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Sunway Hotel Hanoi

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#105 of 579 Hotels in Hanoi
Certificate of Excellence
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1 room 2 adults 0 children
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Sunway Hotel Hanoi
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710 Reviews from our TripAdvisor Community

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Showing 585: English reviews
Reviewed 24 October 2015

We did not have any difficulty during our stay in Ha Noi since the staff in this hotel were all accommodating (from meeting sessions down to leisure moments). By the provided map, the hotel is just a walk away from Hoan Kiem Lake/Trang Tien Plaza -- I walked it by myself to visit an old friend. In case you want...

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Helpful?
Thank enelrach0309
SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel Hanoi, responded to this review

Dear enelrach0309, Thank you for taking time to write such a nice review about Sunway Hotel Hanoi. We certainly look forward to welcoming you again, anytime. It is so rewarding to know that you appreciated our excellent services, helpful staff and convenient location. Thank you again for choosing Sunway Hotel Hanoi and we look forward to serving you again soon....

Singapore
Reviewed 21 October 2015

The room are very big and comfortable. The staff are very friendly, always smiling and just so eager to help. Outside it may not look much and it seems located amount old dusty houses. But really it is a very much comfortable hotel inside. Its location is a bit out of the way. About 2-3 km from "old quarters" which...

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1Thank starfire888
SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel Hanoi, responded to this review

Dear starfire888, Thank you for your kind comments and accurate observation of Sunway Hotel Hanoi. It has been indeed a pleasure serving you and we are happy that you enjoyed your stay with us and the comfort and helpful staff. Thank you again for staying with us and we look forward to seeing you again soon.. George Teh General Manager....

Perth, Australia
Reviewed 15 October 2015 via mobile

This is the hotel we stayed at to start our on the go tour of Vietnam. The hotel itself is comfortable and classic looking. It's a bit of a walk away to the old quarter but taxi cheap enough. The staff were very helpful and the food is great. Had many drinks at bar during happy hour which was nice.would...

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1Thank kelstar7
SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel Hanoi, responded to this review

Dear kelstar7, Thank you for taking time to write such a detailed review about Sunway Hotel. We are glad that you enjoyed your stay and your appreciation of our excellent service, helpful staff, great food and Happy Hour drinks promotion at our Lobby Bar is great motivation for all of us to do even better. Glad you like the location...

Gladstone, Australia
Reviewed 12 October 2015

This was our first stop of our tour of Vietnam, and we were very surprised by the class of this hotel. The room was large, clean and very comfortable. Breakfast in the restaurant was excellent, The staff were all very helpful and only too pleased to assist us. The location was close enough to walk to town or just an...

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Thank Tripsdaley
SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel Hanoi, responded to this review

Dear Tripsdaley, Thank you for taking time to write such a nice review about Sunway Hotel Hanoi. We certainly look forward to welcoming you again, anytime. It is so rewarding to know that you appreciated our large, clean and very comfortable room, excellent breakfast, helpful staff and convenient location. Thank you again for choosing Sunway Hotel Hanoi and we look...

Leicester, United Kingdom
Reviewed 11 October 2015 via mobile

Our first hotel whilst on a guided touring holiday. An elegant hotel surrounded by chaos of local life. Hotel is clean, spacious and welcoming..especially the air conditioning after a day sightseeing. Amenities were good, although english spking tv channels very limited. Area is vibrate with local pavement eateries... Just watch the pavements as they are very uneven.

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1Thank Julie D
SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel Hanoi, responded to this review

Dear Julie D, Thank you for taking time to write such a complimentary review about Sunway Hotel Hanoi. We are delighted that you enjoyed everything our team provided for you, from the clean, spacious room with good amenities and the nice air conditioning to cool you down after a hot day. Glad you appreciated the local life style too. Very...

Chichester, United Kingdom
Reviewed 9 October 2015 via mobile

A really lovely hotel very friendly clean. Well worth staying. Have a happy hour between 4 & 8 . Quite a good location a you can walk into town. Good breakfast plenty of choice. the old town. Shops and restaurants near by. the old town good location good

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Helpful?
Thank sue p
SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel Hanoi, responded to this review

Dear sue p, Thank you for taking time to write such a nice review about Sunway Hotel Hanoi. It is so rewarding to know that you appreciated the good location, Happy Hours promotion and good breakfast with plenty of choice. Thank you again for choosing Sunway Hotel Hanoi for your recent trip and we look forward to serving you again...

Lincolnshire, England
Reviewed 7 October 2015

We stayed here twice during our tour of Vietnam; the first time we were given a beautiful room although were somewhat confused by the electrical set-up! The kettle supplied for the complimentary coffee had an Asian plug, but the sockets into which the lamps were plugged were European 3-pin sockets! We eventually found a bank of sockets behind the curtain...

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1Thank diersett
SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel Hanoi, responded to this review

Dear diersett, Thank you for taking time to write such a detailed review about Sunway Hotel. We are glad that you enjoyed your stay and your appreciation of our excellent service, beautiful room with all amenities, wonderful buffet breakfast, Happy Hour service at Lobby Bar and convenient location (near Opera House, the Old Quarter & the Lake) is great motivation...

Todmorden, United Kingdom
Reviewed 7 October 2015

Spent 3 nights here before & after a trip to Halong Bay. Nice place that's near to the Old Quarter & cheap Bia Hoi bars! Good breakfast & the rooms were to a good standard. Cheap taxis for visits. Friendly staff.

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Thank Richard B
SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel Hanoi, responded to this review

Dear Richard B, Thank you for taking time to write such a complimentary review about Sunway Hotel Hanoi. We are delighted that you enjoyed everything our team provided for you, from the good breakfast, good standard room and the convenient location (near to the Old Quarter & cheap Bia Hoi bars) It has been our pleasure serving you and thank...

New York City, New York
Reviewed 5 October 2015

I recently stayed at the Sunway Hotel in Hanoi as part of a Gate 1 Tour. I thought this hotel was great along with their location and excellent staff. The rooms were lovely and the Bar always had a Happy Hour Special which was wonderful after a long day of touring. Special Thanks to Ms. Kelly _Guest Relation Supervisor- Ms....

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1Thank CathryneSundel
SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel Hanoi, responded to this review

Dear CathryneSundel, Thank you for taking time to write such a complimentary review about Sunway Hotel Hanoi and the excellent staff. We are so happy that you enjoyed everything our team provided for you, from the lovely rooms to our Happy Hour promotion in lobby bar. Kelly has has read your review on Tripadvisor and is on cloud 9. This...

Malibu, California
Reviewed 2 October 2015 via mobile

This hotel was our final hotel for three nights on our tour are five different stops in Vietnam. It is a very cute boutique style hotel that is kept very clean and decorated beautifully. The rooms are nice and clean and they have a great breakfast. Just a FYI they do not have a pool. This hotel has the best...

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Thank rshaneel
SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel Hanoi, responded to this review

Dear rshaneel, Thank you for taking time to write such a nice review about Sunway Hotel Hanoi and it is so rewarding to know that you appreciated the beautiful decoration, nice and clean room, great breakfast, excellent staff and great location. Thank you again for choosing Sunway Hotel Hanoi and we look forward to serving you again soon. George Teh...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
The Sunway Hotel Hanoi is an award winning international 4-star hotel, with easy access to Hanoi's commercial and business districts. Located at the quiet end of the French Old Quarter, away from the hustle of the busy city and yet only 28km away from the airport, Sunway Hotel Hanoi is also an excellent choice to explore this beautiful city. Together with our style of small yet meaningful personalized service, you will enjoy a pleasant stay with us every time. You are always more than "just business" to us. ... more   less 

Additional Information about Sunway Hotel Hanoi

Address: 19 Pham Dinh Ho Street, Hai Ba Trung District, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: $85 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunway Hotel Hanoi 4*
Number of rooms: 145
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Hotwire, Asiatravel.com Holdings, Agoda, TripOnline SA and HotelQuickly so you can book your Sunway Hotel Hanoi reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hanoi Sunway Hotel
Hotel Style:
#34 Luxury Hotel in Hanoi
#41 Spa Hotel in Hanoi
#57 Business Hotel in Hanoi
#65 Family Hotel in Hanoi
#65 Romantic Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Sunway Hotel Hanoi staff and other travellers.
11 questions
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Kuala Lumpur, Malaysia
6 months ago
Sedlescombe
6 months ago

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Questions? Get answers from Sunway Hotel Hanoi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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