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This hotel is awful. As we arrived we were greeted with warm water and had to wait in the lobby for half an hour after a 16 hour flight. When we went to the room we were greeted with a hard bed, a leak in...More
Having travelled around Vietnam for several weeks and stayed in 9 different hotels this was by far the worst we found. We ended up checking out 30 mins after checking in and paying for another (far better!) hotel despite being exhausted after a long journey...More
Great location, very central in Hanoi, only 40 mins from the airport. Bedrooms cleaned every day and breakfast included. Lee (reception) is very helpful in organising different trips and sorting out any issues. We booked the Halong Bay boat trip for 2 days and 1...More
I really can't get my head around the 'excellent' reviews for this hotel.
When you arrive you think you are in the wrong place as the sign says Serenity Hotel. As you go in you will notice the state of disrepair of the reception desk....More
All round bad hotel. Incompetent staff. We booked 2 rooms but when we arrived the staff tried putting us all into 1 room and made us feel awkward for insisting that we have 2 separate rooms. On top of that, the day before we checked...More
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Free High Speed Internet ( WiFi )
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Things to do
US$17 - US$31 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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