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Authentic Hanoi Hotel

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Traveller (94)
Room & Suite (27)
Dining (17)
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Overview
  • Excellent40%
  • Very good47%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
“hoan kiem lake”(16 reviews)
“cold shower”(3 reviews)
“old quarter”(44 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
4 Star Hotel
All hotel details
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Reviews (251)
There are newer reviews for Authentic Hanoi Hotel
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Traveller rating
77
91
18
6
0
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77
91
18
6
0
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All reviewshoan kiem lakecold showerold quarterfloor restaurantsized roomssword lakewalking streetexcellent locationshort walktravel agentcomfortable bedsphotop flooropera housenice hotelfree wifisuperior room
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11 - 15 of 192 reviews
Reviewed 25 March 2018 via mobile

Nice hotel. Not sure what differentiates to a 4star. Was clean. Except was a dead cockroach in the toilet light. No windows. Shower didn't drain very quickly on the 8th floor. Had to have the bathroom fan on all night to stop the cigarette smell...More

Thank Natalie D
Reviewed 8 March 2018 via mobile

We stayed a few different times and enjoyed the comfortable beds and enclosed shower. The breakfast was okay (order fresh eggs or pho from menu). Staff were very helpful with contacting/notifying your companies an holding our luggage.More

Thank AmmaCyndi
Response from AuthenticHanoi, Giám đốc quan hệ khách hàng at Authentic Hanoi HotelResponded 9 March 2018

Dear Amma Cyndi, Thank you so much for your stay with us and taking your time to post review on Tripadvisor Community. We always bring the best service to the customer and do hope to receive their satisfaction and some tips to improve our service...More

Reviewed 13 February 2018 via mobile

Nice hotel. Great for creature comforts. On the more expensive side for Vietnam if you want the big room with the rain shower and tub but great compared to most of the rest of the world. Comfy big beds. Free WiFi. They don’t even gouge...More

Thank Mike G
Response from AuthenticHanoi, Giám đốc quan hệ khách hàng at Authentic Hanoi HotelResponded 9 March 2018

Dear Mike G, Thank you so much for your stay with us and taking your time to post your review on Tripadvisor. Your review is very important to our business and we are delighted that you enjoyed your stay with us and that you were...More

Reviewed 6 February 2018

We stayed here for 4 nights, our room was comfortable and clean. The location was very convenient walking distance to Ho Hoan Kiem lake and shopping. The staff and Alex Hoang were wonderful, very friendly and courteous. They took the time to printed out our...More

2  Thank Kim L
Response from AuthenticHanoi, Giám đốc quan hệ khách hàng at Authentic Hanoi HotelResponded 7 February 2018

Dear KIM L It is great to receive your valuable feedback. Thank you for taking your time to share it with us and other travelers as well. We are extremely happy to hear that you have enjoyed everything from the arrival until departure. We are...More

Reviewed 26 January 2018 via mobile

5 stars - Staff, location & service. 2 stars - Quality of amenities and overall room. The staff was always very accommodating and courteous throughout my 4 days staying at their hotel. The location was very convenient and walking distance to the lake, street food,...More

Thank Yen N
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About
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Airport Transportation
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$41 - US$117 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#62 Business Hotel in Hanoi
#65 Luxury Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$41 - US$117 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#62 Business Hotel in Hanoi
#65 Luxury Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
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Traveller (94)
Room & Suite (27)
Dining (17)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Jo D
6 April 2017|
Answer
Response from AuthenticHanoi | Property representative |
Hi Jo D, We are really appreciate that you're interested in stay at our hotel. For your information, Yes we have a quite room with shower and window on the 3rd and 4th floor from the street. The 1st and 2nd floor are being... More
0
Votes
m0ma66
13 July 2016|
Answer
Response from AuthenticHanoi | Property representative |
Thank you very much. Yes, we got your booking from expedia. We have a family with LAKE VIEW. Also we have a small GYM at the first floor, you can do it for free. If you need any more information, please do not hesitate to... More
0
Votes
Room Tips
"First night on L5. Went to Ha Long Bay overnight then back to the hotel. 2 nights on L4 and no probs at all."
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"The best rooms are at the top, away from the noise of the traffic. But there isn't much traffic noise..."
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"Choose a room with a balcony. It's nice to enjoy the breeze in the evening"
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"Ask for a room on a higher floor with a view"
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