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B&B Hanoi Hotel

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593 Reviews from our TripAdvisor Community

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Showing 468: English reviews
Reviewed 1 week ago via mobile

Hanoi was where I flew into Vietnam. Through the hotel I arranged transportation from the airport to the hotel. I was greeted with fresh fruit and juice. The room was decent and clean and the staf where super friendly and helped me book tours and a bus ticket. I would recommend this place to my friends

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Thank Ryan A
Kamloops, Canada
Reviewed 1 week ago

The location of the hotel is very good - close to the Old Quarter. Staff at the hotel, including the tour planner are wonderful - very helpful! They provided information about travel options, organized both train and domestic plane tickets and were, generally, very welcoming! We'd stay there again!

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Thank 770jmg1950
Reviewed 2 weeks ago via mobile

The staff is very kind and helpful!!! Great breakfast with fresh fruit. the rooms are confortable. Good location near the most important spots in the city. Overall the hotel have a good relation price-quality. I would definitely recommend it!!

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Thank Jsantos8nn
Prague, Czech Republic
Reviewed 3 weeks ago via mobile

I was DOWNGRADED despite having a valid and confirmed booking. It seems to me that the hotel is often deliberately overbooked. After a long discussion, I got a refund for a difference between a deluxe and a standard room. The standard rooms doesn't have a window. The deluxe (more expensive) rooms face a noise street. For a light sleeper is...

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Thank GoGo5858
Copenhagen, Denmark
Reviewed 3 weeks ago via mobile

Stayed for a few nights at B&B Hanoi Hotel, and also organised a trip to Halong Bay through the hotel. Location is smack in the centre of the old town, the staff is very friendly and the room was ok. I recommend the place for Mid-range travellers or Backpackers. Overall it is very good value.

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Thank visitor909
Dublin, Ireland
Reviewed 4 weeks ago via mobile

Good value for money. Basic enough but very clean and beds are very comfortable. Breakfast was provided and it was a good standard breakfast. Staff were very friendly and helpful. Very central location. Would recommend for anybody staying in Hanoi.

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Thank Ann S
Reviewed 3 November 2016

First time in Vietnam with my girlfriend. Signed up 1 of the package deals from their website and front desk staff was patience in explaining the itinerary to us. They also recommended places to go in Old Quarters. The room was clean and cosy. We got the room with a street view. Was pretty impressed by the service of the...

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1Thank Toh K
Clermont-Ferrand, France
Reviewed 3 November 2016 via mobile

Very friendly staff, always ready to help us. Good quality breakfast and confortable bedrooms! Hotel is close to the city center and so close from bars, restaurants and shops. That was a really pleasant and friendly stay 😀

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Thank Etiennejaub
Reviewed 3 November 2016

Friendly staff, Good Location and overall good experience.Breakfast is good. Very closeby to Hoan Kiem lake and water puppet show theatre . Had an excellent stay at this hotel. Definitely recommend to others. Thanks Su for arranging day tours !!! Pros:Location, English speaking staff,Breakfast,Clean nice rooms Cons :Dont see any

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Thank Chester B
Ipswich, United Kingdom
Reviewed 2 November 2016

Very friendly hotel providing excellent service. It was the best breakfast in Northern Vietnam. Great Location. They organised all our trips, I couldn't fault a thing. I would definately go back there again!

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1Thank nessyhart

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
15 years ago, ever since I was a young Tour Guide, I was always thinking about how to set up a hotel/hostel that be able to meet up with all of the international tourists' expectation when they travel to Vietnam. After I have enriched my skill and knowledge in the tourism industry for almost a decade of hard work, together with my big passion in the hospitality industry and the joy of providing the most useful travel information for tourists as well as helping them to facilitate the best & the most valuable travel packages... Tony Dinh / the owner, along with assistance of the two established Sales Manager Ms. Lisa Nguyen and Ms Emma lead the small team of dedicated staff Tom , Mark, David, Anna . Our team will make your time memorable and enjoyable as our slogan says 'Arrive as our guest - leave as our family". For those reasons the B & B Hanoi Hostel & Travel was born. The B&B Hotel has 9 rooms - including well equipped rooms with great view over the lake and city - spreading over 8 stories with a mordern elevator so guests will feel most comfortable as at home. Breakfast is served on the cozy restaurant with warm and helpful staffAll rooms at the B&B are bright, airy and well equipped with airconditioner, 65 channels LCD TV, cool fridges, safety box, IDD phone and private computer with high speed internet access. Cosy bathrooms with tubs or showers, hair dryers and accessories.At the B&B Hanoi Hostel, with our helpful and enthusiastic team will certainly make your stay in Hanoi become a real gem of your trip. ... more   less 

Additional Information about B&B Hanoi Hotel

Address: 16 Hang Thung Street | Old Quarter, Hoan Kiem, Hanoi 0084, Vietnam (Formerly Hanoi Spark Hotel)
Region: Vietnam > Hanoi
Price Range: $33 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — B&B Hanoi Hotel 3*
Number of rooms: 9
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Questions & Answers

Here's what travellers have asked, with answers from B&B Hanoi Hotel staff and other travellers.
2 questions
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Vancouver, Canada

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms at the back are away from the main street..”
 of 5 bubbles djgaryuk, 1 Nov 2016 | Read review
“Loved the family room, there was only two of us but so much space and very comfortable”
 of 5 bubbles louisn8, 12 Oct 2016 | Read review
“The 6th floor was very quiet at night compared to the other floors.”
 of 5 bubbles Kjusticet, 28 Sep 2016 | Read review
“Room nur. 301 was Great!!! Big Window”
 of 5 bubbles keckel, 13 Sep 2016 | Read review
“Very comfortable”
 of 5 bubbles dafty90, 22 Aug 2016 | Read review
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