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03/12/2017 04/12/2017
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    Pan Pacific Hanoi

    1 Thanh Nien Street, Ba Dinh District, Hanoi 10000, Vietnam
    011 84 243 8238 888
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    03/12/2017 04/12/2017
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    Savings alert: 13% below average rate

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    US$100
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    Traveller (1092)
    Room & Suite (349)
    Dining (82)
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    Overview
    • Excellent54%
    • Very good34%
    • Average9%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “sofitel plaza” (159 reviews)
    “west lake” (145 reviews)
    “summit lounge” (29 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Spa
    Facilities for Disabled Guests
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Housekeeping
    Babysitting
    5.0 Star Hotel
    All hotel details
    Offers from Pan Pacific Hanoi
    Special Offer: Free Room Upgrade
    Hotel deals
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (1,856)
    Traveller rating
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    1 - 5 of 1,403 reviews

    Reviewed 3 days ago

    The hotel was booked for me by Paradise Cruises as part of a package. I had seen pictures and reviews but I was still agreeably surprised when I saw the actual hotel. I w3as greeted by charming and attractive receptionists who persuaded me to upgrade...More

    Thank Radford007
    Hotel's Favourite
    Reviewed 5 April 2017

    Had a wonderful three nights in Hanoi and totally enjoyed our stay at the Pan Pacific. Friendly staff, good location and comfortable room. Enjoyed our early evening drinks and nibbles on the 17th Floor in the Executive Lounge where we were able to catch up...More

    Review collected in partnership with Pan Pacific Hotels Group
    2  Thank Siety M
    Response from MarcEmmanuel1, General Manager at Pan Pacific HanoiResponded 21 April 2017

    Dear Siety M, Thank you for your great recommendation of our hotel. We were excited to read how much you enjoyed your stay, the access to our Pacific Club Lounge and the breakfast at Pacifica restaurant. Thank you for pointing them out, along with the...More

    Reviewed 3 days ago

    We were upgraded to a suite on the 17th floor, Breakfast was excellent, good choice of food Room was quiet, bed comfortable, staff friendly The location of the hotel is not the best for the french quarter or the old part of town so taxi...More

    Thank jewelly100
    Reviewed 3 days ago

    This is a great hotel in a great location. We had a view of the lakes from our spacious room. The breakfast buffet was excellent, there were an abundance of choices from Western cuisine to Asian cuisine. Coffee was served in a French Press. The...More

    Thank Mariellen H
    Reviewed 4 days ago

    Stayed at this hotel for one night during my business trip in Hanoi. Excellent hotel with great service, lovely room looking over West Lake. Breakfast was awesome with lots of choices. Some points that I think hotel needs improving: - TV channels: the quality is...More

    Thank Dqminh89
    InterContinental Hanoi Westlake
    2,354 reviews
    #71 of 600 hotels in Hanoi
    1.3 km
     
    The Hanoi Club Hotel & Lake Palais Residences
    269 reviews
    #192 of 600 hotels in Hanoi
    0.3 km
     
    Sheraton Hanoi Hotel
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    1.4 km
     
    Sun Hotel
    1 review
    #440 of 600 hotels in Hanoi
    0.1 km
     
    La Belle Vie Hotel
    284 reviews
    #110 of 600 hotels in Hanoi
    0.8 km
     
    Tam Hotel
    26 reviews
    #239 of 600 hotels in Hanoi
    0.5 km
     
    Flower Garden Hotel
    196 reviews
    #149 of 600 hotels in Hanoi
    0.9 km
     
    Bro&Sis Hotel - Hang Bun
    6 reviews
    #471 of 600 hotels in Hanoi
    0.6 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Heated pool
    • Indoor pool
    • Hot Tub
    Details
    • Price range
    • US$111 - US$246 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Business Hotel in Hanoi
    • #20 Luxury Hotel in Hanoi
    • #26 Family Hotel in Hanoi
    • #32 Spa Hotel in Hanoi
    • #38 Romantic Hotel in Hanoi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 273
    • Reservation Options
    • TripAdvisor is proud to partner with Pan Pacific Hotels Group, Expedia, Booking.com, Ctrip TA, Priceline, Hotels.com, Cancelon, Hotwire, Travelocity, getaroom.com, Evoline ltd, HotelQuickly and TripOnline SA so you can book your Pan Pacific Hanoi reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Vietnam >
    • Hanoi
    • Also Known As
    • Sofitel Plaza Hanoi Hotel Hanoi ,
    • Accor Plaza Hanoi ,
    • Sofitel Hanoi ,
    • Hanoi Sofitel
    Add Photo Photos
    Traveller (1092)
    Room & Suite (349)
    Dining (82)
    Pool & Beach (29)
    Hotel & Grounds (696)
    Bathroom (60)
    Business Centre & Event Rooms (14)
    Family and Play Areas (4)
    Nearby
    The Hanoi Club Hotel & Lake Palais Residences
    269 reviews
    .35 km away
     
    Sun Hotel
    1 review
    .11 km away
     
    Nearby Restaurants
    Summit Lounge
    167 reviews
    .02 km away
    A la folie
    73 reviews
    .10 km away
    Cafe Duy Tri
    47 reviews
    .21 km away
    Ming Restaurant
    66 reviews
    .02 km away
    Nearby Attractions
    Chua Tran Quoc
    784 reviews
    .39 km away
    West Lake
    1,605 reviews
    .30 km away
    Asia Top Travel
    472 reviews
    .46 km away
    Custom Vietnam Travel Day Tours
    299 reviews
    .49 km away
    Ask a question
    Questions & Answers
    tosiah a
    9 October 2017|
    AnswerShow all 8 answers
    Response from Peter M | Reviewed this property |
    I think about 1km
    0
    Votes
    amanto07
    7 March 2017|
    AnswerShow all 5 answers
    Response from MarcEmmanuel1 | Property representative |
    Dear Amanto07, Thank you for your question and the interest in Pan Pacific Hanoi. We would be able to suggest a few options both for purchasing and for hiring local Vietnamese outfits. Please contact our Concierge team... More
    0
    Votes
    kinderlady
    4 January 2017|
    AnswerShow all 4 answers
    Response from 659dahlial | Reviewed this property |
    Surrounding the hotel, there are a few small cafes and It's about 10 minutes walk towards the lake.
    0
    Votes
    Room Tips
    "Get a club room. You will not regret it."
    Read review
    "suites are great"
    Read review
    "Take room with West Lake view"
    Read review
    "One with a view of the Lake"
    Read review
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