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Grand Plaza Hanoi Hotel

117 Tran Duy Hung Street, Hanoi 100000 Vietnam
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Traveller (181)
Room & Suite (82)
Dining (34)


#297 of 1,276 hotels in Hanoi

See why so many travellers make Grand Plaza Hanoi Hotel their hotel of choice when visiting Hanoi. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travellers like you.

Free wifi is offered to guests, and rooms at Grand Plaza Hanoi Hotel offer air conditioning and a minibar.

During your stay, take advantage of some of the amenities offered, including 24 hour front desk, room service, and a concierge. Guests of Grand Plaza Hanoi Hotel are also welcome to enjoy a pool and free breakfast, located on site. For travellers arriving by car, free parking is available.

Nearby landmarks such as Sky 72 Observatory (1.0 mi) and Keangnam Hanoi Landmark Tower (1.9 mi) make Grand Plaza Hanoi Hotel a great place to stay when visiting Hanoi.

While you’re here, be sure to check out some of the nearby restaurants, including Trill Rooftop Cafe (0.7 mi), JW Cafe (0.8 mi), and French Grill (0.9 mi), all of which are within walking distance from Grand Plaza Hanoi Hotel.

There is no shortage of things to do in the area: explore popular natural history museums such as Museum of Anthropology.

We’re sure you’ll enjoy your stay at Grand Plaza Hanoi Hotel as you experience all of the things Hanoi has to offer.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Mini golf
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Paid private parking on-site
Hot bath
Bar / lounge
Breakfast buffet
Special diet menus
Airport transportation
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Currency exchange
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
VIP room facilities
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, Vietnamese
176Reviews2Q+A26Room tips
Traveller rating
  • 53
  • 70
  • 36
  • 6
  • 11
Time of year
Traveller type
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Popular mentions
Sandra Collins wrote a review Jan 2021
1 contribution2 helpful votes
Check in staff and chambermaids are all very polite and ever ready to provide assistance. Room amenities is average and cleanliness is very good, could be improved for better guest satisfaction. Breakfast choice is limited, but good enough .
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Date of stay: October 2020
2 Helpful votes
UV1951 wrote a review Mar 2020
Karmiel, Israel705 contributions122 helpful votes
We stay twice at this hotel, it was very comfortable hotel, nice hospitality, very good breakfast. It just a little be far way from the center city, if you come to 2 nights you need to arrange transportation.
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Date of stay: February 2020
2 Helpful votes
W H wrote a review Nov 2019
Ho Chi Minh City, Vietnam3 contributions6 helpful votes
Stayed one night with my family. The one room was were not ready when we arrived after 5pm and had to wait for it to be cleaned. The staff were not helpful and did not even seem to pretend to want to help. After waiting we had to go and check to see if the room was ready as there was no notification from the hotel staff. The rooms are very dated and not well maintained and smell. The beds were terrible and the air conditioning did not really work. Breakfast was like feeding cattle with little coordination, very poor food without taste, and no Gluten Free options? Wanted to give feed back at checkout but they not even interested. Maybe they think just because we are travelling as a family we would not be repeat customers I get to travel a lot for work and stay in many 5 star hotels in Hanoi, Vietnam and South East Asia and this is diffidently not a 5 star hotel and this hotel is not a 5 star I would give it one I would not stay there again. There are many other hotels in Hanoi that are actually give the service and facilities of a 5 star hotel to stay at like the one I am at now.
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Date of stay: November 2019Trip type: Travelled with family
3 Helpful votes
Caroline C wrote a review Aug 2019
Lerma, Mexico5 contributions17 helpful votes
The hotel smells, the air conditioning is noisy and doesn’t cool. I ordered a vegetarian breakfast from the menu and it arrives with bacon and sausages. I had to send it back. On my last trip I had to beg the hotel staff to have a decent cup of tea at the buffet breakfast which is why I decided to order room service this time. There are many more much nicer hotel in the city. If you have a choice: AVOID this one.
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Date of stay: August 2019Trip type: Travelled on business
14 Helpful votes
ratneshwartekale wrote a review Jul 2019
5 contributions10 helpful votes
I was in Hanoi for a business trip and stayed in the hotel for 2 nights. As my flight got delayed by a day due to some technical fault in the plane, Hotel management was very helpful they readily changed the booking at last moment. I checked in around 11 PM, the process was smooth and the hotel room was very clean and spacious. The bathroom was really big and having a nice bathtub. The bathroom had a very large window with a view of the whole room, there could be a privacy issue when staying with family. Breakfast area was nice and had different varieties of breakfast served. Hotel room seemed a little overpriced for facilities provide. The surrounding area was good.. there a shopping mall nearby..lot of eatery places ..mostly Asian food available.
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Date of stay: July 2019
Sleep Quality
Trip type: Travelled on business
Room Tip: Choose higher floor rooms for a nice city view.
See more room tips
2 Helpful votes
Response from Tuncaysimon, Guest Relations Manager at Grand Plaza Hanoi Hotel
Responded 14 Jul 2019
Dear Mr/Ms ratneshwartekale Thank you so much for your feedback and for letting us know about your experience. I am hoping that you would give us another chance to host your stay in the future! Thank you!
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US$75 - US$186 (Based on Average Rates for a Standard Room)
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Frequently Asked Questions about Grand Plaza Hanoi Hotel
Which popular attractions are close to Grand Plaza Hanoi Hotel?
Nearby attractions include Indochina Adventures Travel - Vietnam Day Tours (0.1 km), BigC Thang Long (0.4 km), and Mike Tran & Team (0.2 km).
What are some of the property amenities at Grand Plaza Hanoi Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Grand Plaza Hanoi Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Plaza Hanoi Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Plaza Hanoi Hotel?
Yes, free parking and paid private parking on-site are available to guests.
What are some restaurants close to Grand Plaza Hanoi Hotel?
Conveniently located restaurants include Hutong- Hot pot paradise, Pho Ngon 37, and Kichi Kichi.
Are there opportunities to exercise at Grand Plaza Hanoi Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Grand Plaza Hanoi Hotel have an airport shuttle?
Yes, Grand Plaza Hanoi Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Plaza Hanoi Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Plaza Hanoi Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Plaza Hanoi Hotel?
The staff speaks multiple languages, including English and Vietnamese.