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Rising in the centre of the government area in the heart of Hanoi, the Vietnam’s culture richness capital, Le Jardin delivers a dynamic but memorial experience that reflects Hanoi’s life style, culture and signature. From the Hotel’s vibrant top-floor restaurant and lounges to elegant floral café, this is where the city comes to connect and be inspired.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Business
Romantic
Languages Spoken
English, Vietnamese
Location
46A Nguyen Truong To, Hanoi 100000 Vietnam
Name/address in local language
Le Jardin Hotel & Spa
1,033 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Le Jardin Hotel & Spa is lauded for its spacious and well-appointed rooms that offer modern amenities and stunning views, according to travelers. Its location earns high marks for convenience, nestled close to attractions and the old quarter. Guests are consistently impressed with the warm and attentive service, contributing to the hotel's inviting atmosphere.
The immaculate cleanliness is another point of praise, along with the hotel's exceptional value, which includes affordable spa services. Amenities such as the rooftop pool, spa, gym, and the breakfast spread are popular highlights for many visitors.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Exceptional
Cleanliness
Spotless
Service
Attentive
Amenities
Comprehensive
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Le Jardin is a carefully and beautifully designed hotel managed by engaging and knowledgeable young staff. We celebrated my wife's birthday there as a "staycation" as we live in Hanoi. A floor to ceiling bay window looking over the city was a premium room to truly enjoy. The top floor restaurant surpassed all expectations with a gourmet 3 course meal for around US$12 each. The included buffet breakfast had a long list of custom breakfast options far beyond the normal buffet offerings even at high-end hotels. Congrats to all for making us feel at home and welcome.
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Date of stay: March 2020
Location
Service
Sleep Quality
Room Tip:Loved the larger premium room for little extra money.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Customer Service Department, Dịch vụ khách hàng / Lễ tân at Le Jardin Hotel & Spa
Responded 10 Mar 2020
Dear Mr. Elliott Warmest greetings from Le Jardin Hotel! We greatly thank you for giving us the chance to help giving Mrs. Elliott such a wonderful and memorable birthday! We cannot stop ourselves from reading your review over and over again. Thank you so much your all your compliments you have given for our services including the breakfast a la carte options, the Premium room and above all, the sincere service of our staff. At Le Jardin, we all thrive toward a same goal: making our guests feel at home. Therefore, we are very delighted to hear that you had that same feeling and that truly motivate us to impress you even more on your next "staycation". Hope to see you and Mrs. Elliott at our lovely hotel soon! Best regards, Perry Huynh (Mr.) Customer Service Agent
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Hospitality in Vietnam is just starting to recover from the pandemic. Many hotels in Hanoi are still closed even though Vietnam has done superbly in containing the virus. Le Jardin reopened early and we decided to visit again to celebrate our anniversary.. The visit was just as memorable as our first visit. Most impressive was the joyful and caring service provided by the young and committed staff. Jennifer and Christian cared for the front desk while Kelly managed the Khue restaurant with style and grace. The top quality meal at the Khue Restaurant was very reasonable at 30% off. We wish all the staff and their families at Jardin's a safe and successful return to full occupancy and a continued sense of service.
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Date of stay: June 2020
Cleanliness
Service
Sleep Quality
Room Tip:Premier rooms are super.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at Le Jardin Hotel & Spa
Responded 6 Jun 2021
Dear Mr. David E, Warmest greetings from Hanoi Le Jardin hotel! Thank you very much for your valuable comments. We have tried very hard to make everything in the hotel always magnificent and beautiful, the food in the restaurant and the drinks at the coffee shop are always the best for our guests to have the best experience. experience the best, and get the best moments here. If during your stay you would like us to improve, please do not hesitate to let us know. Hope you will come back in the future.
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
Stayed here 4 nights in family suite and single room. Hotel is new and more spacious compared to the other typical hotels in the area. Concierge service is very personal and goes above and beyond. Great breakfast with complementary a la carte menu outside of the buffet. Some may disagree but the location being outside of Old Quarters actually made it better as it's much quieter and it's only 10mins walk anyway. Would highly recommend for anyone looking for something a little above your typical 4/5-star Vietnamese hotel. Priced very well.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jardincs, Customer Service Department at Le Jardin Hotel & Spa
Responded 7 Feb 2020
Dear Our Valued Guests, We are beaming with pride as we read your detailed review on Tripadvisor. Thank you very much for the positive affirmations for our service and facilities. Our team is truly honoured by your compliments. Besides your satisfaction of the hotel room and the breakfast, what we are most thankful is to read your highlighted comment for our location which takes you around 10 minutes by walking to the Old Quarter. We are delighted to know that you have appreciated our hotel location as a quiet area and worth to stay. Once again, we would like to express our heartfelt gratitude for your feedback and we look forward to being your home one more time in your next visit to Hanoi. Best regards, Monica Duong (Ms.) Customer Service Agent
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We had a family room for four days with plenty of space for 4. Rooms were clean and comfortable. Breakfast was great. Staff were really helpful and arranged cars, trips and made sure our grab drivers arrived and knew where we were going. Location is quiet with a few good restaurants nearby. Old quarter is about 20 minutes walk or a grab ride away. Avoid local taxis - we got one who agreed to use the meter which sped up as we neared our hotel and charged us x10 the normal journey cost!
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jardincs, Customer Service at Le Jardin Hotel & Spa
Responded 19 Jan 2020
Dear Mrs. Clare-UKL, We greatly appreciate that you took your time to share your recent experience at Le Jardin Hotel & Spa. It is always gratifying to hear that you and your family did not only enjoyed our hotel’s ambiance and facilities, but also felt the warm and personalized services from our team. We are very grateful for your recognition towards our effort in providing quality service and facility. This certainly spurs our team to further strive towards achieving excellence. We are sure that others would find your tip about taxi scam very useful when planning for their vacation in Hanoi. Taxi cheats are probably the one thing travelers to Hanoi complain most about. Therefore, assisting the guests to book reliable taxi companies or give advice to use transportation apps is one of our team’s top priority. As a commitment, we will try our best to create our guest's holiday more convenient and enjoyable. Once again, we sincerely thank you and surely bid you a warm welcome at anytime you and your family return to Hanoi. Best regards, Monica Duong (Ms.) Customer Service Agent
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This hotel is fabulous! The entire staff is amazing, and we dealt personally with Perry and Valery who helped with all our questions. The hotel is centrally located and it's easy to walk to Old Hanoi. The rooms are spotless, and even with Hanoi street noise, they are very quiet. Breakfast was phenomenal with classic Vietnamese dishes and classic French fare. When I return to Hanoi, I WILL be staying here again. My only teeny little complaint is that there is no spa on site despite the name, but Perry booked us spa services at a great place around the corner!
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Date of stay: October 2022
Value
Location
Service
Trip type: Travelled with friends
Room Tip:Ask the staff to assist you in booking spa services nearby since there is no spa on-site.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed here for two nights and really enjoyed both. The service here is great and the staff definitely make sure that you are looked after. The rooms and decor of the hotel are amazing, with slippers and gowns provided in the rooms as well. The beds were really comfortable, the shower comes with a rainfall shower head which is lovely to use. The AC here also works really well which is nice when it's hot. The location isn't too bad either, about an 18 min walk to beer corner, but there are plenty of other smaller shops in the area. I'd definitely recommend staying here when visiting Hanoi. The receptionist Joy and assistant general manager Annie were exceptional in their service.
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Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel is in a really nice location, fairly close to the famous Old Quarter and very close the beautiful and vibrant Truc Bạch lake area, with many trendy restaurants and bars. The hotel is stylish and modern with an art deco glamour. There is an elegant cafe which does a nice selection of drinks and seems to be a cool hangout spot for local social media influencers. The restaurant on the top floor offers nice views of the local area and has a good selection of high quality Vietnamese and western cuisine, all for a reasonable price. The rooms in the hotel are spacious and clean, tastefully furnished and decorated, with the same air of understated elegance and luxury that make this hotel stand out. The staff were friendly and helpful and always courteous, going the extra mile to give us pointers making the most of our stay in northern Vietnam. 10/10, we will definitely come back here again in the future.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The room was exceptionally clean and comfortable, access to the cool pool across the road was fabulous after a hot summer’s day and both the restaurant on the 12th floor and the cafe on the ground floor catered for all our needs and not expensive at all. By far however was the customer service. Nothing was too much trouble and friendly staff went out of their way to ensure we had a wonderful experience! After a five night stay, I highly recommend this wonderful hotel right in the middle of Hanoi’s old quarter district!
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Date of stay: July 2023Trip type: Travelled as a couple
Room Tip:Whilst July is a hot month to travel we had no problems with queueing for any touristy site. Just...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Haze To, Guest Services / Front Office at Le Jardin Hotel & Spa
Responded 11 Jul 2023
Thank you for the wonderful review! It's very pleasing to hear our staff took great care of you. We appreciate your compliments regarding our hardworking team. We pride ourselves on providing excellent service to our guests and we strive to go above and beyond expectations. We look forward to hosting you again in the future! Thank you again for sharing your review and for your time at Le Jardin Hotel & Spa Hanoi. Have a wonderful day! Kindly Regards, Haze To Customer Service Team
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So for how “expensive” in vietnamese terms this place is, its far from what it should be. Very avg breakfast with few local options. Not even Local FIN coffee. Just pot american coffee. Orderd avocado toast on eggs and it barely had any avocado. Really sad with this experience. Also, they have put some proxy on the internet and you cant stream any of your videos from Netflix or amazon. Find somewhere else to stay. Many great options for the price.
Gotta say, if internet proxy and below avg bfast doesn’t scare you, the rooms are actually very nice and clean. The service is also good. Ah btw, dont loose your room card as they will charge you $5 for it...
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Date of stay: January 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The service, interior design, colour scheme and details are very tasteful and calming. It is a high quality boutique hotel just a 10 min walk away to the night market so it is well located without being on a very noisy/busy street. There was a good breakfast offered and an onsite spa. I must commend their laundry team too as my white worn leather shoes have a new lease of life now!! The team esp Diep (reservations), Anh, Lily, Molly, Joy and the rest of the team who work here are exceptionally helpful. I really felt the hospitality and generosity of Vietnam here. Thank you Le Jardin team
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip:I would recommend contacting the hotel directly to make a booking and ask for their best...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Valerie Bui, Guest Services / Front Office at Le Jardin Hotel & Spa
Responded 24 Oct 2023
Greetings from Le Jardin Hotel & Spa Hanoi! Thank you for choosing to stay with us! We are pleased you enjoyed your stay and we appreciate you giving us a 5-star rating. We hope to welcome you back whenever your travels bring you back to Hanoi.
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There are more places to choose from in the Hanoi area.
PRICE RANGE
S$78 - S$164 (Based on Average Rates for a Standard Room)
LOCATION
VietnamHanoi
NUMBER OF ROOMS
100
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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