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27/08/2017 28/08/2017
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    InterContinental Hanoi Westlake

    5 Tu Hoa street | Tay Ho District, Hanoi 10000, Vietnam
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    27/08/2017 28/08/2017
    US$178
    US$148
    SAVE US$30
    US$178
    US$156
    Traveller (2149)
    Room & Suite (593)
    Dining (254)
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    Overview
    • Excellent58%
    • Very good31%
    • Average8%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “sunset bar” (235 reviews)
    “main building” (124 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from InterContinental Hanoi Westlake
    Special Offer: Book Direct and Save
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    The Hanoi Club Hotel & Lake Palais Residences
    263 reviews
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    Rooms
    27 Aug28 Aug
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (2,277)
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    1 - 5 of 1,715 reviews

    Reviewed yesterday

    My wife and I stayed for five nights 18-23rd July 2017 in Club Room 412 at the start of our holiday. We used the Club Lounge extensively having à la carte breakfast, afternoon tea and evening happy hour/cocktail hour. Managers Erik Daniels (Director of Rooms)and...More

    1  Thank David F
    Hotel's Favourite
    Reviewed 4 weeks ago

    We enjoyed a short stay at the Intercontinental West Lake. It was a lovely place to escape the noise and rush of the old town and colonial district. Build out over the lake, this hotel's design is quite unique. We were fortunate enough to be...More

    2  Thank Kapowa
    Response from G_HotelManager_ICH, Manager at InterContinental Hanoi WestlakeResponded 4 weeks ago

    Dear Kapowa, It was a great pleasure to welcoming you at InterContinental Hanoi Westlake. Thank you for your kind feedback and your special mention of our services and Club InterContinental team. We are happy that you enjoy the hotel’s unique over the lake design which...More

    Reviewed 3 days ago

    We stayed here on the water with a large room for 3 of us. The view was amazing and the staff were very friendly and looked after all our needs. The pool was very nice and had bar service and food. We swam for most...More

    Thank Paul B
    Response from G_HotelManager_ICH, Manager at InterContinental Hanoi WestlakeResponded 2 days ago

    Dear Paul B, Thank you for such great comments about our hotel. It is delight to know that our team has impressed you with our service quality and their genuine, caring attitude. At InterContinental Hanoi Westlake we always put our guests’ satisfaction at the center...More

    Reviewed 5 days ago

    Fantastic - very welcoming, excellent room (Lotus suite) first class service. Club Intercontinental lounge is really first rate - great afternoon tea, evening light supper and drinks. good location for access to Old Quarter but also local cafes and restaurants.More

    Thank BigglesandBadger
    Response from G_HotelManager_ICH, Manager at InterContinental Hanoi WestlakeResponded 4 days ago

    Dear BigglesandBadger, Thank you for sharing your stay experience at InterContinental Hanoi Westlake. With unique location, our hotel provides guests with panoramic view of the West Lake as well as peaceful environment. Our Club InterContinental is always highly recommended to our guest where you can...More

    Reviewed 5 days ago via mobile

    I stayed here for two nights and it was such a nice stay. The rooms are very nice and clean, the service is outstanding especially around the pool. The pool area is very nice, does get a bit crowded early but quietened down after lunch....More

    Thank bree20
    Response from G_HotelManager_ICH, Manager at InterContinental Hanoi WestlakeResponded 4 days ago

    Dear Bree20, Thank you for sharing your comments about your stay at InterContinental Hanoi Westlake. Our hotel has a unique location which is on the surface of the West Lake. Here you can enjoy the peaceful and quiet air. It is great that you like...More

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    The Hanoi Club Hotel & Lake Palais Residences
    263 reviews
    #199 of 591 hotels in Hanoi
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Airport Transportation
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$128 - US$266 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #13 Luxury Hotel in Hanoi
    • #13 Business Hotel in Hanoi
    • #27 Family Hotel in Hanoi
    • #36 Romantic Hotel in Hanoi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 318
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Ctrip TA, Expedia, Booking.com, IHG, Orbitz, Hotels.com, TripOnline SA, Cancelon, Travelocity, Hotwire, Agoda, HotelQuickly and getaroom.com so you can book your InterContinental Hanoi Westlake reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Vietnam >
    • Hanoi
    • Also Known As
    • Intercontinental Hanoi Westlake Hotel Hanoi
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    Traveller (2149)
    Room & Suite (593)
    Dining (254)
    Pool & Beach (85)
    Hotel & Grounds (1436)
    Bathroom (83)
    Family and Play Areas (23)
    Business Centre & Event Rooms (15)
    Nearby
    Pan Pacific Hanoi
    1,770 reviews
    1.26 km away
     
    Fraser Suites Hanoi
    82 reviews
    .78 km away
     
    The Hanoi Club Hotel & Lake Palais Residences
    263 reviews
    .92 km away
     
    Sheraton Hanoi Hotel
    1,431 reviews
    .22 km away
     
    Nearby Restaurants
    The Sidewalk Beer & Grill
    91 reviews
    .34 km away
    Dieu's Cuisine
    151 reviews
    .39 km away
    Kobala Bar Restaurant Rooftop
    46 reviews
    .35 km away
    The Vin Steak
    96 reviews
    .36 km away
    Nearby Attractions
    Yakushi Center
    112 reviews
    .40 km away
    Hoa Fashion
    56 reviews
    .35 km away
    Vietlesson Coffee House
    50 reviews
    .42 km away
    Ms Dzung's Massage
    25 reviews
    .50 km away
    Ask a question
    Questions & Answers
    Muraoka
    17 April 2017|
    AnswerShow all 6 answers
    Response from G_HotelManager_ICH | Property representative |
    Dear Muraoka, Greetings from InterContinental Hanoi Westlake. Please be informed that the taxi from airport to our hotel cost approximately VND450,000 ~ US$20,00 per way as it run by meter. Also, you could book hotel's... More
    0
    Votes
    foonsquid
    30 March 2017|
    AnswerShow all 4 answers
    Response from G_Manager-ICH | Property representative |
    Dear foonsquid, Greetings from Intercontinental Hanoi Westlake! We would like to inform you that shuttle bus to Old Quarter is not available at our hotel. However, the taxi just cost around VND100,000 ~ US$5.00 to the old... More
    0
    Votes
    Aleli B
    10 March 2017|
    AnswerShow all 3 answers
    Response from G_Manager-ICH | Property representative |
    Hello Twin rooms will have two single beds Thanks Adam
    0
    Votes
    Room Tips
    "Choose a club room, the additional cost is minimal compared to the benefits"
    Read review
    "Lotus suite is fantastic"
    Read review
    "Lake pavilions are secluded and quiet"
    Read review
    "book at least 3 nights and they sometimes offer an upgrade"
    Read review
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