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Hilton Hanoi Opera

2,341 reviews
#96 of 599 Hotels in Hanoi
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Traveller (1029)
Room & Suite (323)
Dining (107)
Overview
  • Excellent44%
  • Very good40%
  • Average12%
  • Poor3%
  • Terrible1%
Travellers talk about
“diamond member”(23 reviews)
“ba mien”(21 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4.5 Star Hotel
All hotel details
Offers from Hilton Hanoi Opera
Special Offer: Up to 25%* off hotels
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Reviews (2,341)Write a Review
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Show reviews that mention
All reviewsthe executive loungediamond memberba mienold quarterbit datedfrench quarterexcellent locationhoan kiem lakewalking distancevietnamese restaurantrooms are spaciousan upgradehalong baybuffet breakfastphogymhonors
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1 - 5 of 1,743 reviews
Reviewed 2 days ago via mobile

I have stayed many Hilton hotels but I believe this was the worst one. Everything was dated, from the room to the fitness center. the sauna in men locker just looked horrible, dirty and smelly. I felt like taking to police whenever I talked to...More

Thank Brian L
Response from Andrew N, General Manager at Hilton Hanoi OperaResponded yesterday

Dear Brian L Thank you for your feedback. I will share with the team, to ensure we are focused on delivering the service levels our guests are expecting Kind regards Andrew

Hotel's Favourite
Reviewed 27 October 2017

Loved this hotel, it is large, well run with clean, modern and efficient rooms. I stayed on the executive level and was able to enjoy free breakfast, afternoon tea and drinks and snacks in the evening. The evening snacks were sufficient to skip dinner. There...More

2  Thank dogbaker
Response from Andrew N, General Manager at Hilton Hanoi OperaResponded 30 October 2017

Dear dogbaker Wow, great feedback, thank you Kind regards Andrew

Reviewed 3 days ago

The Hilton Opera as its name suggests is right next to the Opera house in the centre of Hanoi. You can walk to the lake and many of the museums and there's plenty of restaurants nearby We took a tour to the Ho Chi Minh...More

Thank stewcasabland
Response from Andrew N, General Manager at Hilton Hanoi OperaResponded yesterday

Dear stewcasabland Thank you for a great review and we all hope you are both feeling better Kind regards Andrew

Reviewed 4 days ago

The property is older and in much need of a bathroom renovation. The lobby is large and grand. Check in staff had basic English but trouble communicating. Our check-in was very frustrating until a manage stepped in and assisted in the process. Sleeping rooms --...More

Thank longbeachCalifornia
Response from Andrew N, General Manager at Hilton Hanoi OperaResponded yesterday

Dear longbeachCalifornia Thank you for sending in your review, albeit not great, it is much appreciated Kind regards Andrew

Reviewed 1 week ago

Finally made it to the Hilton Hanoi Opera.. Yay! It is a short stay though ( 1 night ).. so let get to it.. If any of you ever stayed at any of the Original Hilton from the early years will appreciate this greatly. "Cancun"...More

1  Thank Karno N
Response from Andrew N, General Manager at Hilton Hanoi OperaResponded yesterday

Dear Karno N Fantastic review, thank you We look forward to welcoming you back Kind regards Andrew

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Traveller (1029)
Room & Suite (323)
Dining (107)
Pool & Beach (65)
Hotel & Grounds (662)
Bathroom (71)
Business Centre & Event Rooms (15)
Family and Play Areas (1)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$86 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Luxury Hotel in Hanoi
#34 Business Hotel in Hanoi
#34 Family Hotel in Hanoi
#40 Spa Hotel in Hanoi
#51 Romantic Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$86 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Luxury Hotel in Hanoi
#34 Business Hotel in Hanoi
#34 Family Hotel in Hanoi
#40 Spa Hotel in Hanoi
#51 Romantic Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms, Family Rooms
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