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Hanoi L'Heritage Hotel

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257 Reviews from our TripAdvisor Community

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Showing 202: English reviews
A TripAdvisor Member
Reviewed 2 days ago NEW via mobile

We spent two nights at this hotel and must say that we are pleased with our decision. We are a family of three and had requested for triple occupancy room. We were surprised to receive two connected separate rooms which were much more than comfortable. Clean and decent sized rooms with excellent and cooperative staff made it a good experience.... More 

Helpful?
Thank A TripAdvisor Member
London
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 days ago NEW

While on the first glance the room looks spacious there were a few unpleasant surprises. The price was good for a one night stay but the AC unit was exceptionally loud at night which kept me awake. There was also mould on the bed runner which I was not happy with. Fortunately the hotel gave me some money back but... More 

Helpful?
Thank Sophiebb2
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW via mobile

This place was exceptional in its helpfulness to organise our time. Also they managed to look at the passports and noticed our daughters birthday in 2 days, giving her flowers and cake. ( no cost to us). City sight seeing with Antonio, great value and he was really informative and just plain nice and proudly Vietnamese. So nice to get... More 

Helpful?
Thank Lisa S
exuma
Level Contributor
113 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 6 days ago NEW

Well located and excellent staff to help with any requirements..Particularly Annie and Hannah in Reception who dealt with our many questions and provided invaluable help. Room on 5th floor was spacious and Wifi very good.

Helpful?
Thank bahamasbliss
Vancouver, Canada
Level Contributor
40 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 1 week ago NEW

We stayed here for a couple of nights prior to our departure to Ho Chi Minh City. The property met expectations especially because of the nicely updated bathroom, the clean room with good linens, good breakfast with a nice variety on offer, and helpful staff. One of the concierges helped us arrange a day trip to Bai Dinh, which included... More 

Helpful?
Thank mundabella
London
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 weeks ago

We booked one of the suites as a treat for the last two days of our honeymoon. Unfortunately we could not have been more disappointed. Firstly the staff. We stayed in a number of hotels during our travels across Vietnam and were spoilt with such fantastic service. Unfortunately this was the most underwhelming welcome we had. During breakfast a member... More 

Helpful?
Thank TayMcKay
Bergen op Zoom, The Netherlands
Level Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 weeks ago via mobile

We stayed 4 nights. The staff is very friendly and helpful Prior to arrival booked Halong Bay tour for good price with the hotel Rooms were clean, breakfast was ok They arranged excellent food tour for us, helped with arranging train transportation On return of our cruise we could have shower before going on night train

Helpful?
Thank NL_DINKS
Romsey, United Kingdom
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 weeks ago via mobile

The staff were truely exceptional. Nothing was too much trouble. Every time we came back to the hotel we were greeted by delightful, helpful, smiling members of staff. We arranged a number of activities through the hotel that were all very well coordinated. Every detail was planned, making life very easy for us. The hotel is well situated to make... More 

Helpful?
Thank craigden19
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

The Old Quarter is definitely where you would wanna stay if you visit Hanoi and the service in this hotel is impeccable. Rooms really spacious, very modern and beds very comfy. Staff were so attentive and helpful let us leave our bags there even though we had checked out to go visit Halong Bay came back and nothing missing! Breakfast... More 

Helpful?
Thank David D
1 review
Reviewed 4 weeks ago via mobile

The staffs very friendly and helpful, when we checked in, they introduced the location and showed map to us,and helped us bought water puppet tickets. Location at the center convenience to everywhere.

Helpful?
Thank Joanne N

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Laundry Service
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
L'Heritage Hotel belongs to Hanoi Legacy Hotel Group Located on a charming ancient street in Hanoi’s historic Old Quarter, the newly opened HANOI L'HERITAGE Hotel offers a panoramic view of ancient streets with luxurious and stylish design in 55 rooms widely ranging from Superior, Deluxe to Suite. ... more   less 

Additional Information about Hanoi L'Heritage Hotel

Address: 39A Hang Ga, Hoan Kiem, Ha Noi | Hoan Kiem District, Hanoi 0084, Vietnam
Region: Vietnam > Hanoi
Price Range: $56 - $376 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hanoi L'Heritage Hotel 4*
Number of rooms: 55
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Agoda, Orbitz, Travelocity, TripOnline SA, HRS, Booking.com, Priceline and Asiatravel.com Holdings so you can book your Hanoi L'Heritage Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#49 Luxury Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi L'Heritage Hotel staff and other travellers.
1 question
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London, United Kingdom
4 months ago

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Questions? Get answers from Hanoi L'Heritage Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure to ask for a quiet room away from external AC units”
  • Inside the bedroom
 of 5 bubbles Sophiebb2, 3 Dec 2016 | Read review
“Upper floors are quieter”
 of 5 bubbles bahamasbliss, 29 Nov 2016 | Read review
“Book another hotel”
 of 5 bubbles TayMcKay, 19 Nov 2016 | Read review
“Request for high floor. Street is quite noisy”
 of 5 bubbles BharadwajK, 2 Nov 2016 | Read review
“The executive suite was perfect for us with a private balcony to enjoy the views and a spa to relax in.”
 of 5 bubbles MurphyLeee, 31 Oct 2016 | Read review
5 of 5
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