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Sofitel Legend Metropole Hanoi

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Sofitel Legend Metropole Hanoi
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6,045 Reviews from our TripAdvisor Community

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Showing 4,936: English reviews
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Victoria, Canada
Reviewed yesterday NEW

This is easily the nicest hotel we had ever stayed at. Everything from free champagne to 24 hour butler service. Everything 5 diamond. We stayed on on e of the "Club floors" allowing access to the club lounge which offers complimentary breakfast, afternoon tea, & cocktail hour. Worth the upgrade price for the benefits. Room was perfect, as was everything...

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Helpful?
Thank Simon G
Bangkok
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

This is the first time for me in Hanoi and Vietnam. I traveled with mom for business. I chose this hotel because the recommendation from my sister's friend. Upon arrival the airport, the staff waited for me and escorted me to BMV7 which is very good. Water and macarons were served in the car. When I arrived the hotel, the...

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1Thank TinnyKuma
About Hotel's Favourite Review
SLMHHanoi, General Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear TinnyKuma, Thank you for taking the time to write your review of our Sofitel Legend Metropole Hanoi. Your comments are very much valued. It’s so lovely to read the nice word about your experience from the arrival to the departure. We really appreciate your comments regarding our staff service, the room amenities, the Club Lounge and the wonderful bars...

Red Deer, Canada
Reviewed yesterday NEW

This 5* won't disappoint you. An international buffet breakfast, quick wi-fi, large fitness area with attendant, high quality staff throughout the hotel, very clean and much more. Ask for a tour of the bunker that was built for the war. Wallking distance to old Hanoi, high end shopping and other tourist point of interest.

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Helpful?
Thank Cindy P
Singapore, Singapore
Reviewed 2 days ago NEW

For the amount you're paying, do yourself a favor and stay in the new wing. The room at the old wing is quaint and all, but it is rather dated. And if you want to sleep in on the weekend, it feels like a hostel...every footstep and movement of furniture is amplified through the wooden floor boards. Personally, I found...

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Thank meowleow
Morwell, Australia
Reviewed 4 days ago NEW

Stayed for a few nights and was upgraded to a Club room and facilities. The quiet breakfast, afternoon tea and happy hour was an excellent inclusion. The room was exceptional. Plenty of space and large double vanity, shower and bath. As to be expected all spotlessly clean and well presented.

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Helpful?
1Thank Colint50
SLMHHanoi, General Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear Colint50, Thank you so much for sharing your impressions after your recent stay at Sofitel Legend Metropole Hanoi. We are all very delighted to read your positive feedback regarding our charming hotel in the great room and the breakfast at our Club Lounge. We are sure that this feedback will serve as an encouragement to all of our staff...

Solihull, United Kingdom
Reviewed 4 days ago NEW

We spent 3 nights in the old part of this hotel and found it surpassed our expectation in so much as it was not living on past reputation. Bearing in mind this is not a small operation most of the staff were well trained and friendly, giving good service especially at breakfast. We did the war bunker tour which was...

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Helpful?
Thank gary p
SLMHHanoi, General Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear gary p, We truly appreciate your recent stay with us. Thank you for taking the time to write a review about our Sofitel Legend Metropole Hanoi. We are delighted to learn that you enjoyed the breakfast and our staff were able delighted you. The support of our guests is extremely rewarding for our team. We will certainly share your...

Reviewed 5 days ago NEWvia mobile

The Legend Sofitel lives up to the wonderful reviews. It is a classic hotel that is a must stay in Hanoi. The service is top notch, the grounds impeccable and the location is ideal. Don't miss out on this exceptional hotel.

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Helpful?
Thank Curt V
SLMHHanoi, General Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear Curt V, We thank you so much for sharing your experience with other fellow travelers here regarding your recent stay at Sofitel Legend Metropole Hanoi. It is a pleasure to learn that the legendary hospitality of Sofitel Legend Metropole Hanoi delighted you greatly. We eagerly look forward to your next return visit. Sincerely, Franck Lafourcade General Manager Sofitel Legend...

Singapore, Singapore
Reviewed 5 days ago NEW

The warmth of our greeting and the effort that went into having us experience a grade A tiptop time goes above and beyond expectations. They not only remembered us from our last trip but gave us our old (lovely) bedroom. The Spices Garden serves fabulous Vietnamese food, the Bamboo Bar has all the character a bar can have (and great...

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Helpful?
Thank CarolynP_Cambridge
SLMHHanoi, General Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear CarolynP_Cambridge, We are glad to learn that your travel experience in Vietnam was enhanced by your stay at Sofitel Legend Metropole Hanoi. It gives us great pleasure to hear that the delicious food, the great cocktail and the excellent service of our staff delighted you greatly. We will share your comments with our team. We are sure that this...

Portland, Oregon
Reviewed 5 days ago NEW

What a lovely, and historical, hotel. We stayed in the "new" addition, but wandered through the original building which has a huge history from the early 1900s -- look at or buy the book available in the gift shop. The "Angelena (sp)? restaurant/bar is lovely and has a great menu as well as great bar tenders. Similarly, the main restaurant...

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Thank C B
SLMHHanoi, General Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear C B, Thank you for taking the time to write a review about our Sofitel Legend Metropole Hanoi. We are delighted to learn that you enjoyed the room and the food quality in our restaurants and the drink at the Bar. Your compliment on our staff service is highly appreciated. We will certainly share your comment with our Ambassadors...

Lancashire UK
Reviewed 5 days ago NEW

We stayed two nights in the original wing of the hotel. It is a colonial gem, brought up to date with every facility you could wish for. Our room oozed atmosphere. There is a decent pool area and we enjoyed lounging in the bamboo bar. It is not cheap, but service at this level is not inexpensive. Food, both Vietnamese...

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Helpful?
Thank Stephen G
SLMHHanoi, General Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear Stephen G, Thank you for taking the time to share your wonderful feedback following your stay at Sofitel Legend Metropole Hanoi. It is so great that we were able to make your holiday a memorable success. We are pleased to be part of your happy memories in Hanoi. Thank you for sharing such a motivating review. It gave us...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Primary photo: La Terrase ... more   less 

Additional Information about Sofitel Legend Metropole Hanoi

Address: 15 Ngo Quyen Street, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: $300 - $621 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Legend Metropole Hanoi 5*
Number of rooms: 364
Reservation Options:
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Also Known As:
Sofitel Legend Metropole Hanoi Hotel Hanoi
Accor Metropole Hanoi
Sofitel Hanoi
Sofitel Metropole Hanoi
Hanoi Sofitel
Hotel Style:
#1 Business Hotel in Hanoi
#8 Luxury Hotel in Hanoi
#9 Family Hotel in Hanoi
#15 Romantic Hotel in Hanoi
#17 Spa Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Legend Metropole Hanoi staff and other travellers.
38 questions
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Questions? Get answers from Sofitel Legend Metropole Hanoi staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club floor and Club facility”
 of 5 bubbles Colint50, 21 Mar 2017 | Read review
“Ask for a higher the streets below can be noisy floor as”
 of 5 bubbles juned22, 17 Mar 2017 | Read review
“Overlooking the pool would be very lovely.”
 of 5 bubbles pmelis, 15 Mar 2017 | Read review
“I'd stay in the new part of the hotel, where the rooms and baths are larger”
 of 5 bubbles CZS97, 14 Mar 2017 | Read review
“The higher up the better and away from the busy street and park noise.”
 of 5 bubbles annf190, 13 Mar 2017 | Read review
5 of 5