We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Mai Charming Hotel & Spa

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Mai Charming Hotel & Spa
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

244 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 180: English reviews
Start your review of Mai Charming Hotel & Spa
 Click to rate
Reviewed 2 days ago NEWvia mobile

The place is very accessible to the street and eating area, the rooms are clean and the people are very accommodating. Breakfast is free and its really good for morning appetite. Wish i can go back and spend more time to vietnam.looking forward for this hotel..good job and keep up the good work😍😍😍

 Report
Helpful?
1Thank danelle p
Singapore, Singapore
Reviewed 3 days ago NEW

We were searching for a hotel at 4am due to a bad experience for not being able to get our rtoom even though we have book with expedia. Make a quick check online to see which hotel might be available. Found one on expedia website. We went to the hotel dragging our luggage with only 2 hour of sleep. Went...

 Report
Helpful?
1Thank TheRedBoxSG
Reviewed 6 days ago NEWvia mobile

In the my Vietnam trip for 10 days, I was stayed the last night only. This hotel allowed me to check-in 2 hours earlier. I was able to experience more kindness in breakfast and the room is clean, the shower water is strong. And the location is close from lake, variety restaurants and the traditional market. 하롱베이 관광, 공항까지 택시를...

 Report
Helpful?
2Thank Dojoon
Reviewed 1 week ago via mobile

Only stayed here for one night but I found the staff to be the most helpful of all the places I stayed in Vietnam. The room was nice and clean and I slept so well, with no noise from outside. Good price too :)

 Report
Helpful?
1Thank Abby W
Reviewed 2 weeks ago

out of our 4 month trip across southeast asia this was by far the worst experience we had! first the photos are cleary when the hotel was brand new. the hotel has seen better days and has a slight order to it. Now the main problem we had. The hotel offers travel arrangements as far as Bus, Train, Flight tickets,...

 Report
Helpful?
1Thank Danny U
Reviewed 4 weeks ago

We only stayed one night at Mai Charming, and wish we could have stayed longer. The staff were so helpful and polite and really made sure we were happy. Lovely room, great breakfast and well located! THANK YOU!

 Report
Helpful?
Thank Sarah L
Mai Charming Ho... a, Giám đốc bán hàng at Mai Charming Hotel & Spa, responded to this review

Dear Sarah, How awesome! "Wonderful staff and great location" are the nice things we have passed to our team members. They frankly have a wonderful working day. Your experience sharing on this site would be very helpful as well. These other potential Guests who are looking for a similar service place will short there seeking time. We are self -confident...

Reviewed 4 weeks ago via mobile

Outstanding service ethic from really nice and knowledgeable staff and management. Well informed people who made really good recommendations for activities and restaurants. Room good and well serviced and always clean and always hot water. Definitely recommended and will stay again. Good value and great central location.

 Report
Helpful?
Thank Hipman01
Mai Charming Ho... a, Giám đốc quan hệ khách hàng at Mai Charming Hotel & Spa, responded to this review

Dear Valued Guest, Thank you so much for your wonderful feedback. You made our working with sure better spirit. We learned a lot from our Customer such your brilliant review. You were right, there is much excellent staff in our team. We are trying our best to make you feeling like your home. On the other hand, the Vietnamese food...

Leicester
Reviewed 4 weeks ago via mobile

Lovely, clean, tidy hotel with some amazing staff. The people of Hanoi are so friendly and happy but the staff at this hotel take it a step further. They are always smiling and happy to help with any questions or queries. Would definitely visit again and recommend others to do so

 Report
Helpful?
Thank Stevejg88
Mai Charming Ho... a, Giám đốc quan hệ khách hàng at Mai Charming Hotel & Spa, responded to this review

Dear Valued Guest, Thank you so much for your stay and your wonderful feedback for us. On behalf of the Management and Staff of our hotel, I would like to thank you for your kind comments. We are always here to ensure that we provide our guests the best possible quality of accommodation and services. Thank you for recommending our...

A TripAdvisor Member
Level Contributor
14 reviews
5 hotel reviews
1 helpful vote
Reviewed 4 weeks ago via mobile

It is sufficiently clean and the staff is nice. However, the toons are very bad: depressing neon lamps, no windows, not smelling very well. The price is good though, a nd the position is excellent. Honestly, not being a backpacker anymore, next time I shall look for a bit more comfort.

 Report
Helpful?
Thank A TripAdvisor Member
Reviewed 19 March 2017

All the staff are friendly and helpful. Especially Alex and Daisy Location is very good. Near to the lake, tourist attraction are within walking distance Breakfast is wonderful.the beef noodle is amazing!!!

 Report
Helpful?
Thank Sharon H
Mai Charming Ho... a, Giám đốc bán hàng at Mai Charming Hotel & Spa, responded to this review

Dear Sharon, Thank you so much for your staying and using our service. We are very happy to know that your vacation in Hanoi and Halong bay had done with awesome emotion till now. As your feedback, our hotel is nearby the Hoan Kiem Lake and is located the center of Hanoi Old Quarter. On behalf of the Management and...

137 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (83)
Viewed
Bathroom (6)
Viewed
Dining (7)
Viewed
Hotel & Grounds (10)
Viewed
Room/Suite (13)
Viewed
Family/Play Areas (6)
Viewed
0:48
Videos (1)
Viewed
Other (40)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (54)
Viewed
Hotel & Grounds (23)
Viewed
Room/Suite (21)
Viewed
Business Centre/Function Rooms (3)
Viewed
Dining (2)
Viewed
Bathroom (3)
Viewed
View from Room (1)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Hanoi hotels
0.1 km away
Hanoi Morgans Hotel
Hanoi Morgans Hotel
#53 of 579 in Hanoi
507 reviews
0.7 km away
Hanoi Merci Hotel
Hanoi Merci Hotel
#159 of 579 in Hanoi
83 reviews
0.7 km away
Hanoi Golden Moon Hotel
Hanoi Golden Moon Hotel
#27 of 579 in Hanoi
399 reviews
Show Prices
Show Prices
Show Prices
0.3 km away
Ritz Boutique Hotel
Ritz Boutique Hotel
#39 of 577 in Hanoi
132 reviews
0.7 km away
B&B Hanoi Hotel
B&B Hanoi Hotel
#10 of 577 in Hanoi
623 reviews
0.3 km away
Lotus Boutique Hotel
Lotus Boutique Hotel
#23 of 577 in Hanoi
316 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Spa
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Concierge
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Located in the center of Hanoi Old Quarter, newly renovated Mai Charming Hotel is only few footsteps walking away from the famous centered Hoan Kiem Lake - This super location getting a popular destination for domestics and foreigners who like staying in the town centered hotel with all the dining and entertainments surrounded. Boasting 35 sumptuous rooms and suites each furnished with elegant interiors mixed with locals traditional styles, Mai Charming Hotel & Spa provides our guests with the comforts of home and the sleek services of a five star service in a three star hotel. With the strength of a hotel with spacious rooms, the hotel provides the home away from home for the families with teens or youngers, couples, business men and groups of friends. Room amenities include comfort bedding and linens, flat screen TV's with multi-channel cable TV, coffee/tea facilities, refrigerator, complimentary wireless Internet access in all hotel corners and more. Included in the room tariff is a delicious breakfast where the best breakfast you can have in Vietnam will be found. Whether your travel to Hanoi involves business or pleasure, our friendly staffs can accommodate the most discerning guests. We are pleased to offer accommodations for short and long term stays. Check your email from the comfort of your room, catch up on the day's events with the complimentary Vietnam News, and receive calls in your room with your own phone. Allow our staff to book dinner reservations, pick up theater tickets, and stock your fridge. We are happy to offer suggestions on what you can do and see in and around our neighborhood and our fair city. Whether in town for a day, a weekend or an extended visit, the comfort and quality of our Mai Charming Hotel & spa awaits you. Mai Charming Hotel & Spa ... more   less 

Additional Information about Mai Charming Hotel & Spa

Address: 29 Hang Bong Str, Hoan Kiem District, Hanoi 100000, Vietnam (Formerly Mai Charming Boutique Hotel)
Region: Vietnam > Hanoi
Price Range: $32 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mai Charming Hotel & Spa 3.5*
Number of rooms: 28
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Orbitz, Hotwire, Booking.com, Hotels.com, TripOnline SA, HostelWorld, Asiatravel.com Holdings, Agoda and Priceline so you can book your Mai Charming Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Mai Charming Hotel & Spa staff and other travellers.
2 questions
Ask a question
Narooma, New South Wales, Australia
over a year ago

See all questions (2)

Questions? Get answers from Mai Charming Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“dont use their travel agents”
703dannyu, 12 Apr 2017 | Read review
“Breakfast was not bad.”
alicessg, 3 Jan 2017 | Read review
“The breakfast is really good! (you need to taste everything!)”
Amelie_jeune_adulte, 14 Sep 2016 | Read review
“Choose a room not facing the main busy road”
405halinak, 10 Jul 2016 | Read review
“Massage is good”
CandiceFSK, 29 Mar 2016 | Read review
5 of 5