Golden Sun Suites Hotel

Golden Sun Suites Hotel

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Panorama of the Deluxe Room at the Golden Sun Suites Hotel
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Junior Suite Room
Room & Suite (455)

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About

5.0
#78 of 907 hotels in Hanoi
4.9 of 5 bubbles
Location
4.9 of 5 bubbles
Cleanliness
5.0 of 5 bubbles
Service
4.9 of 5 bubbles
Value
Located only 150 metres from Hoan Kiem Lake, Golden Sun Suites Hotel offers 24-hour front desk service and free private parking on site. The hotel has modern rooms with free Wi-Fi. Tastefully decorated in earth tones, the rooms of Golden Sun Suites Hotel include a flat-screen TV with cable channels, a minibar and a private bathroom. Daily buffet breakfast is included.
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Property amenities
Free High Speed Internet (WiFi)
Free breakfast
Airport transportation
24-hour security
Baggage storage
24-hour check-in
24-hour front desk
Dry cleaning
Wifi
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Special diet menus
Car hire
Taxi service
Concierge
Currency exchange
Non-smoking hotel
Doorperson
Express check-in / check-out
Private check-in / check-out
Laundry service
Ironing service
Room features
Air conditioning
Housekeeping
Safe
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Quiet
Modern
Languages Spoken
English, Vietnamese

Location

35 Hang Quat, Hanoi 10000 Vietnam
Name/address in local language
2,783Reviews30Q+A100Room tips
Traveller rating
  • 2,694
  • 77
  • 5
  • 3
  • 4
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Detailed Reviews
Lisa J wrote a review Mar 2020
4 contributions8 helpful votes
5.0 of 5 bubbles
We stayed here for two nights and couldn't have been happier. When we first arrived to the hotel our bags were taken from the Grab into the hotel and we were greeted by Jeff. We sat down as he was checking us in and to our surprised we were offered a complimentary welcome drink and lotus candy, which was very tasty. The check in was quick and up we went to our room. The room was a decent size and on the bed our towels were put together into a heart shape with orchids tucked into the fold. Once we were settled in we went downstairs to ask what we should do, Justin was great help. He was able to show us where to go for sightseeing, where the best pho restaurant is, coffee shops and the night market. He was very helpful and cheerful. The breakfast that was served at the restaurant was really good, there is the buffet option, which had great western and Vietnamese options as well as a menu where you can order beef pho, omelettes and pancakes. You really can't go wrong booking this hotel. The team is truly amazing and such lovely people, shout out to Justin, Jeff and Sophie.
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Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anne-Marie wrote a review Jan 2020
Wellington, New Zealand27 contributions45 helpful votes
5.0 of 5 bubbles
Tracy and her team at Golden Sun Suites in Hanoi made our recent stay a complete pleasure. Our room was immaculately presented, with little details such as flower arrangements making us feel most welcome when we came “home” each evening. Sophie at reception took time to build rapport and showed a genuine interest in our daily adventures, suggesting ways of optimizing our traveler experience. And the complementary breakfast each morning was a delight!
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Adrian wrote a review Jan 2020
London, United Kingdom3 contributions12 helpful votes
5.0 of 5 bubbles
From reception to the room everything was at superlative. We were greeted with cold juices and fruit platter, the staff was super friendly, the room is modern and super clean, petal roses and towels swans were waiting for us. The breakfast was very good with enough options, they will cook you omelette and pancakes. The value/price is above everything else in Hanoi. Recommend!
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Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Satpreet k wrote a review Jan 2020
43 contributions43 helpful votes
5.0 of 5 bubbles
I stayed at the Golden Suites for four nights during my solo trip to Hanoi. I absolutely loved the location because I wanted to spend a lot of time walking and the hotel was ideal for this. The bed was comfortable and breakfast was good as well, loved the mango juice every day. I made day trips to Halong Bay and Mai Cau which I booked through a local travel agent within walking distance and they do pick an drop services from Old Quarter. I will definitely recommend this hotel.
Thank you for a great experience
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Date of stay: November 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PlymouthPete19 wrote a review Mar 2020
Plymouth, United Kingdom432 contributions122 helpful votes
5.0 of 5 bubbles
This hotel "ticked the box" in every respect. On arrival, after a very friendly welcome and plenty of information about the local area and where to eat etc, we were taken upstairs and offered a choice between two (equally splendid) rooms. I don't remember this happening to me anywhere else in the world!

Our chosen room was superb - spotlessly clean, with a very comfortable large bed, safe, fridge and beautifully finished with nice artwork on the walls. The bathroom was excellent, the shower had good heat and flow and toiletries were provided.

The staff were absolutely wonderful; all so friendly and helpful and more than willing to provide information on Hanoi and sort taxis etc. They also looked after our bags while we spent a night in Ha Long Bay.

Breakfast was really nice with freshly cooked eggs and pancakes, as well as a wide range of buffet options including Asian and western foods. The bread and fruit were particularly nice.

Wifi was good and the location spot on for many of Hanoi's attractions.

In seven weeks travel in SE Asia, this hotel was a stand out. I really hope the hotel and staff can make a come back post-Coronavirus.
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Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Craigdon wrote a review Jul 2020
London, United Kingdom9 contributions15 helpful votes
5.0 of 5 bubbles
This was my first trip to Asia, and on arrival I admit I was overwhelmed. The Golden Sun Suite Hotel was definitely a place where we could rest up and get our bearings.

We booked here for four nights, and then stayed an additional night. The hotel was clean, the staff were amazingly helpful and the breakfasts provided were fresh and good quality. Having a good breakfast set us up for hot days where we didn't eat much until later.

Our room was a good size and very clean - this was my biggest concern, but we couldn't have been happier. The location was great, we were in the centre of the old town but there wasn't really any noise from the streets.

The key thing here was the staff, who were all very friendly and efficient. They booked trips for us and helped with everything. Even when we finished our stay at the hotel and returned from a boat trip they let us rest in the hotel and organised our travel to the airport, even providing us with cool drinks.

We would definitely stay here again. It was the perfect haven for the often chaotic Hanoi scene (that you get used to and love very quickly). Thanks to the staff for a fantastic stay.
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Date of stay: September 2019
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carlos P wrote a review Feb 2020
Minneapolis, Minnesota6 contributions12 helpful votes
5.0 of 5 bubbles
My wife and I styed for one night at Golden Sun Suites. Everything from our start to when we left was great. The staff was attentive at all times, rooms were clean, and breakfast was great. From when we booked, management reached out to ensure we were making the most out of our visit and offered to arrange activities and transportation, as well as to ensure we were not being scammed. The employees that work here really make it a great place where you feel welcome. I strongly recommend staying here if you visit Hanoi.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GoldenSunSuites, Người quản lý at Golden Sun Suites Hotel
Responded 29 Feb 2020
Dear Mr. Calos P, Greeting from Golden Sun Suites Hotel Hanoi. We are so glad to know from your review that you satisfied with our accommodation, in-room amenities, hotel staffs and the services as well as our breakfast. Thank you for the wonderful feedback! It’s a pleasure to know that you enjoyed your recent stay with us and it’s even more rewarding to hear from guests - such as yourself - who constantly come back and recognize our efforts in creating memorable hotel experiences. Please accept our sincere appreciation for taking the time to share your experience with us and we hope to welcome you back soon! Yours sincerely, Justin Nguyen (Mr. ) Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ken wrote a review Jan 2020
1 contribution4 helpful votes
5.0 of 5 bubbles
Highly recommend this hotel in Hanoi Old Quarter area.

Good location in the middle of Hanoi old quarter, room was clean and breakfast was also great.

The best part was excellent hotel staff hospitality. Tracy and her team were really friendly and helpful. It was definitely one of the best hotel stay experience ever for the price point.

Special thanks to Ms. Rosie, she spent a while explaining local restaurants and tourist places on map and helped me with Grab app, definitely made my Hanoi visit much more meaningful.

Hotel offers airport pick up/drop off cheaper than normal taxi.

ハノイ旧市街中心にあるホテルでローケーション抜群、部屋も十分きれいで、朝食も美味しい。
何よりもホテルスタッフが大変親切で観光案内を手助けしてくれるのが素晴らしい。
ハノイ旧市街に泊まるならここがおすすめです。
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Date of stay: January 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aneta K wrote a review Jun 2022
20 contributions13 helpful votes
5.0 of 5 bubbles
We have stayed 2 nights in this hotel and had a best breakfast in all Vietnam. The hotel is in great location, very quick access to all main tourists attractions in the city. We had a Junior Suite and it was spacious, with a good wifi and window from a quiet side. The bed was comfortable and TV, AC working perfect on a separate socket so when we were comming back from the town, the room was chilled. The bathroom needs a slight improvement but they getting there. After Covid it isn't easy to get everything done in one day. Overall, we hade a perfect stay.
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Date of stay: June 2022Trip type: Travelled as a couple
Room Tip: Motorbike rental, airport shuttle, good wifi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RexJoe wrote a review Mar 2023
Portland, Oregon356 contributions16 helpful votes
4.0 of 5 bubbles
Location is great but then this quarter is small so most places you stay at will be walking distance to the old quarter sites and a cheap grab or taxi ride away for other landmarks. Hotel is clean and rooms are nice. No real city view as advertised, maybe the family rooms might have had it but we sure did not have a view from the 5th floor.
Staff is very nice and helpful, they will also book trips if you want to see sights or do day trips. They will add 3% if you use a credit card which is not a problem but be sure to double check the math when they do. Right now hotel rooms come with free breakfast buffet. It is ok, not bad but really not worth getting up early for and we choose to mostly just go out on the town and find food.
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Date of stay: February 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: this is in middle of a big city, all rooms will be loud with outside noise. If sensitive bring...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from Golden Sun
78 contributions1 helpful vote
Dear Ms. Crystal, We are so sorry for the late response. We have 3 hotels name Golden Sun and hotel you booked? Whenever our guests book the room with us, there is always a message from our team reach out to you and pleased to help you to arrange from airport transfer, tour arrangement and so on. Unfortunately Tripadvior not allow us to exchange more detail information regarding your trip and stay here so please feel free to send us a special request on our tripavisor contact/request or send it thru your booking website. Eitherway, we always pleased to serve you ASAP Thank you and we hope you a good day
Answer from TrueBlueRay
Broadstairs, United Kingdom287 contributions214 helpful votes
Can’t see why it’d be a problem, taxi from the airport. You’d better advise the hotel of your early arrival and probably expect to pay for an extra ‘nightf’ or at least a charge of some sort for early access. Might be worth emailing the hotel and see what they are prepared to do.
Answer from Golden Sun
78 contributions1 helpful vote
Thanks for your question. Can you tell me how many people will stay? Our Junior Suite room and Family room at the backside is very quiet. Please contact me vis whatsap for more details at + 84 978502434. Thanks and I hope to hear from you now.
Answer from maddman
Toronto, Canada151 contributions36 helpful votes
Hi, you may email Eric, the friendly sales manager at sales@goldensunhotel for your transfer. He handled my complete arrangements in Hanoi including airport transfers, halong bay overnight cruise and luxury transfers, and hotel stays at a very good price. If you have not booked anything, I would recommend you ask him for a quote. Other local day tours are inexpensive and you should book them at any tour office close to the hotel. Peter
RexJoe wrote a tip Mar 2023
Portland, Oregon356 contributions16 helpful votes
4.0 of 5 bubbles
"this is in middle of a big city, all rooms will be loud with outside noise. If sensitive bring ear plugs"
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RonBurgundy82 wrote a tip Feb 2023
Dublin, Ireland60 contributions67 helpful votes
4.0 of 5 bubbles
"Find a breakfast spot for the am that suits your dietary requirements 🤓"
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MNataro wrote a tip Sept 2022
Pyeongtaek, South Korea419 contributions216 helpful votes
4.0 of 5 bubbles
"Top floor suites were a little dinghy but tolerable"
Read full review
Aneta K wrote a tip Jun 2022
20 contributions13 helpful votes
5.0 of 5 bubbles
"Motorbike rental, airport shuttle, good wifi"
Read full review
Elister Siagian wrote a tip Feb 2020
11 contributions6 helpful votes
5.0 of 5 bubbles
"if you are big family just book connecting room; its very nice"
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PRICE RANGE
S$42 - S$66 (Based on Average Rates for a Standard Room)
LOCATION
VietnamHanoi
NUMBER OF ROOMS
9
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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GOLDEN SUN SUITES HOTEL (S̶$̶5̶5̶) S$42: See 2,040 Reviews, Price Comparison and 1,108 Photos (Hanoi, Vietnam)

Frequently Asked Questions about Golden Sun Suites Hotel
Which popular attractions are close to Golden Sun Suites Hotel?
Nearby attractions include Thang Long Water Puppet (0.4 km), An Handmade - H’Mong Hemp Fabric (0.2 km), and MasterTan (0.3 km).
What are some of the property amenities at Golden Sun Suites Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and airport transportation.
Which room amenities are available at Golden Sun Suites Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Golden Sun Suites Hotel?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
What are some restaurants close to Golden Sun Suites Hotel?
Conveniently located restaurants include Lighthouse Sky Bar & Restaurant, L'essence De Cuisine, and Diamond Sky Bar.
Does Golden Sun Suites Hotel have airport transportation?
Yes, Golden Sun Suites Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Golden Sun Suites Hotel located near the city centre?
Yes, it is 0.09 km away from the centre of Hanoi.
Are any cleaning services offered at Golden Sun Suites Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Golden Sun Suites Hotel?
The staff speaks multiple languages, including English and Vietnamese.
Are there any historical sites close to Golden Sun Suites Hotel?
Many travellers enjoy visiting Temple of Literature & National University (1.6 km), Hoa Lo Prison (0.9 km), and Ho Chi Minh Mausoleum (1.6 km).
Is Golden Sun Suites Hotel accessible?
Yes, it offers reduced mobility rooms and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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