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Stars Hotel

Booking.comUS$17*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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180 Reviews from our TripAdvisor Community

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Showing 148: English reviews
Munich, Germany
Reviewed 29 August 2015

The stars hotel is a nice, small hotel with friendly staff. The place is as quiet as Hanoi allows, the staff speaks acceptable English. The price includes breakfast to choose. The rooms are alright and clean, although the space to walk between bed and wall can be called "narrow". If you book in advance take the chance to book a...

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Helpful?
3Thank 870martin98
AnnaThu1990, Người quản lý at Stars Hotel, responded to this review

Dear Sir/Madam, Thank you so much for your choosing our hotel for your recent stay in Hanoi. We truly appreciate your positive contribution to our Hotel on the site. These things are really helpful and meaningful with all our hotel staff. It is considered as an encouragement for us to strive our best to improve our service perfectly and bring...

Hanoi, Vietnam
Reviewed 24 August 2015 via mobile

The first impression is warmly welcome.We came back from sapa very early morning around 4.30 am.They made a rest at restaurant for us. We was very tired but they made us comfortable and relaxed.The staff is very super friendly and helpful. The room is very nice with big bath tub and good wifi and AC. We stayed 2 nights and...

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Helpful?
Thank vdthuan7693
AnnaThu1990, Người quản lý at Stars Hotel, responded to this review

Dear Sir/Madam, I am truly grateful for your feedback and thank you very much for sharing your experience at Hanoi Stars Hotel in Tripadvisor.com. Also thank you for your compliment that the room is clean and good, best staff and good services Your review as an encouragement to us in keeping up our good work. Once again we appreciated your...

Reviewed 13 August 2015 via mobile

We booked a room on booking.com and got a conformation email that our room was reserved. When we arrived in the evening (between 10 and 11 pm) after a long busride they told us that the hotel was full but they could bring us to another hotel with the same kind of room. We did not accept this because of...

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Helpful?
3Thank Marthe v
AnnaThu1990, Người quản lý at Stars Hotel, responded to this review

Dear Sir/Madam, First thank you so much for your booking at our hotel we are very sorry about that trouble made you unhappy we want to explain why it happened.In fact,when you booked room at our hotel,there was only 1 available room but unluckily,a couple who stayed at our hotel before,was very sick and could't check out.That why you didn't...

Buchen im Odenwald, Germany
Reviewed 1 August 2015

My friend and I staied at this hotel for two nights. Our room was clean, it has an balcon and the service was great. We booked a tour to SAPA and Halong Bay through the hotel. During the doors it was possible to stay at the hotel, take a shower and sleep in a bed. They even offered free breakfest...

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Helpful?
3Thank Laurin K
AnnaThu1990, Người quản lý at Stars Hotel, responded to this review

Dear Alex and Laurin, It was our great pleasure to have you as our guest and I am most delighted that you have thoroughly enjoyed the stay. Thank you for recognising our effort and we certainly look forward to welcoming you back for another memorable hotel experience in the near future. Your sincerely, Stars Hotel Team

Reviewed 31 July 2015 via mobile

This hotel is really clean, comfortable and friendly. The staff were so helpful especially Anne. A trip to Halong Bay was cancelled due to the weather and quickly booked another trip to Sapa so I didn't miss out. Great value for money

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2Thank Nick B
AnnaThu1990, Người quản lý at Stars Hotel, responded to this review

Dear Nick, Thank you so much for your choosing our hotel for your recent stay in Hanoi. We truly appreciate your positive contribution to our Hotel on the site. These things are really helpful and meaningful with all our hotel staff. It is considered as an encouragement for us to strive our best to improve our service perfectly and bring...

Reviewed 27 July 2015 via mobile

Me and my friend had our first backpacking stop at this hotel. We got a really nice room located on the third floor with a nice balcony. It was generally clean and was cleaned daily. The staff was really friendly I have to say even booked us a taxi to the airport for half the price that we paid. I...

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Helpful?
1Thank Sherrylynn H
AnnaThu1990, Người quản lý at Stars Hotel, responded to this review

Dear Sir/Madam, It was our great pleasure to have you as our guest and I am most delighted that you have thoroughly enjoyed the stay. Thank you for recognising our effort and we certainly look forward to welcoming you back for another memorable hotel experience in the near future. Your sincerely, Stars Hotel Team

Reviewed 27 July 2015 via mobile

We had stayed 3 nights . It was very great time. The location is very easy to go tourist places just take 10-15 minutes. it is near to hoan kiem lake Dong xuan market HochiMinh mausoleum...The room is very clean and comfortable. The hotel changed new sheet, towel, pillow... it looks very new and clean.We feel good about our room....

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Helpful?
2Thank 423hi_nn
AnnaThu1990, Người quản lý at Stars Hotel, responded to this review

Dear Sir/Madam, I am truly grateful for your feedback and thank you very much for sharing your experience at Stars. Also thank you for your compliment that we are a amazing hotel. Your review as an encouragement to us in keeping up our good work. Once again we appreciated your experience at our hotel and we are looking forward to...

Reviewed 25 July 2015 via mobile

Lovely helpful staff in a good location with a nice free breakfast. Bed was comfy and rooms were quite spacious. There is a variety in the quality of the rooms but they're all fine. Showers were weak and sometimes lacked hot water but on the whole it was a lovely place.

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3Thank Ross1410
AnnaThu1990, Người quản lý at Stars Hotel, responded to this review

Dear Sir/Madam, I am truly grateful for your feedback and thank you very much for sharing your experience at Stars. Also thank you for your compliment that we are a amazing hotel. Your review as an encouragement to us in keeping up our good work. Once again we appreciated your experience at our hotel and we are looking forward to...

Heerenveen, The Netherlands
Reviewed 16 July 2015 via mobile

We stayed here for two nights. The room was okay, the beds a bit hard. No window, but there are also rooms with a balcony. The staff was very helpful. We arranged tours to Halong Bay and a nightbus to Hue. They can also arrange cheap traintickets to f.e. Lao Cai. When we returned to the hotel from the nighttrain,...

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Helpful?
3Thank Janny1962
AnnaThu1990, Manager at Stars Hotel, responded to this review

Dear Sir/Madam, Thank you so much for your choosing our hotel for your recent stay in Hanoi. We truly appreciate your positive contribution to our Hotel on the site. These things are really helpful and meaningful with all our hotel staff. It is considered as an encouragement for us to strive our best to improve our service perfectly and bring...

Reviewed 9 July 2015 via mobile

Pickup worked just as planned Even though we arrivied in the middle of the Night and were Not on schedule. Had a wonderful time thanks to very helpful Anne, who successfully supported us in getting back lost luggage. Thank you very much and all the best for the future!

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Helpful?
2Thank Nikachristine
AnnaThu1990, Manager at Stars Hotel, responded to this review

Dear Sir/Madam, Thank you so much for your choosing our hotel for your recent stay in Hanoi. We truly appreciate your positive contribution to our Hotel on the site. These things are really helpful and meaningful with all our hotel staff. It is considered as an encouragement for us to strive our best to improve our service perfectly and bring...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Breakfast included
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Breakfast included
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Located in center of the Old Quarter, Stars Hotel offers cosy and comfortable rooms with free Wi-Fi access. It provides a complimentary breakfast daily from 7.30am to 10 am and room service on request. The air-conditioned rooms are bright and feature wooden flooring. They are fitted with a flat-screen TV, a fridge and a safe. Private bathrooms come with a bathtub, hot/cold shower facilities and free toiletries. Hotel Stars operates a 24-hour front desk that can assist with laundry,luggage storage and ticketing services. Car/bicycle rentals and airport transfer can also be arranged at additional charges. Stars Hotel is a 5-minute walk from Dong Xuan Market and night market, a 5-minute walk from Hoan Kiem Lake and a 20-minute walk to Ho Chi Minh mausoleum and Van Mieu Quoc Tu Giam - The Temple of Literature. Noi Bai. It takes 15 minutes to reach the Hanoi Train Station, bus station and Opera House by foot .Noi Bai International Airport is a 40-minute drive away with pick up services Hoan Kiem is a great choice for travelers interested in street food, museums andfriendly people. ... more   less 

Additional Information about Stars Hotel

Address: 26 Bat Su Street, Hoan Kiem District, Hanoi, Vietnam
Region: Vietnam > Hanoi
Price Range: $24 - $35 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Stars Hotel 3*
Number of rooms: 9
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Stars Hotel staff and other travellers.
1 question
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Questions? Get answers from Stars Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask Ana anything she will tell you)))”
, 3 Nov 2016 | Read review
“No elevator but quieter floors higher up”
srr08c, 25 Oct 2016 | Read review
“Room 403. It has a small outside courtyard with shrine”
172deang, 12 Aug 2016 | Read review
“If I were you I would choose a room situated on the street, because there's a beautiful view.”
vobuskevic, 29 Jul 2016 | Read review
“For the view, lets choose the room in front of ! Its nice view ! And for the quiet sleep, you can ask for the room in back !”
  • The nice room we had ! Its worth for the money !
l_utr_n_, 30 Jun 2016 | Read review
5 of 5
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US$17* /night
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TripAdvisorUS$17
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Prices are for 1 room, 2 adults
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