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27/08/2017 28/08/2017
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    The Hanoi Club Hotel & Lake Palais Residences

    76 Yen Phu Street | Tay ho District, Hanoi 10000, Vietnam
    Hotel website
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    Best prices for your stay
    27/08/2017 28/08/2017
    US$85
    US$57
    SAVE US$28
    US$85
    US$62
    Traveller (119)
    Room & Suite (194)
    Pool & Beach (27)
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    Overview
    • Excellent39%
    • Very good42%
    • Average14%
    • Poor2%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Babysitting
    4.0 Star Hotel
    All hotel details
    Offers from The Hanoi Club Hotel & Lake Palais Residences
    Offers & Announcements: reservation@thehanoiclub.
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    Diamond Westlake Suites
    98 reviews
    #115 of 591 hotels in Hanoi
     
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    The Ann Hanoi
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    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (263)
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    1 - 5 of 216 reviews

    Reviewed 4 weeks ago

    Rooms comfortable and clean, overlooking tennis court and lake. Really don't like window into bathroom, !! Late arrival, (after flight from Melbourne) and staff unable to process credit card ??!! I was told it was my credit card issue, needed to leave cash deposit, luckily...More

    Thank amjlf
    Reviewed 21 June 2017

    I was disappointed that as a regular customer that I wasn't upgraded to a lake view room. Jennifer the Manager explained they were very full at this time. I still think that $ for $ this is one of the best value Hotels I have...More

    1  Thank Denis O
    Response from HNCManager, Manager at The Hanoi Club Hotel & Lake Palais ResidencesResponded 23 June 2017

    Dear Mr. Denis, Thank you so much for taking time to review our hotel. your great review is motivation for us to improve our services. We hope to welcome you again soon and wish you a good time. Best Regards, Monica

    Reviewed 9 June 2017

    The rooms are good value and the facilities (gym, pool) and service are excellent. The restaurant is ok continental food but nothing to write home about. Overall, its a really nice choice if one wants to be in West Lake.More

    2  Thank Laura W
    Response from HNCManager, Manager at The Hanoi Club Hotel & Lake Palais ResidencesResponded 23 June 2017

    Dear Ms. Laura, Thank you so much for your review. in the future, in case you need any information about our services or our assistance, please do not hesitate to contact me by fom@thehanoiclub.com. We wish you are always happy, successful and look forward to...More

    Reviewed 6 May 2017

    We stayed here for one night before the trip to Halong Bay. The hotel is closer to the airport than the hotels in the Old Quarters. It is directly on the shore of the West Lake, so it's easy to walk from the hotel around...More

    Thank DDComment
    Response from HNCManager, Manager at The Hanoi Club Hotel & Lake Palais ResidencesResponded 23 June 2017

    Dear DDComment, Thank you so much for taking time to write this wonderful review about us, we are looking forward to welcoming you back soon. If you need any information or our assistance in the future, please do not hesitate to contact us via fom@thehanoiclub.com....More

    Reviewed 4 May 2017 via mobile

    I stayed in their signature room with the large bath for 4 nights of my honeymoon, upon arrival at 4.30pm our room wasn't ready when walking into the room the cleaners were walking out. I was expecting something nice like in there display pictures but...More

    Thank Tiffany S
    Diamond Westlake Suites
    98 reviews
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    The Lapis Hotel
    107 reviews
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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast included
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    Details
    • Price range
    • US$64 - US$97 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Casino Hotel in Hanoi
    • #38 Business Hotel in Hanoi
    • #40 Romantic Hotel in Hanoi
    • #52 Family Hotel in Hanoi
    • #54 Luxury Hotel in Hanoi
    • #71 Spa Hotel in Hanoi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 130
    • Reservation Options
    • TripAdvisor is proud to partner with Ctrip TA, Booking.com, Expedia, Fastbooking, Orbitz, Asiatravel.com Holdings, Agoda, Hotels.com, TripOnline SA, Travelocity, Cancelon, Hotwire, Cheap Tickets and HotelQuickly so you can book your The Hanoi Club Hotel & Lake Palais Residences reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Vietnam >
    • Hanoi
    • Also Known As
    • The Hanoi Club Hotel Hanoi
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    Traveller (119)
    Room & Suite (194)
    Pool & Beach (27)
    Dining (18)
    Hotel & Grounds (95)
    Business Centre & Event Rooms (7)
    Family and Play Areas (6)
    Bathroom (3)
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    Ask a question
    Questions & Answers
    Winnie_X1
    2 November 2016|
    AnswerShow all 2 answers
    Response from HNCManager | Property representative |
    Dear Winnie, Thank you for contacting us. With reference to your inquiry, I would like to inform you that our outdoor swimming pool, Tennis court, Gym, Sauna, Steam, Jacuzzi are complimentary if you are our hotel guest... More
    0
    Votes
    Room Tips
    "Pay the extra for lake view"
    Read review
    "Option to take rooms with lake view"
    Read review
    "None. Even the suites are dirty with stained carpeting."
    Read review
    "professional staff, good food & freshhhh"
    Read review
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