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28/01/2018 29/01/2018
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    Sunway Hotel Hanoi

    19 Pham Dinh Ho Street, Hai Ba Trung District, Hanoi 10000, Vietnam
    011 84 4 3971 3888
    Hotel website
    Lowest prices for your stay
    28/01/2018 29/01/2018
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     3 people are viewing this hotel
    Traveller (244)
    Room & Suite (84)
    Dining (38)
    • Excellent26%
    • Very good54%
    • Average17%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “nice hotel” (43 reviews)
    “old quarter” (69 reviews)
    “four star” (8 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Airport Transportation
    Room Service
    Fitness centre
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
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    28 Jan29 Jan
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (785)
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    161 - 165 of 639 reviews

    Reviewed 7 April 2016

    This hotel doesn't have the largest rooms, but they are cozy rather than cramped. Free wifi and coffee service, mini bar, etc. The bathroom was equipped with a shower rather than a tub, welcome after climbing in and out of all those treacherously tall tubs...More

    Thank BostonElsie
    Response from SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel HanoiResponded 12 April 2016

    Dear BostonElsie, Thank you for your kind comments. It’s good to know that you appreciated our cozy rooms and the array of amenities, free wifi, nice breakfast buffet , reasonably priced dinner and helpful & friendly staff. Our Lobby Lounge has a Happy Hour promotion...More

    Reviewed 5 April 2016 via mobile

    Stayed here as part of a tour. We were given a room that was so small that we had to go into the bathroom to shut the door. The manager gave us another room as the first was unacceptable. The breakfast has a large variety...More

    Thank Suzannetr7
    Response from SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel HanoiResponded 6 April 2016

    Dear Suzannetr7, It was most distressing to be informed of your less-than-satisfactory experience during your recent stay with us and we were not able to meet with your high expectations. We take pride in replying to every comment, good or poor, as we value the...More

    Reviewed 4 April 2016

    We were here as part of a tour. The room was ok, wifi good and friendly staff. There were a couple of great restaurant within a 5 min walk but all the shopping and lake is about a 20 min walk. The area is kind...More

    Thank trapper37
    Response from SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel HanoiResponded 6 April 2016

    Dear trapper37, Thank you for taking time to write a review on our Hotel. We are glad that you appreciated the friendly staff, good wifi, and happy hour drinks promotion. Your comment regarding the coke is fair and we have taken steps to change that...More

    Reviewed 4 April 2016

    This hotel is fine, average, just not stand out. The room was ok, a bit dated and needed some updating. Its about a 20 min walk from the old town, so more central options are available, but we actually found the walk quite interesting and...More

    Thank travellingkit_12
    Response from SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel HanoiResponded 6 April 2016

    Dear travellingkit_12, Thank for staying with us and taking time to post a review on our hotel Yes we will be embarking on our 2nd phase of our room refurbishment programme from May as part of our upgrading process and is expected to complete in...More

    Reviewed 1 April 2016

    Very welcoming and friendly. Greeted with a refreshing drink, decor soothing, rooms adequate and beds comfortable. Clean. Great breakfast included in room price. We ate one dinner at hotel - tasty & reasonably priced. Street grubby but felt quite safe walking around, although NO traffic...More

    Thank lovemylabs54
    Response from SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel HanoiResponded 6 April 2016

    Dear lovemylabs54, Thank you for your kind comments and great to know that you enjoyed your stay with us and appreciated the good rooms, good service and meals. Hanoi has always been one of the safer cities in Indochina. Thank you for staying with us...More

    • Top amenities
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Price range
    • US$60 - US$114 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #36 Luxury Hotel in Hanoi
    • #50 Family Hotel in Hanoi
    • #58 Business Hotel in Hanoi
    • #64 Romantic Hotel in Hanoi
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 143
    • Reservation Options
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    • Location
    • Vietnam >
    • Hanoi
    • Also Known As
    • Hanoi Sunway Hotel
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    Traveller (244)
    Room & Suite (84)
    Dining (38)
    Hotel & Grounds (205)
    Bathroom (17)
    Business Centre & Event Rooms (8)
    Family and Play Areas (4)
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    Ask a question
    Questions & Answers
    Nick R
    19 September 2017|
    AnswerShow all 12 answers
    Response from Steve H | Reviewed this property |
    Hi Nick, not sure where that information came from but that is simply not true. We had eggs and dairy products every morning throughout the hotels in Vietnam. The food is cooked definitely different except the eggs . FYI... More
    2 December 2016|
    AnswerShow all 6 answers
    Response from Bob R | Reviewed this property |
    Sorry, I'm not sure about this. I think it's best if you e-mail the hotel direct.
    Elissa S
    29 October 2016|
    AnswerShow all 2 answers
    Response from juliejt | Reviewed this property |
    Shampoo, conditioner, bath gel, shower cap, toothbrush and toothpaste and razor. Also a hairdryer.
    Room Tips
    "Great location! Great employees!"
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    "Overall it was a nice experience"
    Read review
    "Book in advance, because the best rooms sold out pretty quickly"
    Read review
    "Hotel location is great, far enough from crowded for quite but close enough to enjoy"
    Read review
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