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De Syloia Hotel

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124 Reviews from our TripAdvisor Community

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Showing 104: English reviews
Paris, France
1 review
Reviewed 6 days ago NEW

The room a big, there is no noise at all, the bed confortable. The rate between price et quality is very interesting. The people at the reception are very helpfull and efficient. The hotel is at 20 minutes walking from the old Hanoï and the night market.

Helpful?
Thank murtinb
Ambler, Pennsylvania
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

First, the hotel is perfectly located. Walking distance to the Opera, the Museum of history, the cathedral St Joseph and the Hoan Kiem lake. The '"36 streets" old town is also very close at foot. The staff is extremely nice and helpful, from the young men in charge of the lobby up to the gm. The room I stayed in,... More 

Helpful?
Thank jean pierre s
MGuede, General Manager at De Syloia Hotel, responded to this review

Dear Mr. Jean-Pierre S., Thank you very much for your nice and positive review and for your choice for the De Syloia Hotel. I cannot agreed more about our location and you perfectly describe it. It's a pleasure to greet our returning guests, we always try our best to grant the requests needed during or prior their stays. My Team... More 

1 review
Reviewed 4 weeks ago

Not knowing what to expect, in Vietnam for the first time/first few days of our trip, the De Syloia hotel was a welcoming and comforting surprise. The staff was attentive, the place was clean, and it was a good value for the area. If I return to Hanoi, and I hope I do, I will try to stay there again.... More 

Helpful?
Thank Nathan S
MGuede, General Manager at De Syloia Hotel, responded to this review

Dear Mr Nathan S, Thank you to chose De Syloia Hotel for your stay in Hanoi. I am very pleased that you enjoyed your stay with us and ALL my team is very proud of their work while reading your excellent comment. We always want give the best service and improvements are our light motive. It will be our pleasure... More 

Bangkok, Thailand
Level Contributor
181 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 8 September 2016

I try and stay there when I am in Hanoi and have never been disappointed. The staff is first rate and very helpful and the hotel has been well maintained over the years. WiFi is good and the location is the best for both tourists and business travelers.

Helpful?
Thank ColonelBangkok
MGuede, General Manager at De Syloia Hotel, responded to this review

Dear Sir, We are very grateful that you chose De syloia Hotel for your stay in the Beautiful Hanoi City. Thank you for best words for our Team and our service; The happiness and the comfort of our guests is our 1st priority. We will be very please to welcome you again and again for your next visits in Hanoi.... More 

Tokyo, Japan
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 26 August 2016

Suitable for persons which likes old buildings. Although the hotel received high-rated reviews, the room is not suitable for those who are allergic to house dust and musty odors Some points on the hotel: (1) Old building, the facility is soaked in incense (2) Carpet were old and dirty (3) Do not expect much from the amenities, better to bring... More 

Helpful?
1 Thank Sherry M
MGuede, General Manager at De Syloia Hotel, responded to this review

Dear Ms Sherry M, I would like to personally thank you for your comments, these always help us to improve and give better services to our Guests. As Boutique Hotel, we keep the style of the French architecture as a heritage; De Syloia Hotel is a charming colonial-style villa located near the Opera House & Old Quarter and is a... More 

Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 June 2016 via mobile

My husband & I stayed here for almost 3 weeks whilst he was on business. The De Syloia is a very comfortable boutique style hotel. We occupied one of the larger rooms with a separate lounge. The staff, from the doormen to the maids were absolutely wonderful. Top service with a wide range of inclusions, including breakfast, minibar and laundry.... More 

Helpful?
Thank HELEN k
MGuede, General Manager at De Syloia Hotel, responded to this review

Dear Ms Helen, Thank you very much for choosing De Syloia Hotel during your busyness trip in Hanoi, I am very glad that you enjoyed your stay with us. We try our best for our guests could feel at home far from home and we will be very pleased to welcome you anytime you will visit the beautifull HaNoi City.... More 

Amsterdam, The Netherlands
1 review
Reviewed 10 June 2016

Perfect hospitality at the De Sylvia hotel in Hanoi, very cooperative and accurate. I've been in many hotels but this was exceptional service. Ideal location close to the center and in a quiet environment.

Review collected in partnership with this hotel

Helpful?
Thank j_beeks
MGuede, General Manager at De Syloia Hotel, responded to this review

Dear Mr. Beeks, Thank you for your choice to stay with us at the De Syloia Hotel and for the time you took to review our Hotel in Trip Advisor. My Team and I are very pleased to read your comment, your satisfaction is our light motive and we look forward to see your again. Sincerely Yours, M. Guede. More 

Madrid, Spain
Level Contributor
58 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 10 May 2016

The De Syloia is a small, well appointed hotel in Hanoi. The furnishings are tasteful and give the feeling of the French influence in Hanoi. Rooms are spacious. Tropical fruit is brought to your room daily - a really lovely and welcome touch. Breakfast has Western and Vietnamese choices and fresh fruit - there is not an extensive range of... More 

Helpful?
Thank Kerry B
MGuede, General Manager at De Syloia Hotel, responded to this review

Dear Mr. Kerry B, I would like to thank you for your choice in De Syloia Hotel and for your nice review. It was our pleasure to welcome you and I am very pleased that you enjoyed your stay with us. We look forward to welcome you again. More 

Trowbridge, England, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
Reviewed 25 April 2016

I have always stayed on the 7th floor, five visits in all to date, totalling around 12 weeks in the hotel. First visit in room 704 was okay, but second time I switched to 703, which was much nicer - same size, but sunnier, less noise from the aircon stacks. A colleague stayed in one of the larger rooms -... More 

Helpful?
Thank Michael_Hay
MGuede, General Manager at De Syloia Hotel, responded to this review

Dear Mr. Michael_Hay, First of all I would like to thank you for your choice of De Syloia Hotel. It's always a pleasure to see our returning guests happy for their stay. I appreciate your comments and my team fixed the noise from the aircon tracks right away. For your convenience, we also improved our breakfast, amenities and facilities in... More 

Dubai, United Arab Emirates
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 April 2016 via mobile

Stayed 2 nights/3 days. Husband working I toured with kids (ages 8 & 13). Hotel is in nice location outside of Old Quarter, walkable to many areas of interest. Very friendly, accommodating staff (particularly Ms. Hang &Ms. Phuy at reception :). Stayed on 3rd floor, did not hear any outside traffic. AC works great, shower pressure fantastic (albeit the shower... More 

Helpful?
1 Thank d2j2flanders

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Concierge
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Babysitting

Additional Information about De Syloia Hotel

Address: 17A Tran Hung Dao | Hoan Kiem District, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: $73 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — De Syloia Hotel 3.5*
Number of rooms: 33
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Also Known As:
De Syloia Hanoi
Hotel De Syloia
Hotel Style:
#46 Business Hotel in Hanoi
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Questions & Answers

Questions? Get answers from De Syloia Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take a room in the hight levels”
 of 5 bubbles murtinb, 28 Nov 2016 | Read review
“you can visit the room prior to confirmation. This is what I did back in 2014”
 of 5 bubbles jeanpierres95, 12 Nov 2016 | Read review
“Our room on the 8th floor had a great view. I would suggest that!”
 of 5 bubbles nathansY1891JB, 2 Nov 2016 | Read review
“The rooms on the 8th floor are directly below the gym. The treadmill can be heard from the rooms below the gym.”
  • Old-Fashioned hair dryer
 of 5 bubbles 203sherrym, 26 Aug 2016 | Read review
“Ask for rooms 402, 502 or 602 - or 702 for an additional $10 or so per night.”
 of 5 bubbles JJEast64, 26 Feb 2016 | Read review
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