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Stars Hotel

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Traveller (14)
Room & Suite (4)
Dining (1)
Overview
  • Excellent57%
  • Very good21%
  • Average8%
  • Poor5%
  • Terrible9%
Travellers talk about
“'sister' hotel”(2 reviews)
“halong bay”(20 reviews)
“old quarter”(23 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Airport Transportation
Concierge
Pets Allowed
3 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (201)
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85
33
12
11
17
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85
33
12
11
17
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All reviews'sister' hotelhalong bayold quarterroom was cleanair constaff was very friendly and helpfulquiet at nighta lovely staydouble bedbooking toursfree breakfasthoan kiem lakeeach morningnice breakfastlaundry serviceairport transferbalcony
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11 - 15 of 158 reviews
Reviewed 24 April 2017 via mobile

We only stayed for one night as a layover but I wish we could've stayed longer! We had room 201 which had our very own balcony and 1 double bed and 1 twin. Comfy beds, great water pressure and very friendly staff. They helped arrange...More

Thank Lisa C
Response from AnnaThu1990, Manager at Stars HotelResponded 3 July 2017

Dear Lisa, I am truly grateful for your feedback and thank you very much for sharing your experience at Stars. Also thank you for your compliment about our good services, good location and good breakfast, nice staff, big and clean room Your review as an...More

Reviewed 24 April 2017 via mobile

Enjoy my stay .Thank you An and Thanh for show me every good places in Hanoi.they booked some trips with good prices and quality.the location is good to explore Hanoi.the breakfast is good also.the room is clean and comfortableMore

Thank Vivek K
Response from AnnaThu1990, Manager at Stars HotelResponded 3 July 2017

Dear Vivek, Thank you so much for your choosing our Stars Hotel for your recent stay in Hanoi. We truly appreciate your positive contribution to our Hotel on the site . Thank for recommending our good room, breakfast, super staff , value money and great...More

Reviewed 4 April 2017 via mobile

We stayed in one of the cheaper rooms at this hotel. The owner was relatively nice but kept asking us where we were going next and what we were doing all the time - we found this a little bit pushy as she was trying...More

Thank Amelia K
Response from AnnaThu1990, Manager at Stars HotelResponded 3 July 2017

Dear Amelia, Thank you so much for your stay at our hotel and your good feedback to next customers Your comments will be a good effort for us to keep work We will improve better and better Thank you and see you next time Best...More

Reviewed 28 November 2016 via mobile

Since i had breen 'overtravelling' myself and needed some rest and a good sleep i booked here. My room was at the back of the hotel wich was quiet at night. The staff was wonderful and had a lovely stay there :) Would really recommend...More

Thank Kim P
Response from AnnaThu1990, Người quản lý at Stars HotelResponded 30 November 2016

Dear Kim, I am truly grateful for your feedback and thank you very much for sharing your experience at Stars. Also thank you for your compliment that we are a amazing hotel. Your review as an encouragement to us in keeping up our good work....More

Reviewed 26 November 2016 via mobile

Good location for exploring the main old quarter. Lobby on first impressions quite poor but room ok, comfy bed clean and everything you need. However, air con leaked all through the night, got it fixed and happened again. I would recommend if it weren't for...More

Thank Natasha M
Response from AnnaThu1990, Người quản lý at Stars HotelResponded 30 November 2016

Dear Natasha, Thank you so much for your stay with us and your good feedback about good,clean room and good location I aslo explain something that there is some our mistakes for you to understand us more. When you checked out for your halong bay...More

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Best Value Properties in Hanoi, Vietnam
See all 613 hotels in HanoiSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Details
Price range
US$16 - US$30 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$16 - US$30 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (14)
Room & Suite (4)
Dining (1)
Questions & Answers
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MARTIN S
10 August 2014|
AnswerShow all 2 answers
Response from cerussell1 | Reviewed this property |
I stayed in two different rooms whilst there and they were both different sizes. I think there were three or four floors and the first time I stayed in the top back room. This didn't have a balcony and was smaller than the... More
0
Votes
Room Tips
"ask Ana anything she will tell you)))"
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"No elevator but quieter floors higher up"
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"Room 403. It has a small outside courtyard with shrine"
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"If I were you I would choose a room situated on the street, because there's a beautiful view."
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