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Melia Hanoi

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Traveller (895)
Room & Suite (521)
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Overview
  • Excellent56%
  • Very good32%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
“level lounge”(15 reviews)
“evening buffet”(15 reviews)
“old quarter”(143 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Additional information
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,147)
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1,461 results
Traveller rating
771
475
152
44
19
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Time of year
LanguageEnglish
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771
475
152
44
19
Show reviews that mention
All reviewslevel loungeevening buffetold quartergreat hotelbusiness hotelupgraded to a suitemodern hotelbusiness triphigh floorfive star hotelhoan kiem lakemini baran upgradefrench quartercomfortable roomsbreakfast was excellentstayed here for nights
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1 - 5 of 1,461 reviews
Reviewed 2 days ago

We have stayed in five different hotels so far during our visits to Hanoi. Chose Melia this time because of the facilities and the rave reviews here. While the hotel itself did not disappoint, unfortunately the service did, consistently from bell boys, reception, concierge to...More

Thank JJB
Hotel's Favourite
Reviewed 8 April 2018

Apart from the hotel amneties and staff service, which all of it excel; the major plus point is that the location is near to the Old quarter, the French quarter, as well as some of Hanoi's "to see-sights. " I was at Hanoi for a...More

1  Thank Kel T
Response from MeliaHanoiHotel, Guest Experience Team at Melia HanoiResponded 9 April 2018

Dear Kel T, Thank you so much for choosing Melia Hanoi and for taking the time to share your experience about us with fellow travelers on Tripadvisor. It's thrilling to know that you had a wonderful journey with us and we were able to make...More

Reviewed 6 days ago via mobile

I liked the room and the staff but the breakfast for vegetarians was lousy. I would have preferred staying closer to the Metropole. But this is closer to the old quarter. Service was very good and even the concierge was very good.More

Thank babla75
Response from MeliaHanoiHotel, Guest Experience Team at Melia HanoiResponded 5 days ago

Dear babla75, Thank you for choosing Melia Hanoi for your recent stay and for taking the time to give us your comments on TripAdvisor. We are glad to know that you overall enjoyed your stay with us. Your positive comments about the room, hotel location...More

Reviewed 1 week ago

Visited this hotel as part of an arranged tour of Vietnam and can honestly say the hotel is magnificent. The location is central with only a small walk to the centre of the town and a vast number of restaurants and places to drink. The...More

1  Thank claccer
Response from MeliaHanoiHotel, Guest Experience Team at Melia HanoiResponded 1 week ago

Dear claccer, I would like to thank you very much for taking the time to write such an amazing review about the hotel. At Melia Hanoi we strive to make the stay of our guests an enjoyable one and we are happy we were able...More

Reviewed 1 week ago via mobile

My girlfriend and I thoroughly enjoyed our two night stay here. The beds were extremely comfortable and the views on the higher floors magnificent. We especially enjoyed the excellent customer service from every employee we encountered. Truly worth the stay!More

Thank Marius A
Response from MeliaHanoiHotel, Guest Experience Team at Melia HanoiResponded 1 week ago

Dear Marius A, Thank you very much for having chosen Melia Hotel for your recent stay in Hanoi. It was a great pleasure to have you with us. We are delighted to know that we were able to make your stay enjoyable and that our...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$103 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Casino Hotel in Hanoi
#18 Luxury Hotel in Hanoi
#25 Business Hotel in Hanoi
#28 Spa Hotel in Hanoi
#41 Romantic Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$103 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Casino Hotel in Hanoi
#18 Luxury Hotel in Hanoi
#25 Business Hotel in Hanoi
#28 Spa Hotel in Hanoi
#41 Romantic Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (895)
Room & Suite (521)
Dining (120)
Pool & Beach (32)
Amenities (56)
Business Centre & Event Rooms (11)
Family and Play Areas (1)
Questions & Answers
Ask a question
GoOut2013
14 May 2018|
AnswerShow all 6 answers
Response from MeliaHanoiHotel | Property representative |
Dear GoOut2013, Thank you for your interest in Melia Hanoi. Kindly be informed that we have a plan to renovate our swimming pool and spa areas. However, this plan is still in progress. While waiting for the renovation, we... More
0
Votes
jbk999
19 March 2018|
AnswerShow all 5 answers
Response from MeliaHanoiHotel | Property representative |
Dear jbk999, Kindly be noted that we have two The Level Suite rooms with balcony in our hotel. Should you wish to reserve those rooms, please kindly send the request to our Reservation Team in advance. Thank you very much... More
0
Votes
Revjohncrosby
1 February 2018|
AnswerShow all 4 answers
Response from Katherine-Marie K | Reviewed this property |
Wow, you’re really demanding an answer, aren’t you! Next time you post a question, try some manners!!
0
Votes
Room Tips
"If you are ageing ask for a room with a proper shower rather than one in the bathtub."
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"9th floor has a very nice view"
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"None really the higher floors will have a better view, but Hanoi dies not have a great skyline."
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"Great CBD location."
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