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Stars Hotel

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178 Reviews from our TripAdvisor Community

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Showing 147: English reviews
Heerlen, Limburg, Netherlands
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW via mobile

Since i had breen 'overtravelling' myself and needed some rest and a good sleep i booked here. My room was at the back of the hotel wich was quiet at night. The staff was wonderful and had a lovely stay there :) Would really recommend if you can spend a little more than a dorm or if you're in need... More 

Helpful?
Thank Kim P
AnnaThu1990, Người quản lý at Stars Hotel, responded to this review

Dear Kim, I am truly grateful for your feedback and thank you very much for sharing your experience at Stars. Also thank you for your compliment that we are a amazing hotel. Your review as an encouragement to us in keeping up our good work. Once again we appreciated your experience at our hotel and we are looking forward to... More 

Belfast, United Kingdom
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

Good location for exploring the main old quarter. Lobby on first impressions quite poor but room ok, comfy bed clean and everything you need. However, air con leaked all through the night, got it fixed and happened again. I would recommend if it weren't for the personal experience I had with the staff. We found the owner was quite pushy... More 

Helpful?
Thank Natasha M
AnnaThu1990, Người quản lý at Stars Hotel, responded to this review

Dear Natasha, Thank you so much for your stay with us and your good feedback about good,clean room and good location I aslo explain something that there is some our mistakes for you to understand us more. When you checked out for your halong bay trip, you said that you want a room cheaper. You are not sure for your... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

Really nice, big room with comfortable bed. Staff was great, they helped us deal with police several times after a smartphone theft. Also great location. We came here twice because we liked it so much!

Helpful?
Thank Lia B
AnnaThu1990, Người quản lý at Stars Hotel, responded to this review

Dear Lia, It was our great pleasure to have you as our guest and I am most delighted that you have thoroughly enjoyed the stay. Thank you for recognising our effort and we certainly look forward to welcoming you back for another memorable hotel experience in the near future. Your sincerely, Stars Hotel Team More 

Saskatoon, Canada
2 reviews
Reviewed 2 weeks ago via mobile

We were well looked after after by Anne and her staff. Always happy and helpful. We had booked 2 days in advance but when we booked a trip to Sapa the next day Anne happily moved our second night stay till after we returned and kept our luggage safe while we were gone. We stayed an extra 2 days additional... More 

Helpful?
Thank rempick
AnnaThu1990, Người quản lý at Stars Hotel, responded to this review

Dear Rempick, Thank you so much for your choosing our hotel for your recent stay in Hanoi. We truly appreciate your positive contribution to our Hotel on the site. These things are really helpful and meaningful with all our hotel staff. It is considered as an encouragement for us to strive our best to improve our service perfectly and bring... More 

1 review
Reviewed 4 weeks ago

Ana is super efficient and a great host. All the staff that work at Stars are super friendly and very helpful,nothing is too much trouble)) The location is fantastic it's close to everything in Hanoi, the rooms although dated are spacious,ac cold and breakfast is very good if basic, but it's included in the price!!! and prepared fresh every time.... More 

Helpful?
Thank Dave S
AnnaThu1990, Người quản lý at Stars Hotel, responded to this review

Dear David, I am truly grateful for your feedback and thank you very much for sharing your experience at Stars. Also thank you for your compliment about our good services, good location and good breakfast, nice staff, big and clean room Your review as an encouragement to us in keeping up our good work Once again we appreciated your experience... More 

Boca Raton, Florida
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 October 2016

Arranged for pick up from the airport which made life simpler in a hectic town like Hanoi. The room was clean and simple. The bathroom had a bathtub and everything was CLEAN. The location was right in the middle of Old Quarter and was a good price. But what was the cherry on top was Anne. One of the girls... More 

Helpful?
Thank srr08c
AnnaThu1990, Người quản lý at Stars Hotel, responded to this review

Dear Miss, It was our great pleasure to have you as our guest and I am most delighted that you have thoroughly enjoyed the stay. Thank for your feedback about good location,good breakfast, nice room, friendly staff and value money Thank you for recognising our effort and we certainly look forward to welcoming you back for another memorable hotel experience... More 

1 review
Reviewed 20 October 2016 via mobile

I stayed there 3 night with Nice room and THE best services for staff and THE breakfast.i volledig Manu rour hete. I really love there and i Will come back .thank you so much for everyone when i go home i Will recomend my griend to stars hostel

Helpful?
Thank Jo T
AnnaThu1990, Người quản lý at Stars Hotel, responded to this review

Dear Jo, I am truly grateful for your feedback and thank you very much for sharing your experience at Stars. Also thank you for your compliment about our good services, good location and good breakfast, nice staff, big and clean room Your review as an encouragement to us in keeping up our good work Once again we appreciated your experience... More 

1 review
Reviewed 13 October 2016 via mobile

Affordable hotel with the best service, clean room and good location. Anne is so special and makes you feel welcome. she helps with every single detail on your amazing holidays in Vietnam. We stayed here for a few days, services was amazing. Each morning you get a nice breakfast. I would definitely come back to Stars Hotel in the near... More 

Helpful?
Thank Natalia R
AnnaThu1990, Người quản lý at Stars Hotel, responded to this review

Dear Natalia, It was our great pleasure to have you as our guest and I am most delighted that you have thoroughly enjoyed the stay. Thank for your feedback about good location,good breakfast, nice room, friendly staff and value money Thank you for recognising our effort and we certainly look forward to welcoming you back for another memorable hotel experience... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 October 2016 via mobile

Arranged pick up from airport which was perfect after long morning of traveling! Driver was there waiting for me with a sign. Booked my sapa and halong bay tour with Anne she is a superstar and gave me her honest suggestions! Everything i did book with her was perfect so even if you dont stay at this hotel come here... More 

Helpful?
Thank Lisa A
AnnaThu1990, Người quản lý at Stars Hotel, responded to this review

Dear Lisa, Thank you so much for your choosing our Stars Hotel for your recent stay in Hanoi. We truly appreciate your positive contribution to our Hotel on the site . Thank for recommending our good room, breakfast, super staff , value money and great quality tour. These things are really helpful and meaningful with all of Stars Hotel staff.... More 

1 review
Reviewed 3 October 2016 via mobile

I stayed here for few days that was very great services. The staff is super kind and helpful and they always help us to have good things in Hanoi. The room is very big and clean with strong Wi-Fi and big TiVi. We will come again.

Helpful?
Thank jashan123
AnnaThu1990, Người quản lý at Stars Hotel, responded to this review

Dear Jashan, I am truly grateful for your feedback and thank you very much for sharing your experience at Stars. Also thank you for your compliment about our good services, good location and, nice staff, big and clean room Your review as an encouragement to us in keeping up our good work Once again we appreciated your experience at our... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Airport Transportation
  • Free Breakfast
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Located in center of the Old Quarter, Stars Hotel offers cosy and comfortable rooms with free Wi-Fi access. It provides a complimentary breakfast daily from 7.30am to 10 am and room service on request. The air-conditioned rooms are bright and feature wooden flooring. They are fitted with a flat-screen TV, a fridge and a safe. Private bathrooms come with a bathtub, hot/cold shower facilities and free toiletries. Hotel Stars operates a 24-hour front desk that can assist with laundry,luggage storage and ticketing services. Car/bicycle rentals and airport transfer can also be arranged at additional charges. Stars Hotel is a 5-minute walk from Dong Xuan Market and night market, a 5-minute walk from Hoan Kiem Lake and a 20-minute walk to Ho Chi Minh mausoleum and Van Mieu Quoc Tu Giam - The Temple of Literature. Noi Bai. It takes 15 minutes to reach the Hanoi Train Station, bus station and Opera House by foot .Noi Bai International Airport is a 40-minute drive away with pick up services Hoan Kiem is a great choice for travelers interested in street food, museums andfriendly people. ... more   less 

Additional Information about Stars Hotel

Address: 26 Bat Su Street, Hoan Kiem District, Hanoi, Vietnam
Region: Vietnam > Hanoi
Price Range: $20 - $34 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Stars Hotel 3*
Number of rooms: 9
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Stars Hotel staff and other travellers.
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Questions? Get answers from Stars Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask Ana anything she will tell you)))”
 of 5 bubbles , 3 Nov 2016 | Read review
“No elevator but quieter floors higher up”
 of 5 bubbles srr08c, 25 Oct 2016 | Read review
“Room 403. It has a small outside courtyard with shrine”
 of 5 bubbles 172deang, 12 Aug 2016 | Read review
“If I were you I would choose a room situated on the street, because there's a beautiful view.”
 of 5 bubbles vobuskevic, 29 Jul 2016 | Read review
“For the view, lets choose the room in front of ! Its nice view ! And for the quiet sleep, you can ask for the room in back !”
  • The nice room we had ! Its worth for the money !
 of 5 bubbles l_utr_n_, 30 Jun 2016 | Read review
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