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26/12/2017 27/12/2017
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    Serene Boutique Hotel & Spa

    16-18 Bat Su, Hoan Kiem | Old Quarter, Hanoi 10000, Vietnam
    011 84 243 9234 288
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    26/12/2017 27/12/2017
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    US$71
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    Traveller (85)
    Room & Suite (18)
    Dining (11)
    Overview
    • Excellent97%
    • Very good2%
    • Average1%
    • Poor0%
    • Terrible0%
    Travellers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Airport Transportation
    Room Service
    Suites
    Concierge
    Dry Cleaning
    Shuttle Bus Service
    Babysitting
    4.0 Star Hotel
    All hotel details
    Offers from Serene Boutique Hotel & Spa
    Special Offer: FREE AIRPORT PICK UP !
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    Rooms
    26 Dec27 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (269)
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    1 - 5 of 197 reviews

    Reviewed yesterday

    You can distinguish between hotels on the basis of their locations or their facilities but this small hotel in the Old Quarter of Hanoi stands out from all the rest because of the quality of its staff. Right from the outset we knew we were...More

    Thank mmmikemoran
    Reviewed yesterday via mobile

    Stayed one night at the end of our trip. Well located in old town. The room was very good, the breakfast excellent but most of all the service was outstanding. We were able to check out at 2pm instead of 12pm and use shower in...More

    Thank Dave K
    Reviewed 2 days ago

    Family with 2 children stayed here in November. Jenny and the team were the most helpful and hospitable in Vietnam. From running out of the front door down the steps to warmly greet us each time we arrived back from a busy day of sight...More

    Thank Jay K
    Reviewed 2 days ago via mobile

    I was given a very warm welcome upon arrival by the staff, who were extremely helpful with a quick check in, answering all my queries patiently and guiding me on what to do and the places to see. They were very professional at the time...More

    Thank ckavii
    Reviewed 5 days ago

    Property is located in the old quarters, so great location to walk around interesting shops and some good food. We stayed in the suite on the 7th floor. The room is adequate but a couple of minuses: musty smell coming out of the bathroom and...More

    2  Thank Victor C
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Breakfast included
    • Hotel Amenities
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Refrigerator in room
    Details
    • Price range
    • US$46 - US$115 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Luxury Hotel in Hanoi
    • #5 Spa Hotel in Hanoi
    • #42 Family Hotel in Hanoi
    • #66 Romantic Hotel in Hanoi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 46
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Agoda, HostelWorld, Hotels.com, Hotwire, Orbitz, Travelocity and Cancelon so you can book your Serene Boutique Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Vietnam >
    • Hanoi
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    Traveller (85)
    Room & Suite (18)
    Dining (11)
    Hotel & Grounds (74)
    Bathroom (9)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Gidons51
    29 August 2017|
    AnswerShow all 5 answers
    Response from Cuong100370 | Property representative |
    Dear our valued customers, We would like to inform you that our SHINING Spa has already officially opened! We have services for your face ,body and foot at all kinds of massage. We hope to wellcome all of you to come and... More
    0
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    Google Translation
    gcarfan1
    13 July 2017|
    AnswerShow all 3 answers
    Response from Jeffrey H | Reviewed this property |
    the hotel does not have swimmingpool since they hotel is quite small
    0
    Votes
    Room Tips
    "higher level floor seemed a little bit quieter, but at night the streets were not very busy."
    Read review
    "It might be possible to get a room not facing the busy street which might be a good idea to reduce noise."
    Read review
    "Rooms at the back of the hotel are quiter, but the front has a nicer view."
    Read review
    "Higher up is better for the view. They have one large room with a huge balcony on 7th floor."
    Read review
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