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The staff were great...very friendly, helpful and knowledgable. The hotel itself is ideally located in the busy Old Quarter but, this particular one (there are 3 Icon 36 hotels in Hanoi) needs a little tlc. Breakfast was included in our room rate but, although relatively...More
Staff were friendly and accommodating. The room was clean and sheets and towels were being changed everyday. Wifi connection was also good. The only problem is that the breakfast was a bit of a let down. Also, the restaurant has an unpleasant smell.
I was extremely happy with the service provided by this hotel and cannot fault it in anyway. Firstly myself and my boyfriend had stayed in a hostel the previous night and were due to go on a trip to Halong Bay at 7am that morning...More
We had originally booked another Icon 36 but where moved on arrival. The staff is friendly enough but the rooms was dirty. Black hairs in the bathroom and red stains on the sheets... The breakfast in the basement was ok, but there was a smell...More
This is the second time that I select this hotel because of its excellent internet connexion, which is rare in Hanoi. I also appreciate its convenient location in a relatively quiet strreet, its large bedroom with clear windows (Deluxe city view) and its good breakfast...More
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Free High Speed Internet ( WiFi )
Shuttle Bus Service
US$30 - US$37 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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