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Hanoi Medallion Hotel

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Hanoi Medallion Hotel
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627 Reviews from our TripAdvisor Community

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Showing 448: English reviews
Dallas, Texas
Reviewed 8 July 2014

We spent two nights here. One was at the beginning and one was at the end of our 7 day tour in the north. Nice friendly staff who are very helpful. Rooms are a little small for my standard but the beds are comfortable. The bathroom and bathtub are nice and clean. Breakfast buffet was good and lots of options....

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Helpful?
Thank Kaye E
MedallionHotel11, Guest Relations Manager at Hanoi Medallion Hotel, responded to this review

Dear Kaye E, We 're so delightful that you enjoyed your stayed with us and feft happy with our staff, our services and location. We're always try our best to make our guest feel comfortable as home. Thank you very much for your comment. We will keep our high lever service standard and try our best to show all guest...

Sydney, Australia
Reviewed 6 July 2014

We spent 3 nights in total at the Medallion and highly recommend it. The staff were wonderful and welcoming. Nothing was too much trouble and they were very helpful with restaurants, water puppet bookings etc. we stayed 2 nights ina front room on the 6 th floor. It was perfect. Large room with balcony, comfortable bed, air con perfect and...

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Helpful?
Thank Jenni B
MedallionHotel11, Guest Relations Manager at Hanoi Medallion Hotel, responded to this review

Dear Jenni B, A huge love fromHanoi City and Hanoi Medallion Hotel! We would like to thank you very much for taking time to sharing your experience at our Medallion Hanoi Hotel. We're all so happy that you had a wonderful time at our hotel and enjoyed our services.We will try our best to make our guests comfortable while staying...

Brisbane, Australia
Reviewed 26 June 2014

Chosing Medallion Hanoi Is the best choice I have ever made.This French style Hotel remind me of a hotel I stayed in the heart of Paris. The staff is particularly wonderfull in every aspect lead by the wonderful hotel maneger Mr Tang Tu Viet Khoa (Muguel) Who received me with a welcoming friendly smile in no time we became friends...

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Helpful?
Thank Oth H
MedallionHotel11, Public Relations Manager at Hanoi Medallion Hotel, responded to this review

Dear Mr Othman, A warmest greeting from Medallion Hanoi Hotel! Thank you very much for your kind comment. We are realy happy to hear the good feedback from you. We are looking forward to seeing you in your next time in Hanoi. Once again, I would like to say thank you so much for choosing Medallion Hanoi Hotel as preferred...

Tokyo, Japan
Reviewed 24 June 2014

The first night we had a room with a window directly across the street from the hotel entrance and this has affected some sleep as the road is very noisy, full of locals, especially in the presence of a hostel right next to the hotel. The room was not very big, but clean and comfortable enough (only flaw was no...

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Helpful?
Thank CraigB21997
MedallionHotel11, Guest Relations Manager at Hanoi Medallion Hotel, responded to this review

Dear CraigB, A warmest greeting from Medallion Hanoi Hotel! First of all, Thank you so much for choosing Medallion Hanoi Hotel as you preferred place.We always try our best to make our guests happpy.Our staff are trained to serve all guest individually and do extra step to touch at their guest heart. When a guest happy with the service of...

Adelaide, Australia
Reviewed 20 June 2014

Hotel was in a great location, right in the heart of the old Quarter. Our rooms air conditioning seemed to make the room have a damp smell to it- Staff were nice but not overly friendly; much friendly when realised we were leaving to move to a different hotel. This hotel is right next door to a very popular BackPackers...

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Thank 12TREE
Reviewed 18 June 2014 via mobile

The room is great, clean and modern. I think it's more of a 4 star hotel since the facilities, lodging and food served for breakfast are very good. I definitely would recommend this place to whoever visits Hanoi since it's not only good but it's located in the old quarters, a very convenient place. The staff are also very friendly...

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Helpful?
Thank Irene K
MedallionHotel11, Guest Relations Manager at Hanoi Medallion Hotel, responded to this review

Dear Irene K, A huge love from Hanoi City! Thank you so much for giving us a chance to serve you on your trip in Hanoi. On behalf of our staff, thank you very much for your nice comment on our Medallion Hanoi Hotel. I will share your review to the rest of our team and I am sure that...

Reviewed 16 June 2014 via mobile

This is near nightlife. That comes with some noise but it was a pleasant experience and I expected the noise so it wasn't a problem. The breakfast is probably the best for travelers. After many days of trying exotic food, it was always comforting to have a nice, hearty, healthy breakfast here.

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Helpful?
Thank Ashley D
MedallionHotel11, Guest Relations Manager at Hanoi Medallion Hotel, responded to this review

Dear Ashley D, Thank you very much for taking time to share your experience at our Medallion Hanoi Hotel. We are so happy that you had a wonderful stay with us and appreciated our service. We look forward to seeing you again hopefully, in the near future. Please let us know if there's any ways that we might make improvements...

Japan
Reviewed 15 June 2014

OK, this hotel has nice rooms in general (we stayed in Deluxe), and it is in a center of the night life area with a lot of bars and restaurants, so it is convenient. BUT, this hotel has the following issues: - the receptionists are not really paying full attention to their guests. Service quality is very subordinate, and you...

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Helpful?
Thank Kenyalang
MedallionHotel11, General Manager at Hanoi Medallion Hotel, responded to this review

Dear Mr. Kenya Alang, A warmest greeting from Medallion Hanoi Hotel! Thank you so much for your taking the time to write a review and sharing your thought of your stay at our hotel. We also know that you did not saitify with our service. And that our receptionists had been receive a serious warning because they did not do...

Auckland, New Zealand
Reviewed 12 June 2014

We were on a business trip and enjoyed the very friendly and helpful staff. the location of this hotel is great because you are in the center of the old town and close to coffee shops and restaurants. We stayed at first in the front room but the street noise was to much on a Saturday night.Nicer rooms are further...

Review collected in partnership with this hotel
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Thank Rolf H
Auckland Region, New Zealand
Reviewed 11 June 2014

A good location to discover the old quarters of Hanoi. The staff was very friendly and always at our service. The room was nice and I cannot complain about noise. I had a last minute upgrade for free on arrival and the room had a small balcony . Very enjoyable. Breakfast was good, but the breakfast area is not soo...

Review collected in partnership with this hotel
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Thank 14Gabrielle
MedallionHotel11, Public Relations Manager at Hanoi Medallion Hotel, responded to this review

Dear Gabrielle, A warmest greeting from Medallion Hanoi Hotel! Thank you very much for your staying and contribution. We are so happy to see your review. We will feel more happy to see you in the next time in Hanoi. I think that you will be surprised in your next time in Hanoi Medallion hotel. Hope all the good things...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Breakfast included
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Newest boutique hotel in Hanoi, ideally situated in the heart of the old quarter, center of Hanoi, "in the middle of everywhere", this exclusive, discreetly luxurious hotel seduces its guests with its intimate atmosphere, cozy comfort and relaxed elegance. A gem of a small hotel, attention to detail together with the personal touch will ensure you feel special; you will be treated like a guest in a private residence. From the moment you arrive, our dedicated team of butlers will tend to your every need - from unpacking your bags and serving afternoon tea to coordinating your social itinerary… so that you can totally relax. ... more   less 

Additional Information about Hanoi Medallion Hotel

Address: 11 Ma May Street, Old Quarter, Hoan Kiem District, Hanoi 1000, Vietnam
Region: Vietnam > Hanoi
Price Range: $50 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hanoi Medallion Hotel 4*
Number of rooms: 70
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Hotel Style:
#41 Luxury Hotel in Hanoi
#63 Family Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Medallion Hotel staff and other travellers.
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Questions? Get answers from Hanoi Medallion Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They higher the better, the lower the noisier.”
 of 5 bubbles JimmyJoAllen, 8 Mar 2017 | Read review
“Sleep at the back of the hotel”
 of 5 bubbles Cld1608, 26 Feb 2017 | Read review
“Check the hot water first....”
 of 5 bubbles IBEW292, 26 Feb 2017 | Read review
“Balcony rooms are great for street view. Middle rooms are more spacious. Those on levels 3-4 on the right wing are newer and brighter.”
 of 5 bubbles ohjp, 17 Feb 2017 | Read review
“Balcony room for fresh air and natural light.”
 of 5 bubbles medlowbath34, 30 Jan 2017 | Read review
5 of 5