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Hotel Nikko Hanoi

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#73 of 574 Hotels in Hanoi
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Nikko Hanoi
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658 Reviews from our TripAdvisor Community

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Showing 258: English reviews
Bangkok, Thailand
Reviewed 2 days ago NEW

I stay here for 3 nights, safe and convenience, located at the center of Hanoi, staffs are very friendly, feel comfortable during stay, room clean and neat, food at breakfast also okay. will be back if come to Hanoi again.

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2Thank wasuk2017
Reviewed 1 week ago NEW

Such a lovely hotel- clean, friendly staff who are there at a moment's notice whenever you need assistance. I really enjoyed the massage treatments! The fact tat all staff were able to communicate at some level of English was also very helpful. Lovely breakfast spread and the Pasta marinara was so tasty!

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2Thank Nazrene M
Nikko H, Guest Relations Manager at Hotel Nikko Hanoi, responded to this review

Dear Mr/Ms Nazrene M, Warmest Greetings from Hotel Nikko Hanoi, Thank you very much for taking your precious time to give us a detail feedback about your staying with us. We’re delighted to hear that you have enjoyed your stay in our hotel especially our associates as well as the cleanliness of room and the food which is up to...

México
Reviewed 2 weeks ago

We had a very good time at the hotel, everything was great, the service, the room, the food, the bed, perfect for resting and disconnect from Hanoi that is very busy. The burger was great and all the food at Brasserie restaurant, the laundry service was very good!

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1Thank Brenbeaven
Nikko H, Guest Relations Manager at Hotel Nikko Hanoi, responded to this review

Dear Brenbeaven, Thank you very much for sharing the marvelous comments on TripAdvisor about your recent visit at Hotel Nikko Hanoi, we are flattered to read know that you had you had an overall great experience. We are humbled by your kind words, rest assured that we will share to the team for the purpose of inspiring them to continuously...

Reviewed 2 weeks ago

My family and I stayed in Hotel Nikko Hanoi on 27 Dec 2016. It was our last night in Hanoi. The rooms were clean and very comfortable. The hotel is also greatly located in Hanoi city, with nearby supermarket, banks and other small local shops. It is walking distance away from both the Old Quarter and the French Quarter. We...

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1Thank Angeline D
Nikko H, Guest Relations Manager at Hotel Nikko Hanoi, responded to this review

Dear Mr/Ms Angeline D, Thank you very much for choosing Hotel Nikko Hanoi for your recent stay in Vietnam. We are happy to hear that you loved your stay with us, especially the rooms, the food and the location. At Hotel Nikko Hanoi, we endeavor to provide the best experience for every guest, and your generous words of recognition will...

Singapore, Singapore
Reviewed 2 weeks ago

Excellent staff and nice Japanese-style breakfast. Park View Deluxe was big enough for our family (2 adults and 2 kids, 6 yrs old and 2 yrs old), but probably too small for bigger kids. The hotel seems well-maintained.

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Thank travellingfamily914
Nikko H, Guest Relations Manager at Hotel Nikko Hanoi, responded to this review

Dear Mr/Ms travellingfamily914, Warmest Greetings from Hanoi ! Thank you very much for taking your precious time to give us a detail feedback about your staying with us. We are pleased to note that you appreciated the good service from the staff and the nice breakfast you had. We will surely pass on your generous words of recognition to our...

Barnet, United Kingdom
Reviewed 3 weeks ago

Firstly, the food was excellent and a very wide selection in the hotel's restaurant / breakfast room called "La Brasserie". So good we ate there three times! The bedrooms, more importantly... tired decor, carpet had been well used and and was threading at the sides. Beds were comfortable. Walls had many scratches, paintwork coming off onto my suitcase, tired furniture...

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2Thank Craig S
Nikko H, Guest Relations Manager at Hotel Nikko Hanoi, responded to this review

Dear Mr/Ms. Craig S, I am very sorry to hear that your stay at our establishment did not meet your expectations. All feedback is always a very valuable as it allows us to continuously improve and better meet your needs. Please accept our most sincere apology for the issues you encountered during your stay. However, we are happy to hear...

Reviewed 3 weeks ago

Well located in the centre of Hanoi. Very good buffet and drinks also. Staff is friendly. Coffee shop is Ok, too. Barista is well-trained. We'll be back here whenever come to Hanoi again. Highly recommend.

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1Thank Phungnm
Nikko H, Guest Relations Manager at Hotel Nikko Hanoi, responded to this review

Dear Mr/Ms Phungnm, Thank you very much for choosing Hotel Nikko Hanoi for your recent stay in Vietnam. We are happy to hear that you loved your stay with us, especially the food, the staff and the services. At Hotel Nikko Hanoi, we endeavor to provide the best experience for every guest, and your generous words of recognition will inspire...

Reviewed 3 weeks ago via mobile

The service is great! I really want to go back to places a second time. Not much around the hotel but go to Old Quarter by taxi. Only spent two nights there, but definitely will stay there again of I go to Hanoi for business. The view of room to the park very green. This hotel is very good but...

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1Thank Claudia L
Nikko H, Guest Relations Manager at Hotel Nikko Hanoi, responded to this review

Dear Mr/Ms Claudia L, Thank you very much for choosing Hotel Nikko Hanoi for your recent stay in Vietnam. We are happy to hear that you loved your stay with us, especially the room, the staff and the services. At Hotel Nikko Hanoi, we endeavor to provide the best experience for every guest, and your generous words of recognition will...

Yokohama, Japan
Reviewed 3 weeks ago

I used to stay NIKKO HANOI for both business trip and site seeingfor more than three years. I am relaxed and satisfied this hotel's hospitality and warm. Especially prefer to evening cocktail with city view from 16th club floor is excellent and relaxed.

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1Thank Tatsuta
Nikko H, Guest Relations Manager at Hotel Nikko Hanoi, responded to this review

Dear Mr/Ms Tatsuya, Thank you very much for choosing Hotel Nikko Hanoi for your recent stay in Vietnam. We are happy to hear that you loved your stay with us, especially the Nikko Lounge. At Hotel Nikko Hanoi, we endeavor to provide the best experience for every guest, and your generous words of recognition will inspire all member of the...

Athens, Attiki, Greece
Reviewed 3 weeks ago via mobile

Located a little bit away from the old quarter (7' taxi or 25' walk) this hotel is ideal if you want to enjoy Hanoi, however you don't want to stay where it is very noisy. The rooms are spacious, the lobby area as well. The dinner is very good and the breakfast is good as well.

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1Thank Riana M
Nikko H, Guest Relations Manager at Hotel Nikko Hanoi, responded to this review

Dear Mr/Ms. Riana M, Thank you for your stay with us at Hotel Nikko Hanoi. We are pleased to note that you enjoyed the room and the food of our hotel which are preferred by many of our guests. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Conveniently located in downtown Hanoi, Hotel Nikko Hanoi is close to prominent office locations, historic sites and popular shopping areas. Set amongst parks and lakes the hotel is a quiet retreat of serenity and comfort from the city’s vibrant streets.From the moment you are welcomed into the Hotel’s spacious Lobby, you will be surrounded by Vietnamese charm and traditional Japanese hospitality.The hotel features 257 generously sized and beautifully decorated guest rooms and suites with Hanoi City or Thong Nhat Park views.Whether your travel plans include meetings, conventions or leisure, the hotel can accommodate you in style and comfort - while offering a variety of amenities to make your stay a most rewarding one. ... more   less 

Additional Information about Hotel Nikko Hanoi

Address: 84 Tran Nhan Tong Street | Hai Ba Trung District, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: $130 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Nikko Hanoi 4.5*
Number of rooms: 257
Reservation Options:
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Hotel Style:
#18 Luxury Hotel in Hanoi
#29 Spa Hotel in Hanoi
#48 Business Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Nikko Hanoi staff and other travellers.
7 questions
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Questions? Get answers from Hotel Nikko Hanoi staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room away from the main road. although the vew is good, the noise from the traffic can interrupt sleep.”
 of 5 bubbles nazrenem2016, 16 Jan 2017 | Read review
“Regular room”
 of 5 bubbles Brenbeaven, 7 Jan 2017 | Read review
“High floor overlooking park”
 of 5 bubbles ReneePerth, 23 Nov 2016 | Read review
“Ask for the rooms where you can see the lake.”
 of 5 bubbles , 10 Jul 2016 | Read review
“Room has balcony”
 of 5 bubbles WilburGerwitz, 4 Jul 2016 | Read review
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