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All reviewshalong bayold quarteramazing staffsales managerhoan kiem laketea and coffeeday tourfresh fruitairport pickdefinitely stay here againexceptional servicevietnam tripnight trainstayed here for nightsfree breakfastrooms are cleancentral location
My family and I visited B&B Hanoi hotel late Dec. We throughly enjoyed our stay there, the staff went out of the way to make us feel at home and catered to our needs including early breakfast when we had to catch an early morning...More
We were very pleased with the hotel, especialy with the service and help of the staff (especialy Sue - she was very helpfull and great to deal with). We definitely reccommend this place to other mid-budget travellers.More
Thank Tomáš H
Response from Su T, Director of Sales at B&B Hanoi HotelResponded 29 December 2016
Thank you so much for giving us your valuable time to write an excellent comment for us. We are so happy to be served you and welcomed you at B & B Hanoi hotel.
This comment encourage all the staffs at B &...More
Hanoi was where I flew into Vietnam. Through the hotel I arranged transportation from the airport to the hotel. I was greeted with fresh fruit and juice. The room was decent and clean and the staf where super friendly and helped me book tours and...More
Thank Ryan A
Response from Su T, Người quản lý at B&B Hanoi HotelResponded 14 December 2016
Thank you so much for your nice comment for B & B Hanoi hotel. Thank you for choosing, staying , and loving our hotel and services.
We always try the best to make customers feel like home at our hotel with slogan "...More
The location of the hotel is very good - close to the Old Quarter. Staff at the hotel, including the tour planner are wonderful - very helpful! They provided information about travel options, organized both train and domestic plane tickets and were, generally, very welcoming!...More
The staff is very kind and helpful!!! Great breakfast with fresh fruit. the rooms are confortable. Good location near the most important spots in the city. Overall the hotel have a good relation price-quality. I would definitely recommend it!!
Response from Adeline C | Reviewed this property |
The hotel arranges pick up for you if you ask them to. The fare is reasonable. However, if you want to use the Uber service there, you’d need to ensure you get your internet up and running before you can use your account... More
The hotel arranges pick up for you if you ask them to. The fare is reasonable. However, if you want to use the Uber service there, you’d need to ensure you get your internet up and running before you can use your account there. It’s definitely cheaper. Just bear in mind that not all the drivers speak English so, communication might be a barrier. Arranging with the hotel in advance ensures less hassle.
The staff spoke good English and were very courteous and helpful. If you contact them they'd be able to arrange something for you, they did that for our return to the airport. I don't remember cost but it wasn't much plus... More
The staff spoke good English and were very courteous and helpful. If you contact them they'd be able to arrange something for you, they did that for our return to the airport. I don't remember cost but it wasn't much plus there was three of us. It was less than $10USD I think and about a 45 minute ride depending on traffic.