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Hanoi Symphony Hotel

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371 Reviews from our TripAdvisor Community

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Showing 291: English reviews
Sydney, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 April 2015

We stayed here with two other families for two nights. We had a trip to Halong Bay and a trip to Sapa in between our stay, which we booked through the hotel manager. We were able to leave our excess luggage at the hotel while on tour and return for a shower after our train trip from Sapa. Mr Cuang,... More 

Helpful?
3 Thank Lisa M
Bromma, Sweden
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 17 April 2015

The hotel is indeed a home away from home. Its small but extremely friendly and we were well taken care off from the minute we booked, picked up at the airport, pampered by the staff in a way we never had expected. The "can do" mentality of Mr Cuong and his team is extraordinary. After 2 weeks of being spoled... More 

Helpful?
6 Thank Elisabeth D
London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 April 2015

My partner and I stayed here for two nights, prebooked on Booking.com. We booked a one night V spirit cruise at a very reasonable price. He made sure that my dietary needs as a vegetarian were well catered for and made sure we got a room at the back of the Junk , away from engine noise. This is a... More 

Helpful?
4 Thank Bluedragon71
Perth, Australia
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 7 April 2015

Really loved this hotel. It was in a great location and the service was lovely. The girls at the front desk make a great breakfast and they were great at helping to recommend day tours. I would stay here again and recommend it to anyone. Room does get a bit noisy being so central though.

Helpful?
4 Thank Crystal K
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 April 2015

I've done lots of travelling in Asia. The rooms here were as you would expect, but what wasn't is how genuine the reviews I read were. Too good to be true I thought. But once I visited the service was second to none. The owner and his family were very friendly and helped with our trip. But what I didn't... More 

Helpful?
4 Thank Mike-Halifax-UK
Ulaanbaatar, Mongolia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 March 2015

I recently stayed in the Symphony hotel and though it was a great bargin what stood out to me were the kindness and efficency of the staff. My plane got in at 10am instaed of the normal 2 pm check in but they had my room ready. They were great with mapping out where to go and gave the "real... More 

Helpful?
3 Thank John K
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 March 2015 via mobile

We really enjoyed our visit. The owner and staff were so kind and helpful to us! The pho at breakfast (which comes from Pho Ga next door) was a great way to wake up! Would stay here again!!! Room was clean and basic but had all we needed. Staff was so accommodating to hold our luggage when we went to... More 

Helpful?
1 Thank Erica F
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 20 March 2015 via mobile

The room was clean, welcoming and had everything we needed to enjoy our stay in Hanoi. What was even better was the location as it made everything within good walking distance and was great for restaurants. The staff were friendly and helpful with a good car pick up service.

Helpful?
4 Thank Nick7374929
califorina
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 17 March 2015

The reviews on trip adviser were so positive for Hotel Symphony I booked hotel rooms for 2 different stays,pick up service from the airport for 2 different trips , the recommendation for a day tour with the Hanoi kids was one of the highlights of our trip,our Halong Bay trip and they even organized our visa application letters . Every... More 

Helpful?
3 Thank foodloverca
Hillsboro, Oregon
Level Contributor
45 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 10 March 2015

It's hard to find good cheap rooms for a family of 3, and we lucked out with Hanoi Symphony. This is such a great hotel is so many ways. First off, the management & staff are top-notch. They were so helpful in getting our laundry done in under 12 hours and held our luggage while we travelled on Cuong's jeep... More 

Helpful?
4 Thank Thurman M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Airport Transportation
  • Concierge
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Hanoi Symphony Hotel is situated in Hanoi's historic Old Quarter, a 5 minute walk from scenic Hoan Kiem Lake and the Opera House. It offers modern rooms with free Wi-Fi. Air-conditioned rooms at Hanoi Symphony feature satellite TV and an in-room safe. A refrigerator and hairdryer are also provided. The Hanoi Symphony Hotel has travel desk to help guests with trip planning. There is a business center available and laundry service is provided. Guests wishing to eat in can do so at the Hanoi Symphony's restaurant and cafe. Hanoi Symphony Hotel is 10 minute walk from Ho Chi Minh Mausoleum and Van Mieu. It is approximately a 40-minute drive from Noi Bai International Airport. ... more   less 

Additional Information about Hanoi Symphony Hotel

Address: 01 Hang Hom street, Old Quarter, Hoan Kiem | Hoan Kiem, Hanoi 84-4-3938 1788, Vietnam
Region: Vietnam > Hanoi
Price Range: $41 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Symphony Hotel 3*
Number of rooms: 12
Reservation Options:
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Hotel Style:
#15 Family Hotel in Hanoi
#19 Romantic Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Symphony Hotel staff and other travellers.
7 questions
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Questions? Get answers from Hanoi Symphony Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“6 th floor”
 of 5 bubbles MartK02, 15 Nov 2016 | Read review
“for better view you want to stay in a room facing the street”
 of 5 bubbles olimpiatrusty, 15 Sep 2016 | Read review
“Try to keep an eye on the major difference in prices on the booking sites. Book at least a couple of days beforehand.”
 of 5 bubbles 181helenaj, 19 Jul 2016 | Read review
“There's elevator service up to fifth floor. Rooms on 6th floor may be less accessible and more private.”
  • laptop with internet connection
  • Mini-fridge and slippers
  • Air conditioner and remote unit
  • Flat-screen TV, laptop, and coffee maker
 of 5 bubbles windowseater2016, 27 May 2016 | Read review
“Request a quiet room but rest assured that they are all pretty quiet. Upgrading to the honeymoon suite with a balcony is worth it :)”
 of 5 bubbles usernname11, 8 May 2016 | Read review
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