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Gondola Hotel

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#90 of 578 Hotels in Hanoi
Certificate of Excellence
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1 room 2 adults 0 children
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Gondola Hotel
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534 Reviews from our TripAdvisor Community

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Showing 391: English reviews
Amsterdam, The Netherlands
Reviewed 28 January 2017

OK hotel on a good location. Hotel looks like it could use a good update. We got a room without windows. Normally not my choice, but we decided to go with it, since we stayed only for one night. The room was small and we could not walk around the bed without bumping into furniture or our bags. The bathroom...

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1Thank Yuur
Berkeley, California
Reviewed 26 January 2017

We used the Gondola Hotel as our staging area for trips to Sapa, Hoi an, and Halong Bay. On 4 stays we had 4 different rooms on 4 different floors. In general, the hotel is clean and comfortable. The staff are friendly and helpful. The location, a block from lake Ho Hoahn Kiem is excellent. Wifi in the rooms was...

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Thank paullitsky
Ipswich, Australia
Reviewed 21 January 2017

I stayed in the Gondola on 3 separate occasions recently. The staff were lovely - very helpful and thoughtful. The rooms I stayed in were different each time and 2 of the 3 of them were very high quality. The other was good, but older.

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Thank TRAVELLINGALONE068
Kamloops
Reviewed 17 January 2017

Recently stayed at the Gondola, Front Desk staff, excellent... friendly welcome, efficiently checked in.... offered an up grade... took it and it was great ! Bathroom clean and up to date, bedroom good size and in good condition. B'fast adequate... centrally located, easy to walk everywhere once you've learned to handle Hanoi traffic ! Loads of good coffee shops and...

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Thank Forres47
Ostrava, Czech Republic
Reviewed 16 January 2017

Hotel is in quiet part of old town near lake. Hotel staff is almost not speaking english. We have been there two nights in exclusive room (window to lake). When we came to roome there was a rat (at 2 am morning) and they changed the room to lower level (without window). We expected some discount but we get apology...

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Thank asalomon24
Sydney, Australia
Reviewed 14 January 2017

Stayed at Gondola Hotel in the old quarter very close to the lake. Small stalls mini marts pubs and entertainment in abundance. The people are generally friendly help full and honest and all ways looking for some one to practice their English language skills on... The Hotel itself is small but very nice staff all ways willing to help service...

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Thank Anndrew B
Honolulu, Hawaii
Reviewed 12 January 2017

Stayed 4 nights around New Year's Day. A bloc from the Lake and two blocs from the water puppet theater. My husband and and I both in the mid 70s could easily walk to the French Quarters as well as enjoy the Old Quarter. The reception and the support staff were very helpful and always with smiles. The hotel room...

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Thank takechan2014
Toronto, Canada
Reviewed 9 January 2017

Hotel is in a great location and walking distance to restaurants, markets and sites. The rooms were clean, wish there was a mirror in the bedroom area, there was only a mirror in the washroom and this makes getting ready with multiple people in the room difficult. Breakfast was ok but wish it had better quality breads. Staff were friendly.

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Thank smileysm2000
Melbourne, Australia
Reviewed 5 January 2017 via mobile

Room was well kept and fairly modern, staff were very friendly and helpful, breakfast was average, location was great. Easy access to Lake and Old Quarter, plus lots of food right outside hotel doors.

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Thank Kurt S
Kaarina, Finland
Reviewed 1 January 2017 via mobile

Excellent location close to the lake. The staff is friendly and helpful. Good breakfast, clean rooms, large bathrooms. Our family of six stayed here three times in the end of December 2016. We would definitely recommend this hotel.

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Thank Annamk2014

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
Gondola Hotel in Hanoi is exquisite merging between Italian spirit and Hanoi culture. Right in the heart of Hanoi Ancient Quarters, steps away from Hoan Kiem Lake and all other major sights of the city, this romantic boutique hotel is perfect for leisure and business guests. At Gondola Hotel we provide 40 glamour & elegant rooms where you can retreat into the peace and relaxation from the hustle and bustle of Hanoi. Full fill your enjoyment by dining on delicious Vietnamese and European cuisine at our Gondola Restaurant or relaxing in the stylist roof-top bar while admiring the picturesque panorama of Hanoi. Welcome to Gondola Hotel and allow us serve you with all of our professionalism and enthusiasm. ... more   less 

Additional Information about Gondola Hotel

Address: 31 Hang Hanh Street | Hoan Kiem District, Hanoi 84 4, Vietnam
Region: Vietnam > Hanoi
Price Range: $56 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Gondola Hotel 3.5*
Number of rooms: 40
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Hotel Style:
#46 Romantic Hotel in Hanoi
#53 Family Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Gondola Hotel staff and other travellers.
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5 months ago
over a year ago
Singapore, Singapore
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms above are noisy though bar on top floor may also be noisy”
 of 5 bubbles Chris337, 27 Feb 2017 | Read review
“Be prepared to get a room without a window.”
 of 5 bubbles Yuur, 28 Jan 2017 | Read review
“Make sure the shower doesn't leak”
 of 5 bubbles paullitsky, 25 Jan 2017 | Read review
“The 8th floor is close to an upstairs area where it's possible to have a drink and look out over Hanoi while not hearing the traffic.”
 of 5 bubbles TRAVELLINGALONE068, 20 Jan 2017 | Read review
“All areas seemed quiet considering it was down town”
 of 5 bubbles Forres47, 17 Jan 2017 | Read review
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