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Downtown Hotel

14/05/2017 15/05/2017
1 room 2 adults 0 children
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Downtown Hotel
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47 Reviews from our TripAdvisor Community

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Showing 27: English reviews
Reviewed 7 March 2016

We stayed here after the hostel we wanted to stay at was fully booked. We turned up at around 8am and even though check in wasn't till 2pm, we were allowed in our room at 9.30am. We booked a double room and got upgraded, to a room with a balcony and 3 double beds. It was very clean and had...

3Thank leah1405
Reviewed 7 November 2015

First bonus of Downtown hotel is that it offers a cheap price for a good stay. Everything seems very good to me (especially for the price I have to pay). The room is quite spacious, equipped with all facilities (fridge, air-con, TV, clean bathroom). Although the hotel does not have the lift, the porter is very helpful to help me...

2Thank Salvyy
Reviewed 22 July 2015 via mobile

Relatively cheap hotel but not great. A lot of stairs which i didn't think would be a problem but we weren't offered help when we arrived to carry our bags up. The room was ok, but did feel a bit unclean, and the bath tub badly leaked. Also a smell of smoke for some reason. An ok hotel for the...

4Thank Flo H
Reviewed 14 May 2015 via mobile

The hotel is located in the old quarter and is pretty close to everything and most things are in walking distance. All of the staff we met were friendly and tried to help us as much as they could. We were located on the third floor and as previously mentioned there is no elevator. They did help with the bags...

15Thank aleem10134
Reviewed 14 May 2015

The hotel is fine! The only minor point would be the amount of stairs you have to walk to reach your room. Breakfast is provided and included! The staff is friendly and the in-house travel agency provided us with some good information and trips!

15Thank Phil H
Parkwood, Australia
Reviewed 12 May 2015

The hotel is pretty cheap. The Staff were nice. No lift, so we had to walk up and down the stairs all the time. The stairs smelled of cigarette smoke, which came up the stairwell from downstairs and not much ventilation to get rid of that smell. The room was clean and big. We got a balcony, which was good....

11Thank mkw_16
Reviewed 16 February 2015

We stayed here for 2 nights when we first arrived in vietnam. The hotel itself was fine and the manager and her husband (who runs travel shop next door) were both lovely and helpful. However, I had 3 gold rings stolen from my wash bag during my stay. All other valuables we had locked up or with us, but I...

6Thank Kate R
Tel Aviv, Israel
Reviewed 18 December 2014

Was addressed here by Kangaroo Hotel after we asked them for a room with a harder and better mattress. Double room is $14 and was clean and comfortable. We were in room 303 (top floor) and enjoyed the view from the window. Staff is nice and helpful. Breakfast is included and similar to the one offered by most hotels (though...

18Thank EyalMC
Ogasawara-shoto, Japan
Reviewed 5 August 2014

For a place to crash and escape the heat at a low price - it's just right. Good location. Clean enough. A/C worked well, but dripped a lot of water. Cable TV with 3 movie channels. Didn't try breakfast, so don't know...

28Thank Takoyaki47
Reviewed 1 August 2014 via mobile

Really nice family. Great rooms with ac,wardrobe, fridge and kettle. It was like a little home for us in our gap year. The breakfast included was from a set menu but was all made fresh for you and was good sizes. Would recommend this place to anyone. Thankyou

26Thank Lyndsey G
goldsunhotel, Manager at Downtown Hotel, responded to this review

Dear Mss Lyndsey G Thank you very much for sharing your review on TripAdvisor. We are very happy that you have enjoyed our service and really make your stay a memorable. We are looking forward to welcoming you, your friend next visit HaNoi Yours sincerely

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Management photos: Courtesy of the property manager

All Management Photos (11)
Hotel & Grounds (1)
Room/Suite (7)
Bathroom (1)
Other (2)
14/05/2017 15/05/2017
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  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Room types
  • Suites
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
Official Description (provided by the hotel)
Downtown Hotel Ha Noi Located at No 1-3 Hang Phen Str the centre of city, just beside charming Hoan Kiem Lake.Downtown Hotel is the most ideal place for tourists and business traveler whenever coming to Hanoi. There are many kind of rooms, are equipped with all model In European style and international standard. ,the rooms system are decorated gracefully, included : Air-conditioner, satellite TV, mini bar, high speed internet - wifi, .....make you a pleasant, comfortable staying as in your sweet home. With the ideal location of the biggest capital's finance, cultural centre, next to international banks, super market, Literature temple, Ho Chi Minh mausoleum, Great theatre, Water puppet show theatre.... It takes you only 5 minute on foot to Hoan Kiem Lake, fully satisfied to discover, to go shopping in the Old - Quarter. Our editorial staffs are all professional, enthusiasm and full of hospitality Downtown Hotel is the first choice of the guests to enjoy their staying in HaNoi ... more   less 

Additional Information about Downtown Hotel

Address: No.1-3 Ha_ng Phe_n, Hanoi 10000, Vietnam (Formerly Gold Sun Hotel)
Region: Vietnam > Hanoi
Price Range: $21 - $35 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Downtown Hotel 2*
Number of rooms: 25
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Questions & Answers

Questions? Get answers from Downtown Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room with balcony, 1st or 2nd floor”
  • View from the balcony
  • View from the balcony
  • View from the balcony
Salvyy, 6 Nov 2015 | Read review
“Ask for non-smoking, but be prepared to walk up lots of stairs as they don't have a lift.”
mkw_16, 12 May 2015 | Read review
“high floor more quiet and nice balcony”
joseph178, 30 May 2014 | Read review
“choose the ones with balcony”
316fans, 24 Apr 2014 | Read review
“just 5 minutes to hoa kiem lake”
lisa425, 16 Apr 2014 | Read review
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