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Somerset Grand Hanoi

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Traveller (297)
Room & Suite (247)
Pool & Beach (41)
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Overview
  • Excellent54%
  • Very good36%
  • Average8%
  • Poor1%
  • Terrible1%
Travellers talk about
“washing machine”(68 reviews)
“tennis courts”(22 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (809)
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All reviewswashing machinebedroom apartmenttennis courtsfull kitchensupermarket downstairssmall supermarketgreat apartmentthe ground floordining tableold quarterliving areafamily stayhoa lo prisonmini martswimming poolquan an ngonlong stay
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101 - 105 of 646 reviews
Reviewed 15 August 2017

the location is in the middle of the main quarters in Ha Noi, the apartment has kitchen and laundry facilities, a supermarket inside the building with many European products, a great swimming pool, bed are very confortable and everything is clean. Breakfast is notable (Vietnamese...More

Review collected in partnership with this hotel
Thank maruzzellaBarcelona
Response from Yen Ping L, General Manager at Somerset Grand HanoiResponded 16 August 2017

Dear maruzzellaBarcelona It is so wonderful to read you had such a wonderful stay at Somerset Grand Hanoi. Thank you so much for your compliment on our location, apartment, facilities and service. Making our residents and guests feeling at home is what we strive to...More

Reviewed 15 August 2017

Friendly staff and clean rooms It was not too far from Hồ Hoàn Kiếm and I could relax with my family. There was restaurant and shopping center mart in hotel, too and was convenient It was good to be able to use the pool sauna...More

Review collected in partnership with this hotel
Thank 519yujinc
Response from Yen Ping L, General Manager at Somerset Grand HanoiResponded 16 August 2017

Dear 518yujinc It is fabulous to read that you had such an enjoyable experience at Somerset Grand Hanoi! Thank you so much for recognizing the service of our associates and I am proud the team has brought our brand alive! We always strive to provide...More

Reviewed 15 August 2017 via mobile

The two bedroom apartment was more than spacious enough for our family of three with a child. The layout is somewhat compartmentalized rather than open. Friendly staff who went out of their way to help with all aspects of our stay and suggested restaurants to...More

Thank jinaekim
Response from Yen Ping L, General Manager at Somerset Grand HanoiResponded 15 August 2017

Dear jinaekin It is fabulous to read that you had such an enjoyable experience at Somerset Grand Hanoi. Thank you so much for your excellent review and compliments on our spacious apartment, amenities, service and strategic location. Among all, thank you for recognizing the service...More

Reviewed 10 August 2017

i stayed at a two bedroom + 2 baths apartment. the master bedroom had an en suite bath which my mom shared with her sister. me and my cousin shared a twin bedroom. the apartment is large enough for 4 people to stay and the...More

Thank Jessie P
Response from Yen Ping L, General Manager at Somerset Grand HanoiResponded 13 August 2017

Dear Jessie P What a wonderful review about your recent stay at Somerset Grand Hanoi! Thank you for your positive review on our spacious and well appointed apartment, facilities, amenities and particularly I am you had family reunion at Somerset Grand Hanoi. We always strive...More

Reviewed 8 August 2017 via mobile

This is our second visit to Hanoi and we stayed at the Somerset both times. We used their car service for our airport pick ups as well because it is so convenient after a 15 hour flight. We chose to stay here while we jet...More

Thank PLazar
Response from Yen Ping L, General Manager at Somerset Grand HanoiResponded 9 August 2017

Dear PLazar It is so wonderful to read you had such a wonderful stay at Somerset Grand Hanoi. I am most thankful you mentioned this is "Home away from home". Making our residents and guests feeling at home is what we strive to achieve at...More

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Best Value Properties in Hanoi, Vietnam
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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Bar/Lounge
Tennis Court
Fitness Centre with Gym / Workout Room
Details
Price range
US$106 - US$144 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Family Hotel in Hanoi
#29 Luxury Hotel in Hanoi
#35 Business Hotel in Hanoi
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$106 - US$144 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Family Hotel in Hanoi
#29 Luxury Hotel in Hanoi
#35 Business Hotel in Hanoi
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (297)
Room & Suite (247)
Pool & Beach (41)
Dining (21)
Amenities (16)
Family and Play Areas (2)
Questions & Answers
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ssurenderkumars
24 March 2018|
AnswerShow all 2 answers
Response from Sou Yee Jessica T | Reviewed this property |
Sorry I didn’t know there is such service, I m sure u can ask google...
0
Votes
ssurenderkumars
24 March 2018|
AnswerShow all 2 answers
Response from tripster_aus | Reviewed this property |
As to early check-in - it will depend on whether they have a room ready and how busy they are. I have stayed a number of times and not infrequently the place is fully booked. If that is the case they will need to wait for a... More
1
Vote
ItsTheVibeItsTheMabo
23 February 2018|
AnswerShow all 3 answers
Response from Sou Yee Jessica T | Reviewed this property |
I see a pool in the Agoda website, pls email the hotel if the pool is still under renovations. I was there in the winter n was raining so I did not use the pool. 😃
0
Votes
Room Tips
"We were on the 4th floor and found that some of the windows were double glazed which cut some of the noise at..."
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"Higher floors have been recently rennovated - lower ones are a bit tired"
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"The area was quiet at night. Suggest you ask about cloths washing machine as this was handy to have in the..."
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"High Floor and rooms at the corner s bigger"
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