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29/10/2017 30/10/2017
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    Serene Boutique Hotel & Spa

    16-18 Bat Su, Hoan Kiem | Old Quarter, Hanoi 100000, Vietnam
    011 84 243 9234 288
    Hotel website
    Lowest prices for your stay
    1 room, 2 adults, 0 children
    Traveller (56)
    Room & Suite (16)
    Dining (5)
    • Excellent97%
    • Very good2%
    • Average0%
    • Poor0%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Airport Transportation
    Room Service
    Dry Cleaning
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
    Offers from Serene Boutique Hotel & Spa
    Special Offer: FREE AIRPORT PICK UP !
    29 Oct30 Oct
    1 room, 2 adults, 0 children
    • Check booking site for details
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    Write a Review
    Reviews (188)
    Traveller rating
    Traveller type
    Time of year
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    1 - 5 of 137 reviews

    Reviewed yesterday

    My stay at Serene definitely exceeded my expectations. From beginning to end, the staff @ Serene was extremely hospitable and welcoming (thanks Lily!). They let me store my luggage there during travel days (I went to Sapa and Ha Long Bay) when I wasn't even...More

    Thank Chris W
    Reviewed 2 days ago via mobile

    I have stayed in many hotels before and Serene has the most attentive staff encountered! They gave 110% best service during our stay, taking care of every aspects including travel guides, always asking how is our day, chatting and sharing tips, accommodating for our requests,...More

    1  Thank Sheila K
    Reviewed 3 days ago via mobile

    Amazing staff, so friendly! The rooms are a good size and are super clean. Breakfast is good, specially the pho (noodle soup). Location is ok, a bit of a quiet street. It’s safe during the night, plus you can leave the window open for some...More

    Thank Rebekka B
    Reviewed 3 days ago via mobile

    Great hotel, great staff and LILY the best of all!! It's a good hotel,confortable beds,good bathroom, correct breakfast,but the staff make the difference, more over Lily, she is the best,she helped us in everything we need,suggested restaurants,things to see, etc. She made our days in...More

    Thank Cristina M
    Reviewed 3 days ago

    We unfortunately only had a flying visit at this lovely hotel (less than 12 hours!) - and wish we had had longer. On arrival after a long drive from Sapa, we were greeted with refreshing welcome drinks and cold towels and given a very friendly...More

    Thank Greg1717
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    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Breakfast included
    • Hotel Amenities
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Price range
    • US$50 - US$97 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Luxury Hotel in Hanoi
    • #5 Spa Hotel in Hanoi
    • #42 Family Hotel in Hanoi
    • #66 Romantic Hotel in Hanoi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 46
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Agoda, HostelWorld, Expedia, Asiatravel.com Holdings, Booking.com, Orbitz, Travelocity, Cancelon, TripOnline SA and Hotwire so you can book your Serene Boutique Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Vietnam >
    • Hanoi
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    Traveller (56)
    Room & Suite (16)
    Dining (5)
    Hotel & Grounds (57)
    Bathroom (5)
    Calypso Premier Hotel
    126 reviews
    .11 km away
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    .06 km away
    Hanoi Glance Hotel
    565 reviews
    .07 km away
    Hanoi Charming 2 Hotel
    2,462 reviews
    .07 km away
    Nearby Restaurants
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    116 reviews
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    Banh Cuon Gia Truyen
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    .12 km away
    Nearby Attractions
    Halong Top Cruise - Day Tours
    8 reviews
    .17 km away
    Hang Da Market
    40 reviews
    .17 km away
    Apron Up Cooking Class
    379 reviews
    .13 km away
    Vietnam in Focus
    210 reviews
    .14 km away
    Ask a question
    Questions & Answers
    29 August 2017|
    AnswerShow all 4 answers
    Response from Anuria | Reviewed this property |
    The hotel spa was under renovation, however, the hotel recommended me another massage spa, with free taxi pick up from the hotel. I had a hot stone massage which I personally enjoyed. Hope this helps
    13 July 2017|
    AnswerShow all 3 answers
    Response from Jeffrey H | Reviewed this property |
    the hotel does not have swimmingpool since they hotel is quite small
    Room Tips
    "The room is spacious and clean. Not to mention the spacious bathroom too!"
    Read review
    "Family room is good for three with a big bed and a single bed."
    Read review
    "Family room, Serene room"
    Read review
    "We stayed in the rooms with the view out the back and it was cool to see the sunset."
    Read review
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