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Stars Hotel

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178 Reviews from our TripAdvisor Community

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Showing 147: English reviews
Hanoi, Vietnam
Reviewed 30 September 2016 via mobile

We booked a room for one night so we didn't have to look after a long flight for somewhere to stay. Little did we know this would be the base of our month long trip. The receptionist helped to plan what we were doing and where we were going and helped us book wonderful trips to sapa and halong bay....

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Helpful?
Thank e9876
AnnaThu1990, Manager at Stars Hotel, responded to this review

Dear Emma, I am truly grateful for your feedback and thank you very much for sharing your experience at Stars. Also thank you for your compliment about our good services, good location nice staff, big and clean room and great halong bay and sapa tour Your review as an encouragement to us in keeping up our good work Once again...

Reading, United Kingdom
Reviewed 25 September 2016 via mobile

Stars hotel is a decent budget place to stay for a few nights while in Hanoi. It's in the old quarter, and only about a 5-10 min walk from the lake. The staff are very friendly and arranged airport transfer for us at a good price. We got a double room which was a nice big size, a little outdated...

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Helpful?
Thank Rad2202
AnnaThu1990, Người quản lý at Stars Hotel, responded to this review

Dear Rad 2202, I am truly grateful for your feedback and thank you very much for sharing your experience at Stars. Also thank you for your compliment about our good services, good location and good breakfast, nice staff, big and clean room Your review as an encouragement to us in keeping up our good work Once again we appreciated your...

Dordrecht, The Netherlands
Reviewed 8 September 2016 via mobile

We had a lovely stay at the Stars Hotel in Hanoi. Anne is a very warm and friendly host who makes you really feel like home during your stay. The rooms are very spacious and clean and we especially enjoyed our room with a balcony and a bath. Each morning you get a nice breakfast. Very good value for your...

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Helpful?
Thank Mitchell I
AnnaThu1990, Manager at Stars Hotel, responded to this review

Dear Mitchell, Thank you so much for your choosing our Stars Hotel for your recent stay in Hanoi. We truly appreciate your positive contribution to our Hotel on the site . Thank for recommending our good room, breakfast, super staff , value money and great quality tour. These things are really helpful and meaningful with all of Stars Hotel staff....

Brisbane, Australia
Reviewed 13 August 2016

I stayed in Ha Noi for two weeks, in 3 hotels before finally staying in Stars Hotel. It's in a great location, close to everything in central Ha Noi, the staff are very kind and helpful, and the rooms are clean and comfortable, and also happen to be the cheapest around too. Highly recommended :)

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Helpful?
Thank Dean G
AnnaThu1990, Manager at Stars Hotel, responded to this review

Dear Dean, It was our great pleasure to have you as our guest and I am most delighted that you have thoroughly enjoyed the stay. Thank for your feedback about good location,great tour, nice room, friendly staff and value money Thank you for recognising our effort and we certainly look forward to welcoming you back for another memorable hotel experience...

Thoiry, France
Reviewed 8 August 2016

We really appreciate our stay in Hanoï. The hôtel is clean, good breakfast and excellent tips from Ms Ann to visit Hanoï, Sapa, Halong bay and to find good street restaurants in Hanoï! I will recommand.

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Helpful?
Thank xavimorin
AnnaThu1990, Manager at Stars Hotel, responded to this review

Dear Thomas, Thank you so much for your choosing our Stars Hotel for your recent stay in Hanoi. We truly appreciate your positive contribution to our Hotel on the site . Thank for recommending our good room, breakfast, super staff , value money and great quality tour. These things are really helpful and meaningful with all of Stars Hotel staff....

Reviewed 1 August 2016 via mobile

During my staycation in Stars Hotel last July 27 ended on 30 Of July 2016.i felt overwhelmed.The Staff so very friendly, i enjoyed much super.They will assisted in all your concerned realsponded you in rightly mannered. 1 THING I LIKE MOST are They invited me in Hotel Dinner for free . I THANK Maam Anne for Driving me to tour...

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Helpful?
Thank OPENCLOSEOPEN
AnnaThu1990, Manager at Stars Hotel, responded to this review

Dear Sir/Madam, I am truly grateful for your feedback and thank you very much for sharing your experience at Stars. Also thank you for your compliment about our good services, good location and good breakfast, nice staff, big and clean room.We were very happy when we booked a trip for halong bay,city tour, hoa lu-tam coc and you enjoyed it...

Prague, Czech Republic
Reviewed 30 July 2016

So, it was interesting, but not bad. The staff was kind and polite, the room a bit small and not very modern, but quite clean and with great view on the busy street from the balcony. The hotel is in the typical narrow vietnameese house so the rooms really aren't very big and it is quite difficult to pass by...

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1Thank vobuskevic
AnnaThu1990, Manager at Stars Hotel, responded to this review

Dear Sir/Madam, It was our great pleasure to have you as our guest and I am most delighted that you have thoroughly enjoyed the stay. Thank for your feedback about good location,good breakfast, nice room, friendly staff and value money Thank you for recognising our effort and we certainly look forward to welcoming you back for another memorable hotel experience...

Cape Town, South Africa
Reviewed 20 July 2016 via mobile

Expensive. Dishonest. Disgusting. There was ticks in the bed and a rat living in the bath!! Literally living there! Changed their online prices while we were in the room. Then gave us the original price but excluded our breakfast. Overcharged our companion on the airport taxi. Rooms were badly laid out and cramped. Walls had scrape marks. Staff would enter...

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Thank Benjan_W
AnnaThu1990, Manager at Stars Hotel, responded to this review

Dear Mr/Mrs, I think you wrote wrong places Please let us know the day you stayed and the room you had we aslo emailed to Tripadvisor about your review that can from competitive hotel We are waiting your reply Best regards Stars Hotel Team

Reviewed 17 July 2016 via mobile

We were there in a group of 5 ... All the receptionists (especially Ms. Thu) were very kind and helpful... If you'd like a taste of local foods, they would always be there to give good advice... Should anything occur to you during the stay, they'll surely come to the rescue. And they offered very affordable holiday packages to most...

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Helpful?
1Thank Sang V
AnnaThu1990, Manager at Stars Hotel, responded to this review

Dear Sir/Madam, It was our great pleasure to have you as our guest and I am most delighted that you have thoroughly enjoyed the stay. Thank for your feedback about good location,good breakfast, nice room, friendly staff and value money.Besides,we are very happy when you enjoyed your trip in halong bay and hoa lu-tam coc with us Thank you for...

Reviewed 12 July 2016 via mobile

Stayed here 2 times during our stay in Hanoi, mainly because the owners were so welcoming. We'll definitely recommend this place to everyone. It was cheap and well worth what we paid. They even book tours for you where they dont screw you over like every other place.

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Helpful?
Thank David T
AnnaThu1990, Manager at Stars Hotel, responded to this review

Dear David, Thank you so much for your choosing our Stars Hotel for your recent stay in Hanoi. We truly appreciate your positive contribution to our Hotel on the site of Tripadvisor. Thank for recommending our good room,breakfast,super staff , value money and great quality tour.These things are really helpful and meaningful with all of Stars Hotel staff. It is...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Airport Transportation
  • Free Breakfast
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Located in center of the Old Quarter, Stars Hotel offers cosy and comfortable rooms with free Wi-Fi access. It provides a complimentary breakfast daily from 7.30am to 10 am and room service on request. The air-conditioned rooms are bright and feature wooden flooring. They are fitted with a flat-screen TV, a fridge and a safe. Private bathrooms come with a bathtub, hot/cold shower facilities and free toiletries. Hotel Stars operates a 24-hour front desk that can assist with laundry,luggage storage and ticketing services. Car/bicycle rentals and airport transfer can also be arranged at additional charges. Stars Hotel is a 5-minute walk from Dong Xuan Market and night market, a 5-minute walk from Hoan Kiem Lake and a 20-minute walk to Ho Chi Minh mausoleum and Van Mieu Quoc Tu Giam - The Temple of Literature. Noi Bai. It takes 15 minutes to reach the Hanoi Train Station, bus station and Opera House by foot .Noi Bai International Airport is a 40-minute drive away with pick up services Hoan Kiem is a great choice for travelers interested in street food, museums andfriendly people. ... more   less 

Additional Information about Stars Hotel

Address: 26 Bat Su Street, Hoan Kiem District, Hanoi, Vietnam
Region: Vietnam > Hanoi
Price Range: $20 - $36 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Stars Hotel 3*
Number of rooms: 9
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Questions & Answers

Here's what travellers have asked, with answers from Stars Hotel staff and other travellers.
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Questions? Get answers from Stars Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask Ana anything she will tell you)))”
 of 5 bubbles , 3 Nov 2016 | Read review
“No elevator but quieter floors higher up”
 of 5 bubbles srr08c, 25 Oct 2016 | Read review
“Room 403. It has a small outside courtyard with shrine”
 of 5 bubbles 172deang, 12 Aug 2016 | Read review
“If I were you I would choose a room situated on the street, because there's a beautiful view.”
 of 5 bubbles vobuskevic, 29 Jul 2016 | Read review
“For the view, lets choose the room in front of ! Its nice view ! And for the quiet sleep, you can ask for the room in back !”
  • The nice room we had ! Its worth for the money !
 of 5 bubbles l_utr_n_, 30 Jun 2016 | Read review
5 of 5
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