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Icon 36 Hotel & Residence

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1 room 2 adults 0 children
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Icon 36 Hotel & Residence
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231 Reviews from our TripAdvisor Community

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There are newer reviews for Icon 36 Hotel & Residence
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Showing 165: English reviews
Reviewed 12 June 2016 via mobile

We got moved the day before arrival from Art Boutique to Icon 36 Hotel and Residence due to last minute renovations at Art Boutique. In the end we were ok about staying somewhere different. We were welcomed with a lovely welcome juice and an extremely friendly women from the hotel. She was very informative and had great english. However, when...

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Helpful?
Thank Tania W
Kuala Lumpur, Malaysia
Reviewed 18 May 2016

Very clean room and bathroom, well ventilated with flat screen television. Very friendly staff, helpful, even helped to download my web check in boarding pass. Located within the old quarter and within very short distances to all the food outlets. Room rates came with a buffet breakfast which was fairly elaborate. The hotel comes with an efficient lift which served...

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1Thank captekteoh
Memphis, Tennessee
Reviewed 12 May 2016

First time staying in Hanoi and could not have been happier. Excellent and beautiful hotel staff. Reasonably priced and very clean. Very well managed. Salute to top management. Will definitely be back again soon.

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1Thank rickykkb
Reviewed 28 April 2016

We reallt enjoyed our stay in Icon 36 hotel. The room is very cosy and spacious. Our room has window with city view and it is quite . The most impression is friendliness of staff. They are very helful and always smile. Breakfast is average with some vietnamese food options and western choices. The hotel is located in the Old...

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1Thank huyen p
Thua Thien - Hue Province, Vietnam
Reviewed 14 April 2016 via mobile

I really love service here. I had to book hotel at last minute out of expectation. I tried to called many hotels on my way back to Ha Noi while my phone is running out of battery. My bus came 1 hour late but they still kept my reservation with just a phone call, 1 message confirm, no deposit. The...

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1Thank Quynh L
Reviewed 5 April 2016 via mobile

We had originally booked into a cheap hostel, which we realised quickly had awful damp walls and uncaring staff. We immediately checked out and looked for better accomodation nearby. We found this place ha good reviews so walked over. How lucky we were, the staff were incredible and made us feel very welcome from beginning to end. We even stayed...

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2Thank Andyk_1987
Atlanta, Georgia
Reviewed 21 March 2016

CHECKING IN *My friend booked the wrong check in date, so we lost a day and they cancelled the reservation. So we had to pay again to get a room for a night or so. ROOM Cramped. No room for our big bags. I am a fairly tall person so to bump and thump into everything was a nightmare for...

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Thank AlienNoir
Maitland, Australia
Reviewed 15 March 2016 via mobile

Wow in all our travels we were blown away with the service at this hotel. They took care of our phones sim cards and local tours including food tours, arranged local taxis, also recommended good restaurants at reasonable prices they also recovered our friends lost wallet in a cab somewhere in Hanoi all these things at no additional cost. The...

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2Thank Brewster1253
Pattaya, Thailand
Reviewed 3 March 2016

We stayed here at the beginning of November, and it was our first time to Vietnam. The location was central. As soon as you step out the front door you are into the hustle and bustle of Hanoi. The main sights are close by, which suited us. The staff were very helpful, they booked our HaLong Bay tour for us...

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2Thank Jolene R
Manila, Philippines
Reviewed 3 March 2016

The pros: 1) There's free wifi -- it's quite slow but it's a 3-star hotel so we can't complain. 2) The room is big and spacious -- it accommodated all 4 of us without problems in terms of personal space. The beds were also quite large. 3) The choice of breakfast items vary everyday so that's good. 4) The reception...

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Thank passportpleasePH

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Airport Transportation
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
ICON 36 HOTEL & RESIDENCE is located at the heart of Hanoi in Bat Su. On one of the quietest streets in the Hanoi old quarter, a helpful and multilingual staff is on hand to assist you with anything you need. ICON 36 HOTEL & RESIDENCE is a nice blend of modern and traditional architecture with windows looking out onto the street and filling yours eyes with the sights of the Vietnam. ... more   less 

Additional Information about Icon 36 Hotel & Residence

Address: 35 - 37 Bat Su Street, Hoan Kiem, Hanoi 00844, Vietnam
Region: Vietnam > Hanoi
Price Range: $34 - $59 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Icon 36 Hotel & Residence 3*
Number of rooms: 23
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Icon 36 Hotel & Residence staff and other travellers.
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Questions? Get answers from Icon 36 Hotel & Residence staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Deluxe city view”
  • Deluxe city view
 of 5 bubbles Christian075, 19 Mar 2017 | Read review
“Higher the better (quieter). Only one small elevator and steep stairs. Face the street for somewhat of a view.”
 of 5 bubbles TravelingSolo88, 19 Mar 2017 | Read review
“Higher floors (700) are quiet”
 of 5 bubbles backyardbbq, 17 Aug 2016 | Read review
“Try to book rooms at the rear of the floor to avoid noises from the street”
 of 5 bubbles captekteoh, 17 May 2016 | Read review
“Keep a hotel card with you so if you get lost you can find your way back.”
 of 5 bubbles AlienNoir, 20 Mar 2016 | Read review
5 of 5