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Gondola Hotel

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#88 of 573 Hotels in Hanoi
Certificate of Excellence
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499 Reviews from our TripAdvisor Community

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Showing 368: English reviews
Singapore, Singapore
Level Contributor
13 reviews
12 hotel reviews
Reviewed 2 days ago NEW via mobile

Was actually in this hotel quite a while ago. Very friendly staff. Our group of 3 couples were on a 2 weeks vacation in Hanoi. Our trip took us to various famed location in northern Vietnam, from Sapa to Ha Long Bay. We make Gondola our base, letting the hotel safekeeping our luggages while we ventured up north for 3... More 

Helpful?
Thank bigfish41day
Mackay, Australia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

Nice hotel - centrally located in the old quarter of Hanoi. Rooms are small but very adequate. Bathroom is great. Air conditioned. Restaurant with breakfast. Staff were very helpful. Shopping in the area is great, and it is a short walk to the lake.

Helpful?
Thank Anne M
La Garde-Freinet, France
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

There are so many small hotels to choose from in Hanoi. I have tried a few and the Gondola Hotel is by far the best value for the money. The rooms are spotless, the beds large and comfortable and the staff always ready to help.

Helpful?
Thank StevenAlexNorth
Canberra, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

Staff were exceptional in their service to us The room where we stayed was good The location of the hotel was very good, right in the city centre Close to many shops and restaurants and transport A good budget hotel

Helpful?
Thank tinakennedy2016
Cape Town
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago via mobile

Situated in the bustling Ancient City of Hanoi. Great location, close to shopping, night market, restaurants and plenty of street food locations. The rooms are spacious, clean with fresh linen.The hotel has an Italian design. Its a narrow building which fits in with the design of most homes in Vietnam. The staff are very helpful and friendly. A few minutes... More 

Helpful?
Thank Tourlink13
Level Contributor
133 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 3 weeks ago

Great location! We usually stay in hotels along this street when visiting Hanoi. On this occasion, we actually booked another hotel but they lost our booking so we wandered down the street and this hotel had rooms remaining. The reception staff are quite friendly. Although we were initially told they only had one room left (a twin room) and when... More 

Helpful?
Thank wengya
staines
Level Contributor
112 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 3 weeks ago

This hotel is in a superb location and near Hoan Kiem Lake which is a great place for a walk and a cocktail by the shore. The traffic in Hanoi is horrendous but from Friday evening to Sunday evening they close the roads around the lake which is wonderful - and there is all sorts of street entertainment. We were... More 

Helpful?
Thank paxcot
Marostica
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 20 October 2016 via mobile

In the middle of the old city, this hotel is quite, clean and has super kind and helpfull staff. We used it as "base-camp" between tours in north Vietnam, and would definitely reccomend it for any kind of stay in Hanoi.

Helpful?
Thank foodisitaly
Level Contributor
62 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 19 October 2016 via mobile

This place is the best in terms of location. Walking distance to the park around the lake. Lots of shops and good restaurants nearby. The staff were very cheerful and accomodating, and was greeted by the hotel manager herself. Room was okay, good for an overnight stay. 👌🏾

Helpful?
Thank David Albert D
Monterrey, Mexico
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 October 2016

The location is excellent, it's nearby Hoan Kiem lake & very convenient to go Old quater, night market, bars, restaurants...Hotel's staffs & services were brilliant. Bed room was spacious & comfortable. Breakfast was good as well!

Helpful?
Thank johnfarrish

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
Gondola Hotel in Hanoi is exquisite merging between Italian spirit and Hanoi culture. Right in the heart of Hanoi Ancient Quarters, steps away from Hoan Kiem Lake and all other major sights of the city, this romantic boutique hotel is perfect for leisure and business guests. At Gondola Hotel we provide 40 glamour & elegant rooms where you can retreat into the peace and relaxation from the hustle and bustle of Hanoi. Full fill your enjoyment by dining on delicious Vietnamese and European cuisine at our Gondola Restaurant or relaxing in the stylist roof-top bar while admiring the picturesque panorama of Hanoi. Welcome to Gondola Hotel and allow us serve you with all of our professionalism and enthusiasm. ... more   less 

Additional Information about Gondola Hotel

Address: 31 Hang Hanh Street | Hoan Kiem District, Hanoi 84 4, Vietnam
Region: Vietnam > Hanoi
Price Range: $53 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Gondola Hotel 3.5*
Number of rooms: 40
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Hotel Style:
#46 Romantic Hotel in Hanoi
#53 Family Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Gondola Hotel staff and other travellers.
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1 month ago
over a year ago
Singapore, Singapore
over a year ago

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Questions? Get answers from Gondola Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room up high for the view”
 of 5 bubbles S6021ZAannem, 23 Nov 2016 | Read review
“One or two of the rooms do not have windows. Make sure you have a room with a window.”
 of 5 bubbles StevenAlexNorth, 21 Nov 2016 | Read review
“Room 701 was brilliant.”
 of 5 bubbles paxcot, 9 Nov 2016 | Read review
“Always ask to see the room before buying it. Caveat Emptor!”
 of 5 bubbles Jarhead2013, 3 Oct 2016 | Read review
“For US$15 more you can get a balcony room -- good if you stay awhile.”
 of 5 bubbles 201MichaelL, 3 May 2016 | Read review
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