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Hilton Hanoi Opera

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Traveller (1135)
Room & Suite (411)
Dining (114)
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Overview
  • Excellent43%
  • Very good40%
  • Average12%
  • Poor4%
  • Terrible1%
Travellers talk about
“diamond member”(24 reviews)
“ba mien”(23 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star Hotel
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Additional information
Offers from Hilton Hanoi Opera
Special Offer: 30% off SEA Hotels!
Offers from Hilton Hanoi Opera
Special Offer: 30% off SEA Hotels!
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,524)
There are newer reviews for Hilton Hanoi Opera
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1,874 results
Traveller rating
797
706
255
88
28
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797
706
255
88
28
Show reviews that mention
All reviewsthe executive loungediamond memberba mienold quarterbit datedfrench quarterexcellent locationhoan kiem lakevietnamese restaurantrooms are spaciousan upgradehalong baystayed here for nightsbuffet breakfastphogymconcierge
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11 - 15 of 1,874 reviews
Reviewed 3 weeks ago via mobile

Came here and booked with points. I've stayed at nearly every hilton in SE Asia now and while this is nice with some great history, rooms are very dated and service is lacking. I wasn't recognised as Diamond, so no perks were offered until I...More

Thank Dana H
Response from Andrew N, General Manager at Hilton Hanoi OperaResponded 2 weeks ago

Dear Dana H Please accept my sincere apologies for the poor service you received during your recent stay. Rest assured this is not reflective of the service levels we generally deliver. I will share with the team to ensure we are consistent Kind regards Andrew

Reviewed 3 weeks ago

A Superbly comfortable stay Staff everywhere were efficient and restaurants/bars/pool fantastic. Easy to recommend and we will be going back for sure. The rooms were large and very comfortable - Thanks

Review collected in partnership with Hilton Hotels & Resorts
Thank Rosita F
Response from Andrew N, General Manager at Hilton Hanoi OperaResponded 2 weeks ago

Dear Rosita F Brilliant, thank you Kind regards Andrew

Reviewed 3 weeks ago

The Hilton Hanoi Opera was in a convenient area close to restaurants, the Lake and easily accessible for day trip pick ups. All staff were highly experienced, reliable and informative more than willing to help. Are room was large with great amenities and comfortable bed...More

Review collected in partnership with statravel.com
Thank forestrd3
Response from Andrew N, General Manager at Hilton Hanoi OperaResponded 3 weeks ago

Dear forestrd3 Fantastic review, thank you Kind regards Andrew

Reviewed 3 weeks ago

This is a late review, but I have to comment on how great the service is at this hotel. Yes, the property is dated; very 1990s feel; rooms and hallways are carpeted, and the electrical outlets are all low on the floor, and not in...More

Thank Michael N
Response from Andrew N, General Manager at Hilton Hanoi OperaResponded 3 weeks ago

Dear Michael N Great review, thank you. Just goes to show the team make a huge difference to the guest experience Kind regards Andrew

Reviewed 3 weeks ago

Classic hotel in a great location, right next to the opera house in the middle of the old quarter. Perhaps not the most luxurious hotel in Hanoi but as a Hilton Hhonors Diamond member, there would have to be a very remarkable reason for me...More

1  Thank The_Doode_Abides
Response from Andrew N, General Manager at Hilton Hanoi OperaResponded 3 weeks ago

Dear The_Doode_Abides Wow, what a great review, thank you Kind regards Andrew

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$84 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Family Hotel in Hanoi
#34 Business Hotel in Hanoi
#36 Luxury Hotel in Hanoi
#49 Romantic Hotel in Hanoi
#53 Spa Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$84 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Family Hotel in Hanoi
#34 Business Hotel in Hanoi
#36 Luxury Hotel in Hanoi
#49 Romantic Hotel in Hanoi
#53 Spa Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1135)
Room & Suite (411)
Dining (114)
Pool & Beach (67)
Amenities (40)
Business Centre & Event Rooms (16)
Family and Play Areas (1)
Questions & Answers
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Ee C
6 March 2018|
AnswerShow all 6 answers
Response from HKD-MEL | Reviewed this property |
Great rooms and location - just go for it
0
Votes
Poch G
10 February 2018|
AnswerShow all 7 answers
Response from HKD-MEL | Reviewed this property |
Yes - airport transfers are available
0
Votes
calje111
21 January 2018|
AnswerShow all 3 answers
Response from Lynda W | Reviewed this property |
I am not sure, sorry.
0
Votes
Room Tips
"choose balcony rooms on executive club 5th floor for beautiful views over opera house"
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"Try to get the 5th floor balcony rooms"
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"Ask for a room facing the Hanoi Opera House."
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"Ask for a room with a view of the opera house"
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