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First Eden Hotel

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#231 of 573 Hotels in Hanoi
Certificate of Excellence
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65 Reviews from our TripAdvisor Community

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Showing 41: English reviews
Chiang Mai, Thailand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

We had two nights stay at this hotel. The hotel is well located at the north end of the old quarter and most of the city sights are in walking distance. The room I had was good, located in the corner- big with space, clean. The bathrooms have reasonable bathtub with hot water only on the first night. There is... More 

Helpful?
Thank Maximus_CNX
Malaysia
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago via mobile

we have a wonderful trip to Hanoi of 36persons. clean room. with all amenities. buffet breakfast with local fruits. 'Pho' daily. a convenient lift. 1-9floors. but return after Halong Bay. due to 17rooms. per floor 4- 5rooms only. 3rooms are put to 10th floor. 1001, 1002, 1003. we have to carry all our baggages up 1floor from 9 to 10.... More 

Helpful?
Thank ngumuihua
Level Contributor
67 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 4 weeks ago via mobile

Amid the hustle and bustle of Hanoi this hotel is clean, good Wi-Fi, cash machine outside, near lots of local shops and in walking distance from the center of town. One problem is there is only one lift and this is difficult when tour groups are using the hotel.

Helpful?
Thank Birdfuller
Bristol, United Kingdom
Level Contributor
284 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 291 helpful votes
Reviewed 21 August 2016

I had two separate one night stays at this hotel on either side of a visit to Halong Bay. The hotel is well located at the north end of the old quarter and most of the city sights are in walking distance. The first room I had was a good size and fairly clean although I found a used cotton... More 

Helpful?
Thank FearfulFlyer2
1 review
Reviewed 17 August 2016

Perfect for family weekend I took my teenage sons to go for vacation in July. A plus that they had a spacious room( Suite)for us to upgrade. Although I had to pay extra fee but I thought that is reasonable for last minute and cheaper than online websites. I would definitely recommend this hotel for the cleanliness and I like... More 

Helpful?
Thank Lê V
Ho Chi Minh City, Vietnam
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 March 2016

My room was damp, my bed was large and took all the room space. The staff kept disturbing me: first night at 10pm to sign a check-in paper because the receptionist forgot on my arrival and he did not want to be yelled at by his boss. Then he came back on a sunday morning at 7am to deliver a... More 

Helpful?
Thank Limaph
Hanoi, Vietnam
2 reviews
Reviewed 3 March 2016

I went to Hanoi as part of a tour and unfortunately they put us up here. First disappointment was that I had asked for a second key since I was traveling with someone and enjoy the independence of coming and going as I please alone - they said an extra key would cost $10 USD --> For another key! I... More 

Helpful?
Thank Hoan T
Cambridge, United Kingdom
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 8 January 2016

A perfectly adequate hotel, well located in the bustling streets of Hanoi. The room was a bit dark, the shower was adequate, but no complaints, I got what I paid for. Very welcoming and friendly staff.

Helpful?
2 Thank Picto_Leng
FE_Hotel_Manager, Manager at First Eden Hotel, responded to this review

Dear Mr Picto Leng, Thank you also for your positive comments concerning my staff and I am pleased to here that you enjoyed the location of our hotel.I hope that we may at a future date, welcome you back so that we have the opportunity to restore your stay in First Eden Hanoi. Yours sincerely, FE Hotel Manager More 

Bangkok, Thailand
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 15 October 2015

The Hotel is just an ordinary (Common) Hotel in Hannoi, Not Luxury nor Modern, very old style in fact. If you dont think to much, just to crash for a night it's OK. But the room is not Clean from what I have expected, as I have read the previous review before. What we have experienced was some dusty desk,... More 

Helpful?
2 Thank Dechapong S
FE_Hotel_Manager, Manager at First Eden Hotel, responded to this review

Dear Mr Dechapong Sakulchaivanich, Thank you for your recent review of your stay. I am very sorry for your experience. The situation you described regarding the dusty desk and hair dryer is truly regrettable. In fact, we received report only about the eclectric problem in your parent room and we did fix it and sure it is only temporary one.... More 

Ho Chi Minh City, Vietnam
Level Contributor
45 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 20 August 2015

First Eden is okay, but I wouldn't recommend it. They tout themselves as a three-star hotel, but the place is anything but. The rooms are over the top average and devote of any character or charm. Breakfast is included but is barely above the level of disgusting.

Helpful?
3 Thank mtxguy
FE_Hotel_Manager, Manager at First Eden Hotel, responded to this review

Dear MTX GUY, Thank you for posting your feedback. We are sorry to hear, that our hotel is not your favorite. Hotel may not have the character of charm as you like because hotel was designed follow boutique style but enough modern facilities to makes our guest fell satisfied. We aim to bring home way home for all guests with... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
  • Room Service
  • Free Parking
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
First Eden Hotel is located on Hang Bun Street - the street is located in the heart of Hanoi Old Quarter, this ideal location has brought to FIRST EDEN a distinctive individual style and Hanoi. Luxury restaurant on the 1st & 10th floor, enough space for more than 120 guests with dishes from Europe, Asia and especially the signature dish of Hanoi. It takes you only 5 minutes to walk to the Old Quarter of Hanoi and 30 minutes to Noi Bai international airport. Attractions near by ( just in walking distance) : Dong Xuan Market, Old Quarter, Thang Long citadel, West lake, Truc Bach Lake, Tran Quoc pagoda.... ... more   less 

Additional Information about First Eden Hotel

Address: 45B Hang Bun Street | Ba Dinh District, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: $44 - $73 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — First Eden Hotel 3.5*
Number of rooms: 60
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Questions & Answers

Questions? Get answers from First Eden Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room upper floor is better soundproof from street.”
 of 5 bubbles Maximus_CNX, 22 Nov 2016 | Read review
“Request a room with a real window! Eat somewhere else - crap for breakfast.”
 of 5 bubbles ChicChick2007, 3 Mar 2016 | Read review
“Don't expect the Ritz, but everything here is perfectly adequate.”
  • Room, the morning after a good sleep!
 of 5 bubbles Picto_Leng, 8 Jan 2016 | Read review
“Dont chose the hotel from the start”
 of 5 bubbles dechap0ngs, 15 Oct 2015 | Read review
“rooms with street view are nice”
 of 5 bubbles 167hienl, 3 Aug 2015 | Read review
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