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Golden Silk Boutique Hotel

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#88 of 573 Hotels in Hanoi
Certificate of Excellence
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723 Reviews from our TripAdvisor Community

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Showing 629: English reviews
Sydney
Reviewed 3 December 2015

When booking our trip our tour company suggested we have an upgrade of hotel in Hanoi, we were only there for one night. The room was very small and it had the glass bathroom which seems to be a thing in Vietnam, I have never come across this before. All the staff were helpful and friendly The breakfast was very...

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Helpful?
Thank CEDSydney
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear CEDSydney, Thank you for sharing experience about your recent stay with the Golden Silk Boutique Hotel. We regret that the size of room doesn't meet your expectation BUT if you had knew about properties in Hanoi, this room size is very ideal for tourist who want to stay in best location at the city. We do appreciate your comment...

Greater London, United Kingdom
Reviewed 2 December 2015

A genuine boutique hotel within walking distance of many attractions including the lake, old quarter and night market. Breakfast was a highlight and the wifi worked well throughout the hotel. I arranged a return airport transfer for USD45 which took some pressure off my travels as a solo traveller. I also did an overnight cruise to Halong Bay which I...

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Helpful?
Thank mpshaw74
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear mpshaw74, Thank you so much for updating your awesome review about recent stay with the Golden Silk Boutique Hotel. It was our pleasure to serving you & we look forward to serving you again. Warm regards, Emily Chu General Manager.

Singapore, Singapore
Reviewed 2 December 2015

The pictures shown was truly a good reflection of the class of the hotel. It is extremely cozy and relative good customer service. The food was not all that great but how can you complain when you walk out the hotel, food galore is all over the area

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Helpful?
Thank 438nic
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear 438nic, Thank you for sharing your experience about recent stay with the Golden Silk Boutique Hotel. Do tell your friends about us when they are headed this way so that we can look after them too, Thank you again for choosing Golden Silk Boutique Hotel and we look forward to serving you again soon. Kind regards, Emily Chu General...

New York
Reviewed 1 December 2015

Hotel was modern and clean. Room was very spacious and clean. We had a street view, but the room was not noisy. Breakfast is offered in hotel with both hot and cold items. The hot items were lukewarm. Staff is very friendly. Many stores and places to eat on the street if you like.

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Helpful?
Thank weekendshopper15
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear weekendshopper15, Thank you so much for sharing your satisfy experience about recent stay with the Golden Silk Boutique Hotel. It was our pleasure to serving you & we look forward to serving you again. With my best regard, Emily Chu General Mananer

Newcastle, Australia
Reviewed 30 November 2015 via mobile

We stayed a night here before going to Halong Bay, were able to leave our big bags in storage, and then returned again for a couple of nights after visiting Sapa. We had a small room for our first night, but quite comfortable, breakfast was lovely, and staff helpful with recommendations for places to eat etc. We did organise to...

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Helpful?
Thank Bairdy10
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Bairdy10, Thank you so much for your kindly to recommend us to others & sharing the satisfy experience about the way we served you. Do tell your friends about us when they are headed this way so that we can look after them too, Thank you again for choosing Golden Silk Boutique Hotel and we look forward to serving...

Cambridge, Canada
Reviewed 30 November 2015

Good hotel in a great location. Helpful staff. Buffet breakfast wasn't the best we had, but adequate. Good wifi. Room was clean and comfortable. It's on a busy street, but what street isn't busy in Vietnam?

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Helpful?
Thank hiking_reads
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear hiking_reads, Thank you for sharing your satisfy experience about your recent stay with the Golden Silk Boutique Hotel. You are right about busy street in Vietnam and more busy at the center like our location but we feel lucky to find out that as an unique point. Thank you again for choosing stay with us & we look forward...

London, United Kingdom
Reviewed 29 November 2015

The website photos don't do this hotel justice. Looks all rather odd from afar but the reality is great. Super-nice hotel in an excellent location with very comfortable rooms/beds, a decent breakfast (not award winning) and lovely staff. A tip for those used to having a window in their hotel room.....make sure you ask for one as most properties in...

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Helpful?
Thank matthewk120
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Matthewk120, Thank you so much for sharing your excellent experiences about recent stay with the Golden Silk Boutique. Your knowledge about properties in Hanoi is highly appreciated. It really helps people in their first time visit Hanoi & choosing accommodation to stay. It was our pleasure to serving you & we look forward to serving you again. With my...

UK
Reviewed 29 November 2015 via mobile

Nice enough hotel with pleasant rooms, although needs some renovation in communal areas as decor becoming tired. Great position for old quarter and easily in walking distance of all major sites. Nice bar and breakfast, staff helpful in arranging transfers etc. Rooms at front of hotel have great view over street although they are noisy, but that is the hustle...

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Helpful?
Thank p1234Uk
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear P1234Uk, Thank you for updating your nice review about us on Tripadvisor. We glad that you had a pleasant stay despite the noise of hustle and bustle of Hanoi bothering you sometimes. We highly appreciated your comment about the decoration in communal areas. We look forward to welcoming you back to the Golden Silk Boutique Hotel. Kind regards, Emily...

Adelaide
Reviewed 29 November 2015

The hotel rooms are a decent size and well appointed. Modern and clean with a big bed and practical bathroom. Shower is a detachable nozzle rather than a mounted head which is a bit annoying. The service is good and not to the point of bothering you like some other hotels in Hanoi. The staff were happy to assist when...

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Helpful?
Thank Benny_Doda
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Benny_Doda, Thank you so much for sharing your satisfy experience about recent stay with the Golden Silk Boutique Hotel. We are very happy to hear that you had a pleasant stay and would come back here in the future. We look forward to welcoming you back to "home" soon. Warm regards, Emily Chu General Manager

Leighton Buzzard, United Kingdom
Reviewed 27 November 2015

The location of this hotel is outstanding right on the heart of old Hanoi. It was near the French area also. The hotel was very good. Rooms had wonderful bathrooms with all amenities. They were clean and spacious.

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Helpful?
Thank monty090
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Monty090, Thank you so much for sharing your satisfy experience about recent stay with the Golden Silk Boutique Hotel. Do tell your friends about us when they are headed this way so that we can look after them too. We look forward to welcoming you back "home". Warm regards, Emily Chu General Manager

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
"Elegance in Exclusive Luxury" 55 rooms and suites opening 01 March 2012, captivating vistas of Hanoi's old quarter. ... more   less 

Additional Information about Golden Silk Boutique Hotel

Address: 109-111 Hang Gai Street, Hanoi 21200, Vietnam
Region: Vietnam > Hanoi
Price Range: $72 - $513 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Golden Silk Boutique Hotel 4*
Number of rooms: 55
Reservation Options:
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Hotel Style:
#28 Luxury Hotel in Hanoi
#39 Family Hotel in Hanoi
#41 Romantic Hotel in Hanoi
#57 Business Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Golden Silk Boutique Hotel staff and other travellers.
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Questions? Get answers from Golden Silk Boutique Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask if a room has a window when booking”
 of 5 bubbles PaulaHK2016, 30 Nov 2016 | Read review
“Rooms with balcony are limited, probably two rooms on each floor.”
 of 5 bubbles 康提斯里蘭卡, 21 Nov 2016 | Read review
“Well-located in the busy Old Quarter but lively and close to things. The Presidential Suite is great, up the top and with terrace.”
 of 5 bubbles barbaracT8436DZ, 14 Nov 2016 | Read review
“We had a balcony which was nice. Roof top bar is ok too.”
 of 5 bubbles 517pjm, 20 Oct 2016 | Read review
“Try not to get the room facing the main road however if there is no choice get the room at the highest possible floor.”
 of 5 bubbles GTTulas, 1 Oct 2016 | Read review
5 of 5
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