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Royal Gate Hotel

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31 Reviews from our TripAdvisor Community

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Showing 19: English reviews
Melbourne, Australia
Reviewed 20 June 2012

My first stay at this hotel on my third visit to Hanoi.The Deluxe room was comfortable,clean and spacious.The staff at the ready to assist with my queries and most helpful assisting in planning my itinerary.I enjoy walking to the various tourists' spots and found the Royal Gate fairly central and within 20 minute walk of most places. The cost was...

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Helpful?
Thank Stephen P
Management response:

Dear Steve, I'm Tu Anh here. Thank you so much for your support to our hotel and rating us on www.tripadvisor.com. Your review is so important for our hotel. We will always follow the guest's satisfaction by improving our standard services. Thank again! Warmest regards. Ms Tu Anh

Los Gatos, California
Reviewed 8 June 2012

The Royal Gate is a delightful hotel; charming, elegant and conveniently located. It has a beautiful view and a warm, helpful staff. Particularly enjoyable for me was the hotel gym and the breakfast buffet. In my opinion an excellent value.

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Helpful?
Thank witek607
Management response:

Dear Mr Witek, I'm Tu Anh here. On behalf of hotel management, I would like to say thanks for your rating us on this site. This review is so vital for our business. Please recommend your friends to come here, we are so happy to assist them. We will make them feel Royal Gate Hotel likes a home away. Thank...

Whistler, Canada
Reviewed 28 May 2012

i have stayed at a few places in Hanoi now over the years but this time I found a great place close to everything. The lake park which is one of my favorite walks at night is only minutes away and they use their parks in Hanoi. I had a Delux room and it was clean and quite with all...

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3Thank John D D
Melbourne, Australia
Reviewed 7 May 2012

All my previous visits to Hanoi have been based in the hustle and bustle of the old quarter, a must for visitors but occasionally overwhelming. Royal Gate Hotel is 10-15 minutes walk north, close to the attractive West Lake. It is a 3 star hotel (in name and price) that provides 4-5 star rooms, cleanliness and service coupled with an...

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2Thank stefan m
bangkok
Reviewed 21 April 2012

I had several trips to Hanoi. Most of time, I stayed at the hotel near Hoan Kiem Lake. At Royal Gate Hotel. it was my first time to stay near West Lake. It's my great impression of it. Everything at the hotel was so appreciable. Then I will come back again with my business partners from Thailand and enjoy a...

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2Thank thanach
Ms Kate N, Manager at Royal Gate Hotel, responded to this review

Dear Mr Thanach, On behalf of hotel management and entire hotel staff, I would like to say thanks for your kind rating us on www.tripadvisor.com. I hope to be welcomed you soon again at Royal Gate Hotel. I promise to offer you a great price and of course a great service! Warmest regards! Ms Kate Cell phone: +84 914 666...

Shah Alam, Malaysia
Reviewed 9 April 2012

I’m a Muslim from Malaysia. This is my first time stay at this hotel. I got deluxe room. The room is so nice, clean and tidy. I stay here for 3 nights and very comfortable. The breakfast is good. This hotel location is good and I just walking about 10mins to Halal Restaurant in Old Quarter. I would say this...

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2Thank azreen07
Singapore, Singapore
Reviewed 11 February 2012

Stayed 2 nights over Christmas in Hanoi. After reading the review, I wasn't so optimistic about what I am going to find out but had to go ahead anyway as the booking has been made. 1. The reception was friendly and prompt. 2. The bellboy didn't speak too much of English and glad he allowed me to bring my own...

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1Thank Wilson_Yeo
Mrs Kate N, Manager at Royal Gate Hotel, responded to this review

Dear Mr Wilson Yeo, My name is Kate. I'm Online Sales Manager of Royal Gate Hotel. On behalf of hotel management and entire hotel staff, I would like to say thank you for your staying and rating us on this site. Your feedback will allow us to improve our services standard. I hope to welcome you back at the hotel...

Cofffs Harbour
Reviewed 24 October 2011

We are here as part of a group and have 4 nights. The location is a couple of kilometers from the more modern shops and the markets but close to the lake. The room we have is tiny with a view of a brick wall. Some rooms have Lake views apparently. The shower is small but has good pressure and...

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1Thank ChrisWSapphire
Mrs Kate N, Manager at Royal Gate Hotel, responded to this review

Dear Sir/Mdme, I'm Kate - manager of Royal Gate Hotel. On behalf of hotel management, I would like to say sorry you about the trouble happed during your stay at Royal Gate Hotel. Today, I'm writing to you to thank you for your feedback, we allow it and improve our service to be better day by day. I would like...

Kaiserslautern, Germany
Reviewed 30 September 2010

Our travel agent booked th eroom for us to get some rest after arriving back to Ha Noi on the night train early morning; too early for the airport and our flight to Hue, so we didn't get to stay the whole day/night, only five hours, but the room was nice, breafast buffet was good. We'd stay there again if...

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5Thank Balddaibang1

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Room Service
  • Free Parking
  • Bar/Lounge
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Royal Gate Hotel - 09 Nguyen Bieu street, Ba Dinh district, Hanoi City, Vietnam- 3 starsHotel is designed with luxurious and modern style, woolen floor. All rooms are spacious and feature panoramic views over the West Lake & city. The hotel decor is contemporary throughout. 65 rooms and suites are well equipped with deeply comfortable beds, you will enjoy delicious breakfast served at restaurant on 11th floor. Hotel conference room served with over 80 people at 12th floor. Fitness Centre is in 2nd floor, serve all days, all time.The hotel is perfectly positioned for both the city and for enjoying Hanoi’s major attractions nearby. Just few steps away from Hoan Kiem district- Hanoi old quarter, convenient for any visit of this historic part of Hanoi• Hoan Kiem Lake and Opera House: 1km - 5 minutes by taxi, 10 minutes by walk• Dong Xuan Market: 0.5km - 10 by walk• West Lake: 01 minute by walk• Local Mart and mini mart: 0.1km - 2 minutes by walk• Giang Vo Exhibition center: 3km - 10 minutes by taxi• Noibai- International Airport: 35km – 35 minutes by taxi ... more   less 

Additional Information about Royal Gate Hotel

Address: 09 Nguyen Bieu Street | Ba Dinh District, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: $46 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Royal Gate Hotel 3.5*
Number of rooms: 65
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose room in front of the hotel as the window can be opened”
 of 5 bubbles 180tawanb, 16 Jun 2015 | Read review
“corner suites are large ans sunny”
 of 5 bubbles JembrikJ, 21 Jun 2012 | Read review
“check the view from the room before accepting”
 of 5 bubbles witek607, 7 Jun 2012 | Read review
“any of the rooms are great enjoy.”
 of 5 bubbles J0hnDD, 28 May 2012 | Read review
“Ask for the Lakeview room if possible.”
 of 5 bubbles Wilson_Yeo, 10 Feb 2012 | Read review
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