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Hoan Kiem Hostel

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Hoan Kiem Hostel
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75 Reviews from our TripAdvisor Community

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Showing 59: English reviews
The Netherlands
Reviewed 27 October 2016

The ensuite room was basic but clean. The bed was actually quite large, which we liked. Internet was good, breakfast is Vietnamese bread with different choices like jam, sausage or egg and coffee, tea or lemon juice. The owner is friendly and willing to help with everything. They can organize tours and tickets too.

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Helpful?
Thank 2LostPenguins
Ireland
Reviewed 6 October 2016

I spent 5 months travelling Asia and this was by far the worst experience. My friend and I needed to book a private room each for 1 month and we were delighted when management said that they had availability and even promised us a small reduction for staying for this extended period. 2 men working at reception confirmed this. After...

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Thank galvinclaire
Essex, United Kingdom
Reviewed 19 May 2016 via mobile

If your looking for a quick stop over this place is ok. It's cheap, very central. We had air con what works fine and the room was fairly big. However the bed covers had old mould stains on them, and the place needs a very good revamp it is falling to bits but in general they clean the rooms. If...

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Thank lobster t
Reviewed 19 May 2016 via mobile

This was definitely the worst hostel experience I have ever had in my life. Booked a private room way in advance because I had a late flight and would be arriving in Hanoi in the early hours of the morning. They claim a 24 hour front desk but when I arrived I had to bang on the door for about...

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Thank tarry_h
Reviewed 7 May 2016 via mobile

This was by far the most horrible experience we had on our entire two month trip to Vietnam. I hope that this review may keep everyone that read it away, and thereby put Hoan Kiem Hostel out of business. They are NOT capable of running a hostel - this much is certain. Our horrid experience started with us calling from...

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Thank Simon W
San Dimas, California
Reviewed 28 February 2016

DO NOT BOOK HERE! Prices may be cheap but not worth it! Book else where for low prices. Rooms are filthy! Bathroom toilet seat broke off immediately. Super moldy. Smells terrible inside rooms. Old , used towels were left in room. Very noisy neighborhood. Owners pretend to give you low prices and haggle for you but they ripped us off....

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1Thank gypsystarchild
Reviewed 10 February 2016 via mobile

We stayed 2 nights with my mum and my uncle in this hostel, it is really well situated in the heart of the old quarter and it is cheap. But the room was quiet dirty and the bathroom unpractical with a broken sink leaking constantly and no hot water. Apart this, the personnel is nice and helpful but facilities really...

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Thank Emilie F
Manila, Philippines
Reviewed 5 February 2016

Horrible hotel! The place is run down and full of bed bugs which gave me marks that lasted for months. The sheets are stained and the shower is barely working. There's so many hostels in the old quarter and it's best to avoid this place. DO NOT EVER BOOK YOUR BUS TICKET WITH THEM! We made a mistake of booking...

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Thank Katrina C
Vancouver, Canada
Reviewed 2 February 2016

I had booked a week here, stayed only one night as I was too tired to look for another place. The room was so dirty, as was the bedding. everything was damp. There are many great places to stay - avoid this one

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Thank Adventureglo61
Cape Town Central, South Africa
Reviewed 12 January 2016

Don't even think to book with this place, because even if you book months in advance, they would not reserve your room! I arrived at this place middle December, after I made a reservation way back during February 2015!!

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Thank JC E

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Our executive location, right in the heart of Hanoi . It is splendidly located on one of the renowned 36 ancient streets, within walking distance to all the main attractions as restaurants, bars, shopping & business centers, sight seeing venues & entertainment. The hotel offers the best convenience to explore the beauty of boutique Hanoi .With 16 spacious luxurious guest rooms, fully renovated w ... more   less 

Additional Information about Hoan Kiem Hostel

Address: 9-11A Hai Tuong Lane , Ta Hien Str ,Hoan Kiem Dist, Hanoi 844, Vietnam
Region: Vietnam > Hanoi
Price Range: $14 - $26 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hoan Kiem Hostel 2*
Number of rooms: 16
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Questions & Answers

Questions? Get answers from Hoan Kiem Hostel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No way to choose a good, book elsewhere”
 of 5 bubbles gypsystarchild, 28 Feb 2016 | Read review
“go somewhere else”
 of 5 bubbles Adventureglo61, 1 Feb 2016 | Read review
“Just avoid hoan kiem hostel for your journey.”
 of 5 bubbles 990melaniev, 29 Dec 2015 | Read review
“Just be a aware of a lot of scammers in this area. it's in the heart of the tourist district maybe.”
 of 5 bubbles josephusb790, 23 Oct 2015 | Read review
“Dont stay here!!”
 of 5 bubbles jennys135, 21 Apr 2015 | Read review
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