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Splendid Star Suite Hotel

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Traveller (187)
Room & Suite (68)
Dining (5)
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Overview
  • Excellent74%
  • Very good19%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“round bed”(12 reviews)
“honeymoon suite”(26 reviews)
“church bells”(17 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Airport Transportation
Room Service
Suites
3 Star Hotel
All hotel details
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Reviews (755)
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Traveller rating
387
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7
11
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387
107
28
7
11
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All reviewsround bedhoneymoon suitechurch bellshalong bayold quarterno elevatorjoseph cathedralfamily roombalcony overlookingnice balconylower floorperfect locationthe hotel staffhoan kiem lakesister hotelwelcome drinktourist attractions
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61 - 65 of 540 reviews
Reviewed 5 May 2017 via mobile

The Hotel is clean and comfort for the price that we paid. The hotel staff, Tom and Kate were friendly and helpful in assisting us to book the tour and with directions. The location is walkable distance to restaurants and some of the attractions.

Thank Stephanie P
Reviewed 4 May 2017 via mobile

Amazing staff, very comfortable stay! All of our needs were met by the very friendly staff. The breakfast was absolutely delcious. A highlight of the Hanoi old quarter. I high enjoyed myself. Highly recommend!

Thank Denis K
Reviewed 2 May 2017 via mobile

Let me start by saying I'm not the type to complain about things, but this incident really ruined my whole trip, and first trip ever to Vietnam - so I needed to share my grivence here. We booked this hotel through Cathay Pacific holiday package...More

4  Thank MsWongYM
Reviewed 1 May 2017 via mobile

Great place! Awesome location right in the heart of the city, surrounded by great food and night life. Great service too- Tom is awesome eager to assist with any travel and hospitality needs! Very good service Tom !

Thank aaron12899
Reviewed 30 April 2017 via mobile

Kate attended to us after our Ha Long Bay Cruise. She was so pleasant and very accommodating. The rest of the hotel staff were very nice to us. The hotel is a great place to stay! Great job! Hotel is near the Cathedral and restaurants...More

Thank Juana Beatrice D
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Best Value Properties in Hanoi, Vietnam
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Breakfast included
Hotel Amenities
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Details
Price range
US$29 - US$59 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$29 - US$59 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (187)
Room & Suite (68)
Dining (5)
Questions & Answers
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Jurong
23 April 2017|
Answer
Response from Lan P |
Dear Sir, Thank you so much for your feedback. We are so glad to hearing like that. So, can you please kindly help us adjust your review in Tripadvisor? Because your review is very important for us, it is also a motivation... More
0
Votes
fordkate
2 November 2016|
AnswerShow all 3 answers
Response from JasmineJonesWasHere | Reviewed this property |
They do not have a gym and as others mentioned, running would be difficult due to traffic and the amount of people around - you would just be stopping constantly and there isn't really a quiet time where the streets are... More
1
Vote
Lyvia C
13 September 2016|
AnswerShow all 6 answers
Response from Su H | Reviewed this property |
Lisa, the hotel manager from Splendid Star Suite is quite friendly and helpful. The hotel staff can arrange the cruise tour for you if you ask. The price may a little bit higher than other tours around that area but not... More
0
Votes
Room Tips
"High floors but all have the same views"
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"The Room we stayed is not big but really cozy and good."
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"Top floor isbest - but elevator not always working"
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"If budget is not a constraint go for the family room"
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