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Hanoi Little Town Hotel

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Hanoi Little Town Hotel
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271 Reviews from our TripAdvisor Community

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Showing 216: English reviews
Reviewed 4 January 2017 via mobile

Mina and the staff there were absolutely wonderful and very accommodating. The place was clean and breakfast had quite a few choices. It's the sister hotel from the Golden Art Hotel which is more modern this one is more classic. Some of the staff work at both. I prefer the Golden Art for different reasons but still liked this one...

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Helpful?
Thank Bluebirds72
Annie N, Giám đốc quan hệ khách hàng at Hanoi Little Town Hotel, responded to this review

Dear Bluebirds72, Thank you so much for your review about our hotel. We are very glad to hear that you have enjoyed the stayed in not just only our hotel but also our sister hotel. "All in all we were most impressed with the way the staff were so kind to everyone. Well don Mina and team" is matched with...

Sanur, Indonesia
Reviewed 31 December 2016 via mobile

Very friendly and helpful staff, they remember every guest's name! Nice and very clean rooms, nice breakfast with asian and international options. Good location, close to the lake and most sights. We booked a 2 day tour to the Halong Bay which was very nice as well. Very good value for money. We didn't wanna leave the hotel because were...

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Helpful?
Thank Tina J
Annie N, Giám đốc quan hệ khách hàng at Hanoi Little Town Hotel, responded to this review

Dear Tina, Your friendly review and satisfaction makes us smile and love our job. With the aim of satisfying all our tourists, we chose all the best services and the best prices on tours so please leave your worries behind while enjoying with our tour arrangement. Kate, Anna and all of us were so happy to hear that you didn't...

Reviewed 28 December 2016 via mobile

I want to thank the staff at Hanoi Little Town - Mina for helping with arranging the tour. Annie for welcoming my mom and me. Sam for taking care of our needs and sorting out the troubles we had during the tour. Phuong Dinh was great at keeping us company during breakfast, she had some great insights. My mom and...

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Helpful?
Thank EshaVellu
Annie N, Quản lý bộ phận lễ tân at Hanoi Little Town Hotel, responded to this review

Dear Esha and your mom, It is so glad to read all the lovely sentiment about your experience at our hotel and our staff as well during your holiday. Such a pleasure to know that you was totally satisfied with Mina, Sam, Kate (Phuong Dinh) who arranged all the best services for you on your holiday. Hereby, I would like...

Reviewed 27 December 2016 via mobile

I don't think that I can recommend this place enough! From the initial booking, they made contact to make sure my friend and I both got picked up from the airport, since we were arriving at different times. The rooms were great! We had a nice and quiet room each time we stayed there. The breakfasts were awesome, and I...

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Helpful?
Thank Mark S
Annie N, Giám đốc quan hệ công chúng at Hanoi Little Town Hotel, responded to this review

Dear Mark, Thank you so much for such a fabulous review. "Do yourself a favor and start and/or end your trip here. You won't regret it" which makes us more confident and energetic in our job. We are really happy to hear all your experience about your holiday in Vietnam with Ms. Mina’s help. She is one of the best...

Reviewed 22 December 2016 via mobile

From the very start we had excellent communication from the hotel even before we arrived. Mina set us up with a lovely great value two night cruise to Halong Bay and Monkey Island, Cat Ba. Throughout our stay all the staff were diligent and eager to help. You can rest assured that you are in safe hands with these guys.

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Helpful?
Thank Jammydodger1
Annie N, Giám đốc quan hệ khách hàng at Hanoi Little Town Hotel, responded to this review

Dear Rose family, "You can rest assured that you are in safe hands with these guys” is the biggest gift for Hanoi Little Town Team. It is really nice that your family got a special care from Mina. As you know, she is one of the best members in our team thanks to her knowledge, profession and friendliness. I am...

Bremen, Germany
Reviewed 19 December 2016

The staff was very competent and helpful and organized our whole trip. Our travel desk agent Mina organized every hotel and transportation with a smile on her face and some nice words. Rooms were clean, breakfast OK and the location very central. Very good value for the money.

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Thank toschmidt
Annie N, Giám đốc quan hệ khách hàng at Hanoi Little Town Hotel, responded to this review

Dear Tim and Olivia, Thank you for posting such a lovely comment about your experience with Mina - our excellent staff for tour arrangement who is very knowledgeable, friendly and professional. As a result, almost our tourists greatly appreciate her help and. I promise to pass your kind words to her as soon as possible. Thank you! Hopefully we will...

Reviewed 17 December 2016 via mobile

Had an outstanding time here at the hotel. The room was very well kept and the staff helped me out loads! A staff member Mina checked on my friend multiple times to make sure she was okay when really sick. Highly recommend staying here if traveling to Hanoi :)

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Thank Lucas K
Annie N, Giám đốc quan hệ khách hàng at Hanoi Little Town Hotel, responded to this review

Dear Lucas, You again reconfirm us how beautiful our staff is. They always go out of their way to take a well care for all customers to make sure everyone will get the same special care. Same as Mina, we are very proud of her and her attitude at work too. Again we would like to say thank you very...

Reviewed 14 December 2016

Myself and a friend recently went on a trip travelling around vietnam. due to bad weather in Danang we decided to go to Hanoi early and tried to extend our stay at Hanoi Little Town Hotel. However, due to language barriers they didnt understand my request so we booked an alternative hotel for 3 days at Hanoi Trendy Hotel &...

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Thank sara k
Annie N, Chủ sở hữu at Hanoi Little Town Hotel, responded to this review

Dear Sara Khan, I am writing in response to your negative review on Trip Advisor. Customer feedback is something we strongly encourage and we constantly change the way we do business based on it. We thank the customer that gives constructive criticism as it is this that allows us to constantly improve. That being said, occasionally there are times when...

Poole, England, United Kingdom
Reviewed 8 December 2016 via mobile

We booked this through air bnb due to the great reviews are were not disappointed. Communication once we had booked was excellent and we arranged a Halong Bay overnight cruise and Sapa 2 day 1 night trip through the hotel. This required paying a deposit via PayPal which made me nervous but it was fine. The whole trip was impeccably...

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Helpful?
Thank Susie D
Annie N, Guest Relations Manager at Hanoi Little Town Hotel, responded to this review

Dear Susie and Will, " The whole trip was impeccably organised for us" makes us very excited and more confident about what do we do for all our customers during their holiday. Hereby, Thank you! Thank you very much for your time to give us such a gorgeous review on Trip Advisor. I promise to send your fabulous review to...

Reviewed 6 December 2016

Mina who works at this hotel is a wonderful ambassador for Hanoi and Vietnam. Last year my son dragged me to Vietnam. My attitude was awful but it changed after we met Mina, She was so kind and helpful. She took time out and showed us around and made me feel at ease in a Country that was so foreign...

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Helpful?
Thank Don F
Annie N, General Manager at Hanoi Little Town Hotel, responded to this review

Dear Don, Thank you so much for such a beautiful review to tell everyone about your experience at Hanoi Little Town Hotel. We are extremely happy we have achieved our goal in making your stay memorable by providing our standing service. We are so thankful having Mina and other staff as a hard working team to make sure all customers...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Located centrally in Hanoi Old's quarter, just only a short distance from Hoan Kiem lake, Dong Xuan Market and Night Market. Hanoi Little Town Hotel offers 20 rooms with full of modern and well-equipped furniture which meet all guests' standard for a three stars hotel. Western owned and run so no difficult language barriers, we also offer the best priced, highest standard tours and travels for Vietnam for all budgets. ... more   less 

Additional Information about Hanoi Little Town Hotel

Address: 77 Hang Luoc Str. | Hoan Kiem District, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: $33 - $47 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Little Town Hotel 3*
Number of rooms: 18
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Little Town Hotel staff and other travellers.
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Questions? Get answers from Hanoi Little Town Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the top floor, there is a lift and good views from here”
 of 5 bubbles JoJoJB, 3 Feb 2017 | Read review
“Great location”
 of 5 bubbles , 4 Jan 2017 | Read review
“Rooms with balcony are a bit louder due to the street view. If this is acceptable the private balcony is a very nice option.”
 of 5 bubbles toschmidt, 18 Dec 2016 | Read review
“Ask for room 601 in advance, amazing balcony.”
 of 5 bubbles M8252SJjacka, 4 Nov 2016 | Read review
“6th floor, street side. Street is noisy but it gets quiet after 11PM anyway and the isolation + height make it not an issue at all.”
 of 5 bubbles HansLaan, 3 Nov 2016 | Read review
5 of 5