We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
06/08/2017 07/08/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Pan Pacific Hanoi

    1 Thanh Nien Street, Ba Dinh District, Hanoi 100000, Vietnam
    Hotel website
    Save
    Best prices for your stay
    06/08/2017 07/08/2017
    US$164
    US$100
    SAVE US$64
    US$164
    US$100
    SAVE US$64
    US$164
    US$100
    SAVE US$64
    Traveller (1015)
    Room & Suite (341)
    Dining (79)
    Hanoi La Siesta Hotel & Spa
    2,646 reviews
    #12 of 588 hotels in Hanoi
     
    Hanoi La Siesta Diamond Hotel & Spa
    477 reviews
    #10 of 588 hotels in Hanoi
     
    Essence Hanoi Hotel & Spa
    2,799 reviews
    #22 of 588 hotels in Hanoi
     
    Hotel de l'Opera Hanoi - MGallery by Sofitel
    1,400 reviews
    #77 of 588 hotels in Hanoi
     
    Overview
    • Excellent54%
    • Very good34%
    • Average9%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “sofitel plaza” (159 reviews)
    “west lake” (172 reviews)
    “rooftop bar” (79 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Spa
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Butler Service
    Babysitting
    5.0 Star Hotel
    All hotel details
    Offers from Pan Pacific Hanoi
    Special Offer: Free Room Upgrade
    Hotel deals
    Hanoi La Siesta Hotel & Spa
    2,646 reviews
    #12 of 588 hotels in Hanoi
     
    Hanoi La Siesta Diamond Hotel & Spa
    477 reviews
    #10 of 588 hotels in Hanoi
     
    Essence Hanoi Hotel & Spa
    2,799 reviews
    #22 of 588 hotels in Hanoi
     
    Hotel de l'Opera Hanoi - MGallery by Sofitel
    1,400 reviews
    #77 of 588 hotels in Hanoi
     
    {"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget"}}
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 11 partner sites to see rooms from US$100.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Hanoi hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "7a04d4a1769b4263935391bc4d82f4a2", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":299586,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32450615],"additionalContentIds":[],"pollCount":0,"checkin":{"day":6,"month":8,"year":2017},"checkout":{"day":7,"month":8,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":100,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"7a04d4a1769b4263935391bc4d82f4a2","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":164,"lowestMetaPrice":100,"additionalPartner":false,"highestMetaPriceDisplay":164,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":164,"lowestMetaPrice":100,"highestMetaPriceDisplay":164,"hotelName":"Pan Pacific Hanoi","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjdhMDRkNGExNzY5YjQyNjM5MzUzOTFiYzRkODJmNGEyIiwiQUlLIjoiNTIyMjk4YTg5MmM0NDdkZTliYmFlODkwNDE2YTllYTcifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "06/08/2017", "checkOut": "07/08/2017", "lowestPrice": "US$100", "hasDates": true, "hacComplete": false, "contentIdMappings": {"109228439":"HotelsCom2IB","53930912":"TravelocityEWS","78865444":"OrbitzEWS","32450615":"BookingCom","79417873":"CheapTicketsEWS","79790651":"AgodaIB","32697465":"Expedia","65679350":"Hotwire"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget"}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_mismatch_message","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"],"template":"ibex_mismatch_message__widget"}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[],"template":"ibex_room_grid_row_hsx__widget"}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (1,753)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 1,324 reviews

    Reviewed yesterday via mobile

    A lovely hotel. The staff here are lovely we would particularly like to thanks two staff members being Hong and Alex. Both went above their duty to make our stay extra special. The rooms are clean with a nice view over the river. Breakfast was...More

    Thank JennyGAustralia
    Hotel's Favourite
    Reviewed 5 April 2017

    Had a wonderful three nights in Hanoi and totally enjoyed our stay at the Pan Pacific. Friendly staff, good location and comfortable room. Enjoyed our early evening drinks and nibbles on the 17th Floor in the Executive Lounge where we were able to catch up...More

    Review collected in partnership with Pan Pacific Hotels Group
    1  Thank Siety M
    Response from MarcEmmanuel1, General Manager at Pan Pacific HanoiResponded 21 April 2017

    Dear Siety M, Thank you for your great recommendation of our hotel. We were excited to read how much you enjoyed your stay, the access to our Pacific Club Lounge and the breakfast at Pacifica restaurant. Thank you for pointing them out, along with the...More

    Reviewed 2 days ago

    We stayed here as part of a Luxury Escapes Deal ( which we extended to 5 nights ) which included an upgrade to Business Lounge facilities, the only part of this we were unhappy about was trying to part the people with Deals in the...More

    Thank Leigh C
    Reviewed 3 days ago

    Stayed for three nights as the second leg of a Luxury Escapes package out of Australia. Every thing about this hotel is pure class and luxury, our room on the 14th floor had magnificent views over Black Lake and the city nearby with its never...More

    Thank Jim H
    Reviewed 5 days ago

    Great friendly service from Alex in Lounge Bar every night. Try her martini Special. The Summit bar was a fabulous experience sitting outside at night. Overall the hotel is very good for food and service

    Review collected in partnership with Pan Pacific Hotels Group
    Thank Don H
    Hanoi La Siesta Hotel & Spa
    2,646 reviews
    #12 of 588 hotels in Hanoi
     
    Hanoi La Siesta Diamond Hotel & Spa
    477 reviews
    #10 of 588 hotels in Hanoi
     
    Essence Hanoi Hotel & Spa
    2,799 reviews
    #22 of 588 hotels in Hanoi
     
    Hotel de l'Opera Hanoi - MGallery by Sofitel
    1,400 reviews
    #77 of 588 hotels in Hanoi
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$33 - US$267 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Business Hotel in Hanoi
    • #22 Luxury Hotel in Hanoi
    • #26 Family Hotel in Hanoi
    • #29 Spa Hotel in Hanoi
    • #38 Romantic Hotel in Hanoi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 273
    • Reservation Options
    • TripAdvisor is proud to partner with Pan Pacific Hotels Group, Booking.com, Agoda, Hotels.com, Expedia, Priceline, TripOnline SA, Travelocity, Hotwire, getaroom.com, Cancelon, HotelQuickly and Evoline ltd so you can book your Pan Pacific Hanoi reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Vietnam >
    • Hanoi
    • Also Known As
    • Sofitel Plaza Hanoi Hotel Hanoi ,
    • Accor Plaza Hanoi ,
    • Sofitel Hanoi ,
    • Hanoi Sofitel
    Add Photo Photos
    Traveller (1015)
    Room & Suite (341)
    Dining (79)
    Pool & Beach (27)
    Hotel & Grounds (634)
    Bathroom (58)
    Business Centre & Event Rooms (14)
    Family and Play Areas (4)
    Nearby
    Hotel de l'Opera Hanoi - MGallery by Sofitel
    1,400 reviews
    3.27 km away
     
    Hanoi La Siesta Diamond Hotel & Spa
    477 reviews
    2.58 km away
     
    Hanoi La Siesta Hotel & Spa
    2,646 reviews
    2.23 km away
     
    Essence Hanoi Hotel & Spa
    2,799 reviews
    2.14 km away
     
    Nearby Restaurants
    Summit Lounge
    158 reviews
    .03 km away
    A la folie
    68 reviews
    .10 km away
    Ming Restaurant
    62 reviews
    .02 km away
    Cafe Duy Tri
    44 reviews
    .21 km away
    Nearby Attractions
    Chua Tran Quoc
    716 reviews
    .39 km away
    West Lake
    1,555 reviews
    .38 km away
    Den Quan Tran Vu
    25 reviews
    .45 km away
    Asia Top Travel
    411 reviews
    .46 km away
    Ask a question
    Questions & Answers
    amanto07
    7 March 2017|
    Answer Show all 5 answers
    Response from MarcEmmanuel1 | Property representative |
    Dear Amanto07, Thank you for your question and the interest in Pan Pacific Hanoi. We would be able to suggest a few options both for purchasing and for hiring local Vietnamese outfits. Please contact our Concierge team... More
    0
    Votes
    kinderlady
    4 January 2017|
    Answer Show all 4 answers
    Response from 659dahlial | Reviewed this property |
    Surrounding the hotel, there are a few small cafes and It's about 10 minutes walk towards the lake.
    0
    Votes
    Mimi F
    7 November 2016|
    Answer
    Response from Marc E | Property representative |
    Dear Mimi F, Warm greetings from Pan Pacific Hanoi. We would be pleased to offer you our Best Available Rate of USD 130.00 (plus tax and service charge) for the nigh of 18th November, followed by our "Day Rate" of USD 100.00... More
    0
    Votes
    Room Tips
    "River view, high floor rooms"
    Read review
    "We were charged an extra $70 per night we stayed in the hotel. I will never stat here again and will not..."
    Read review
    "Rooms on the higher floors are generally kept better."
    Read review
    "Lake View is key! Club Lounge access great but wasted with children as you don't want to upset the other..."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing