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Hilton Hanoi Opera

Expedia.comUS$79*
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#93 of 581 Hotels in Hanoi
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Hilton Hanoi Opera
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2,095 Reviews from our TripAdvisor Community

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Showing 1,575: English reviews
Hounslow, United Kingdom
Reviewed 4 January 2016 via mobile

There's something to say about its location... Walking distance to the lake and old quarter, yet when it comes to the point when you're ready to go to sleep, you can't hear a single motorcycle / car horn (and in Vietnam the horn is used in excess)! The rooms are a great size (extremely ample for families with kids), beds...

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Helpful?
Thank SLA20152015
Andrew N, General Manager at Hilton Hanoi Opera, responded to this review

Dear SLA20152015 Wonderful informative review, thank you. Nice to read you enjoyed so much about our hotel and rest assured, the renovation this year will address the improvement points you raised. Kind regards Andrew

Singapore, Singapore
Reviewed 4 January 2016 via mobile

Great position next to the Opera House in central Hanoi. However, avoid like the plague around new year as it is right opposite the biggest new year party in Hanoi. Hotel is an old, badly maintained, typical example of a Hilton hotel. Everything feels cheap, tacky and thrown together in a hurry. No effort made to use the space in...

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Helpful?
2Thank DiceyMorris1978
Andrew N, General Manager at Hilton Hanoi Opera, responded to this review

Dear DiceyMorris1978 Very disappointing feedback. I am sorry that we failed to meet your expectations during your trip to Vietnam. Our feedback is generally pretty good and at times we have been guilty of not delivering a consistent level of service which we address. I genuinely think we are a better than your experience and accept we do not suit...

Horningsham, United Kingdom
Reviewed 3 January 2016

We stayed here for 1 night and the rate with breakfast was reasonable for a top end stay in the city of Hanoi. However, this is a business hotel and is a bit dull. The swimming pool is outdoors and not particularly nice to swim in, there is an indoor jacuzzi and gym. Breakfast was good and plentiful, lots of...

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Helpful?
Thank vikkiRLondon
Andrew N, General Manager at Hilton Hanoi Opera, responded to this review

Dear vikkiR Thank you for your review. I was disappointed that you felt the pool was not very nice to swim in but nice to see you liked the breakfast buffet Kind regards Andrew

Mumbai (Bombay), India
Reviewed 3 January 2016 via mobile

Visited Hanoi on 25th - 28th Dec 2015 and stayed at the Hilton Hanoi Opera.. Its is a very nice hotel and strategically located.. It is close to most of the sites you would like to see..it is centrally located within walking distance to Restaurants bars and cafes.. If you are looking for very comfortable beds and very clean bathrooms...

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Helpful?
Thank Azeem K
Andrew N, General Manager at Hilton Hanoi Opera, responded to this review

Dear azeem7867 Thank you for a great review. I was pleased to read how much you enjoyed our facilities and great location. Kind regards Andrew

London, United Kingdom
Reviewed 2 January 2016 via mobile

Stayed at the Hilton for 2 nights. It is a great hotel with really friendly staff and good customer service. Breakfast was varied and nice. They are child friendly, rooms are spacious & extremely well located. The lounge and lounge staff are exceptional. We also found a great jazz bar right next to the Hilton which was an added bonus....

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1Thank Coastgaurd
Andrew N, General Manager at Hilton Hanoi Opera, responded to this review

Dear Coastgaurd Great review, thank you. Nice to read you enjoyed our hotel and facilities. Kind regards Andrew

Blaxland, New South Wales, Australia
Reviewed 1 January 2016

Great location for getting around. Very close to old quarter. Very comfortable, spacious rooms. Good shower and seperate bath. Excellent buffet breakfast. Very friendly staff. Booked a day trip through travel desk in foyer. Great way to see the city.

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Helpful?
Thank Robin L
Andrew N, General Manager at Hilton Hanoi Opera, responded to this review

Dear Robin L Great review, thank you. It is always nice to read great feedback about our hotel. Kind regards Andrew

Suva, Fiji
Reviewed 1 January 2016

Just spent four nights in Hanoi in this stunning hotel. I wish I could have made most of its fantastic location in the centre of the Old Quarter, but this was a frantic business trip, so service and comfort was what I was looking for and did I get it! Chocolates and fruits on arrival, very spacious bathrooms, comfortable working...

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Helpful?
Thank francois210
Andrew N, General Manager at Hilton Hanoi Opera, responded to this review

Dear francois210 Fantastic feedback, thank you. Thank you for also mentioning the great food in the restaurants, they are awesome Kind regards Andrew

Reviewed 31 December 2015 via mobile

Stayed at this hotel 4 nights. No complaints. Very good and varied breakfast buffet. Very well located for exploring the Old Quarter. Lots of friendly staff, service with a smile, most speak enough English to make life easy for you. Would definitely be happy to stay there again.

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Helpful?
Thank ClaireTherese56
Andrew N, General Manager at Hilton Hanoi Opera, responded to this review

Dear ClaireTherese56 Nice review, thank you. I was pleased to read how you found the team delivering service with a smile. They are a real asset to the hotel Kind regards Andrew

Los Angeles, California
Reviewed 31 December 2015

We had a one bedroom suite with two bathrooms & executive lounge privileges. A welcome box of chocolates waiting for us. Service was excellent. Food and service in the Excecutive Lounge just perfect. The manager was outstanding. The staff was attentive and super nice. We could not have asked for more. Hilton never disappoints.

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Helpful?
Thank 941Judy
Andrew N, General Manager at Hilton Hanoi Opera, responded to this review

Dear 941Judy Thank you for a wonderful review. The team will be so pleased to read such positive feedback. Kind regards Andrew

Singapore, Singapore
Reviewed 27 December 2015 via mobile

The two main advantages of this hotel are the location, which is in the middle of the Old Quarter district, few blocks away from Hoan Kiem Lake, and the proximity to historic sites. The Opera House is just next door and it has a good selection of shows. The Water Puppet Theatre is also few blocks away from it. The...

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Helpful?
Thank CKuriyama
Andrew N, General Manager at Hilton Hanoi Opera, responded to this review

Dear CKuriyama Great review, thank you. I will ask the team to review the treadmill belts, they are actually only a year old. Thank you for also mention our great location, it is the best. Kind regards Andrew

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Ba Mien
Ba Mien
Cuisines: Asian, Vietnamese, International
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Centrally located in Hanoi's elegant French Quarter, the Hilton Hanoi Opera hotel is a short walk from the famous Old Quarter and the city's bustling business district. Recently awarded 'Best Business Hotel in Hanoi 2010' and voted 'Vietnam's Leading Hotel for five consecutive years at the prestigious World Travel Awards, the Hilton Hanoi Opera hotel is a landmark in the city. ... more   less 

Additional Information about Hilton Hanoi Opera

Address: 1 Le Thanh Tong St., | Hoan Kiem Dist.,, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: $108 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Hanoi Opera 4.5*
Number of rooms: 269
Reservation Options:
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Also Known As:
Hilton Hanoi Opera Hotel Hanoi
Hanoi Hilton
Hotel Style:
#27 Luxury Hotel in Hanoi
#34 Business Hotel in Hanoi
#36 Spa Hotel in Hanoi
#43 Family Hotel in Hanoi
#51 Romantic Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Hanoi Opera staff and other travellers.
33 questions
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Banbury, United Kingdom
11 months ago
Banbury, United Kingdom
11 months ago
3 months ago

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Questions? Get answers from Hilton Hanoi Opera staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are sound proof.”
davidpS3693HU, 10 May 2017 | Read review
“Really well situated hotel”
  • Well appointed bathroom
  • Comfrtable bedroom
Rodneyphall, 1 May 2017 | Read review
“4th flooriswell away from any noise”
rodaholiday, 29 Apr 2017 | Read review
“4th floor was quiet”
laureno650, 17 Apr 2017 | Read review
“Get lounge floor, if lounge is actually open.”
ch6006hc, 13 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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