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Hanoi Asia Star Hotel

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1 room 2 adults 0 children
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Hanoi Asia Star Hotel
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228 Reviews from our TripAdvisor Community

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Showing 179: English reviews
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Reviewed 1 week ago

My room was on the top floor with a good view. The room was clean and sunny, had a good TV and the bed was very comfortable, The premises overall was immaculate and the staff was courteous and friendly. The young lady at the front desk (Ann) was "wide awake";-)when I got here, and even more so when I left....

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Helpful?
Thank Bobby F
Lisbon, Portugal
Reviewed 2 weeks ago

Firstly, we got a room that was so moldy and humid that even the walls were completely wet. They were able to move us to another room only on next day. The real problem of this hotel is the staff. Several times they tried to scam us with some weird "fees" that is required, tried to chargé us more than...

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Helpful?
Thank Zuzka Š
Reviewed 3 weeks ago via mobile

Cafesaigontravel booked this hotel for us when we arrived at 1:00 am the guy at the front desk was asleep on a small bed when we arrived in the room its was dirty noisy and the bed .... Ouch, i returned to see him and i wanted to move he was helpful but the other room was a bit bigger...

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Thank Johanne C
Melbourne, Australia
Reviewed 16 January 2017 via mobile

We stayed here for 2 nights over NYE and paid $50 per night (I assume prices were jacked for New Years) but it was the worst! The customer service was nice and helpful but the hotel itself is definitely a 1 star. Our door didn't shut properly, we had to push stuff against it and there was mould literally peeling...

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Helpful?
Thank SheaVaughan
JaneJullia, Guest Relations Manager at Hanoi Asia Star Hotel, responded to this review

Dear Elisabeth D Thanks so much for your feedback on Tripadvisor Site. We would like to express our sincere thanks for your stay at our hotel. We’re glad to hear that you really liked our customer service. Your encourage makes the entire of staffs work well in the next time. However according to your feedback about the price you paid...

Reviewed 10 January 2017 via mobile

This is a lovely little hotel in the old town, which is in an excellent location. The staff are fabulous! Don't expect luxury, but do look forward to some of the most friendly and helpful staff around. The beds were comfortable and the bathroom was older, but with a decent shower and toilet. The wifi worked well. The breakfast was...

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Helpful?
Thank Nadine B
Melbourne
Reviewed 1 January 2017

Two and a half stars. It'snot brand new but it's immaculately clean and this place ticks all the boxes. I felt guilty for paying only $20 per night. I took room 802 and I begged for this room to be made available on my return visit - Elevator: Check - King sized bed (well, two singles grafted together) - Check...

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Thank StevieRelievie
Reviewed 30 December 2016 via mobile

3 nights stay in Hanoi old quarter. I highly recommend Asia Star hotel for a cheap & cheerful stay. Lovely basic but clean room & tasty breakfast! Great location in Old Quarter surrounded by tourist friendly restaurants & services. Even though there were a few problems with the room (e.g. the door lock broke!), the staff were so helpful &...

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Thank Aimee C
New York
Reviewed 20 December 2016 via mobile

Me and my friend stay here for 2 night. Room was clean and comfortable. All staff was so warm and helpful. Especially Ms Ann. She arranged Halong bay trip for us with Legacy Cruise. We had a great time in there. All in all, we had a lovely stay and would loved to visit again

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Thank andree572
Reviewed 18 December 2016

Me and my friend had acctually booked a room at Lucky guest house, but when we came they said we were not on their list, even though we paid...Lucky Asia Star Hotel had a spare room, and they were so friendly! Even though I was so rude and mad because of the other hotel, they met me with a smile...

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Thank Cecilie S
Reviewed 17 December 2016 via mobile

I stayed one night and returned a few days later. The staff remembered me and where I had toured. Prices were very good. I had booked a night at the party hostel around the corner in case I needed a bed, and it was only a few dollars less to have 9 roommates (and no sleep), so I didn't even...

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Helpful?
Thank Pat W

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Free Parking
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
A new 3 stars hotel offers 26 rooms and suites with all modern facilities in the rooms. Stay at Asia Star hotel and get true value what you paid for. It is never easier to reach all the attractions Hanoi when you stay at Asia Star hotel. We have fantastic location where you can feel and see how does the local people live, daily life of everyone around. Around us, you can reach all the food shops selling local food where you can sitdown on the pavement and enjoy the special atmosphere. If you don't like that, you can also find some restaurants, bars, coffee shops around very easy. From our hotel, you just take a short walking to Hoan Kiem Lake, Dong Xuan Market, French Quarter.... All the rooms at Hanoi Asia Star hotel has window. They feature air-con, LCD TV with cable channels, desk and sitting area. Private bathroom includes shower, hot water and free toiletries. The facilities in the rooms are working very well. Beside of the room, we also offer all the service what you need to your plan in Vietnam. We offer travel service, laundry, car service and language assistance. You will be introduced when you need. All of our staffs are young, professional who have a lot of experience in hospitality service and speak frequently English. We are friendly, easy going people, always listen and understand what you do need for your memorial time in Vietnam. Your stay is more beautiful with Hanoi Asia Star hotel ... more   less 

Additional Information about Hanoi Asia Star Hotel

Address: 20 Dao Duy Tu Street - Hoan Kiem - Hanoi | Old Quarter , Hoan Kiem, Hanoi 0084-4, Vietnam
Region: Vietnam > Hanoi
Price Range: $24 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Asia Star Hotel 3*
Number of rooms: 26
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Asia Star Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid this hotel!”
 of 5 bubbles zuzka_2016, 7 Feb 2017 | Read review
“802 was well ventilated and had great view of this part of ancient town”
 of 5 bubbles StevieRelievie, 1 Jan 2017 | Read review
“Top two floors had to be accessed by stairs.”
  • Freestanding shower
  • Room 502
  • Room 502
 of 5 bubbles BethWallace, 5 Jan 2016 | Read review
“Regarder dans les chambres en passant aux étages et hesitez pas a demander de changer :) Certaines sont vraiment sympa pour le petit prix!”
 of 5 bubbles mayar2013, 7 Dec 2015 | Read review
“Ask for a silent room (however no windows), e.g. 401”
 of 5 bubbles stevenchoi_hk, 26 Jul 2015 | Read review
5 of 5