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Hanoi Medallion Hotel

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Hanoi Medallion Hotel
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626 Reviews from our TripAdvisor Community

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Showing 448: English reviews
Taipei, Taiwan
Reviewed 7 September 2014

1. Facility: OK, air con is pretty good. Bed is comfortable, soundproof is soso.(there is a bar besides the hotel, I stayed at 6F and i heard the music clearly during mid nite....) 2. Breakfast is barely OK...Not really attractive. 3. Staffs are nice and polite. 4. Many restaurants near by, with many bars as well. You wont feel boring...

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Helpful?
Thank Hsueh-Ling T
MedallionHotel11, Guest Relations Manager at Hanoi Medallion Hotel, responded to this review

Dear Mr. Hsueh-Ling T, A warmest greeting from Medallion Hanoi Hotel!!! Thank you so much for taking time to share your experience and also for enjoy your staying with us. We will try our best to make our guests comfortable while staying here and make our services better and better every single day! We look forward to seeing you again...

Calgary, Canada
Reviewed 2 September 2014

This hotel was outstanding as a base in Hanoi to launch excursions to Halong Bay, the Ho Chi Minh Mausoleum and the Water Puppet Theatres, for examples. The nightlife was full of hustle and bustle and the food available nearby was excellent. The room was small, compact and well designed to be comfortable and pleasant. The breakfast buffet was full...

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2Thank Captain_Rob_D
MedallionHotel11, Guest Relations Manager at Hanoi Medallion Hotel, responded to this review

Dear Mr. Rob d, A warmest greeting from Medallion Hanoi Hotel! On behalf of our staff, we would like to say thank you so much for your staying at our hotel and thank you very much for all of your kind words you expressed to our hotel. We always try our best to make customers happy and comfortable all the...

Singapore
Reviewed 17 August 2014

Well, we booked 1 night & lucky of us only booked for 1 night. The service really got to improve a lot. Only 2 receptionist are good & one bellboy however the moment we checked in to the hotel, they somehow lack of politeness & greetings which we find it this is the worst service compared to other hotels we...

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3Thank Connieangml
MedallionHotel11, General Manager at Hanoi Medallion Hotel, responded to this review

Dear Ms. Connieangml, A warmest greeting from Medallion Hanoi Hotel! First of all, on behalf of your staffs, we would like to say thank you very much for sharing your feeling with us about your stay. We knew that you didn't satisfy with a few things during you stayed with us. We had very quick meeting on the day right...

Hanoi, Vietnam
Reviewed 5 August 2014

My experience when staying in the Medallion was top class. The rooms and the service from the employees was brilliant. A special thanks must go to Hien. She went out of her way to help us. She helped us plan and book our trip while getting us some great deals. She even acted as my translator at the police station...

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Helpful?
Thank Michael C
MedallionHotel11, Guest Relations Manager at Hanoi Medallion Hotel, responded to this review

Dear Mike, A huge love from Medallion Hanoi Hotel! Thank you so much for your recent staying at our hotel. On behalf of our staff at Medallion Hanoi Hotel, we hope your visit to Hanoi was memorable and met your expectations. We would like you to know how much we appreciated your recognition of our fine hotel and for the...

Hong Kong, China
Reviewed 3 August 2014

Stayed here twice, and was pretty satisfied with the value and location of the hotel. Unlike most hotels in the old quarter, Medallion is a bit larger and has a pretty big lobby, which is nice because most are extremely cramped and hard to get around with your bags, etc. The rooms are fine, but nothing to get excited about....

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Helpful?
Thank manh_attan04
MedallionHotel11, Guest Relations Manager at Hanoi Medallion Hotel, responded to this review

Dear manh_attan04, Thank you for choosing Medallion Hanoi Hotel as your preferred place. We are so happy that you had a wonderful stay with us and appreciated our services.We're seriously appreciate your review on tripadvisor to let us know how did you feel when you stayed here.All of your feelings always be our staff's power.It'll help us a lots to...

Vietnam
Reviewed 2 August 2014

Hotel is good quality 3* with reasonable price. Room is clean and has balcony. Buffet breakfast is good enough. Hotel staff are nice and helpful. Location is very good to explore the Old Quarter of Hanoi. Especially hotel offer many connecting rooms, suitable for family travel of parent and 3 children.

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Helpful?
Thank allasiatravel2000
MedallionHotel11, Guest Relations Manager at Hanoi Medallion Hotel, responded to this review

Dear allasiatravel2000, A warmest greeting from Medallion Hanoi Hotel! Fisrt of all, thank you so much for choosing Medallion Hanoi Hotel during your trip to Hanoi. We are all so delightful that you had great time here and enjoyed our services, our location. We will try our best to make our guests comfortable while staying here and make our services...

Auckland, New Zealand
Reviewed 21 July 2014

Stayed at medallion hotel Hanoi , either night of a 2 day Halong Bay cruise that the hotel organised . Staff were excellent , and if anything needed sorted it got done ! Stayed in the medallion suite , roomy comfortable and clean , great bed. Some reviews said it was noisy because of backpackers next door , was not...

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Helpful?
Thank Helen P
MedallionHotel11, Guest Relations Manager at Hanoi Medallion Hotel, responded to this review

Dear Helen P, Thank you so much for your great comments. We are so happy that you had a wonderful stay with us and appreciated our service. I sure I will share your comment to the rest of our team and I surely that they all very delightful. Our staff are trained to serve all guest individually and do extra...

NSW
Reviewed 16 July 2014

we had a group of 14 people, check in was fast and efficient, staff were more than accomodating. The rooms were large, bathrooms big and clean, No cloplaints with the rooms, our air con and fridge wernt working when we arrived, but with a quick call to reception , all was fixed within a short time, the rooms dont have...

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Helpful?
Thank chadsue
MedallionHotel11, Guest Relations Manager at Hanoi Medallion Hotel, responded to this review

Dear Chadsue, A warmest greating from Medallion Hotel! First of all, on behalf of our staff, thank you so much for choosing Medallion Hotel as your preferred place.We're seriously appreciate your review on tripadvisor to let us know how did you feel when you stayed here.All of your feelings always be our staff's power.It'll help us so much to improve...

Kyoto, Japan
Reviewed 16 July 2014

This hotel is deceptively large as it runs right back to the block behind and therefore is fairly quiet in the rooms that do not face the street. The rooms are good, the service is fantastic bit it is the location that makes this place. Rooms are well fitted out, with too much furniture in them if anything, but with...

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Helpful?
Thank lucass_10
MedallionHotel11, Guest Relations Manager at Hanoi Medallion Hotel, responded to this review

Dear Lucass, A warmest greeting from Medallion Hanoi Hotel! We're so glad to get your review on tripadvisor to know that you'd been enjoyed your time at our hotel. We're all really happy to served you and your family and we wish to have more opportunities to see you and your family again. Please let us know if there's any...

Perth, Australia
Reviewed 14 July 2014

Stayed here for 2 nights , it is in the middle of the old quarter amongst the hussel and bussel . Hotel is small but lovely , nothing flash, rooms clean and quite . Breakfast was good and staff are the high light of this hotel . Their customer service is amazing a real credit to the hotel . There...

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Helpful?
Thank 107chris56
MedallionHotel11, Guest Relations Manager at Hanoi Medallion Hotel, responded to this review

Dear Chris, A warmest greeting from Medallion Hanoi Hotel! Thank you so much for your recent staying at our hotel. On behalf of our staff at Medallion Hanoi Hotel, we hope your visit to Hanoi was memorable and met your expectations. We would like you to know how much we appreciated your recognition of our fine hotel and for the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Breakfast included
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Newest boutique hotel in Hanoi, ideally situated in the heart of the old quarter, center of Hanoi, "in the middle of everywhere", this exclusive, discreetly luxurious hotel seduces its guests with its intimate atmosphere, cozy comfort and relaxed elegance. A gem of a small hotel, attention to detail together with the personal touch will ensure you feel special; you will be treated like a guest in a private residence. From the moment you arrive, our dedicated team of butlers will tend to your every need - from unpacking your bags and serving afternoon tea to coordinating your social itinerary… so that you can totally relax. ... more   less 

Additional Information about Hanoi Medallion Hotel

Address: 11 Ma May Street, Old Quarter, Hoan Kiem District, Hanoi 1000, Vietnam
Region: Vietnam > Hanoi
Price Range: $49 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hanoi Medallion Hotel 4*
Number of rooms: 70
Reservation Options:
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Hotel Style:
#42 Luxury Hotel in Hanoi
#63 Family Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Medallion Hotel staff and other travellers.
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Questions? Get answers from Hanoi Medallion Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They higher the better, the lower the noisier.”
 of 5 bubbles JimmyJoAllen, 8 Mar 2017 | Read review
“Sleep at the back of the hotel”
 of 5 bubbles Cld1608, 26 Feb 2017 | Read review
“Check the hot water first....”
 of 5 bubbles IBEW292, 26 Feb 2017 | Read review
“Balcony rooms are great for street view. Middle rooms are more spacious. Those on levels 3-4 on the right wing are newer and brighter.”
 of 5 bubbles ohjp, 17 Feb 2017 | Read review
“Balcony room for fresh air and natural light.”
 of 5 bubbles medlowbath34, 30 Jan 2017 | Read review
5 of 5