We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

InterContinental Hanoi Westlake

Show Prices
#67 of 573 Hotels in Hanoi
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
InterContinental Hanoi Westlake
InterContinental Hanoi Westlake
Panoramas (12)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,049 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,542: English reviews
A TripAdvisor Member
2 reviews
Reviewed yesterday NEWvia mobile

One of the best hotels I have been in, staff are lovely (please talk to the Eric or the cheif consierge) and they will guide you around the area. Also sit in the sunset bar and enjoy a cocktail. Very close to all the areas of interest, and comfortable rooms

 Report
Helpful?
Thank A TripAdvisor Member
Singapore, Singapore
Reviewed 3 days ago NEW

We combined a business trip with a leisure weekend at the Inteconti Westlake and were impressed. The hotel was easy to reach from the airport, provide easy access of about 20 minutes to the Old Quarter and had a great location with pavilion built directly into the lake, but what made our stay most memorable was the amazing stuff. Booking...

 Report
Helpful?
Thank guidoborn
New York City, New York
Reviewed 5 days ago NEWvia mobile

This hotel is not only nicely located, the staff is super friendly and helpful and the rooms are spacious. I would recommend to take the access to the club lounge since this is the perfect t get away from the hectic city and have a nice wine and tasty bites.

 Report
Helpful?
Thank Dutchess2013
G_Manager-ICH, Manager at InterContinental Hanoi Westlake, responded to this review

Dear Dutchess2013, Thank you for sharing your stay experience. I am very happy that you enjoyed your stay at InterContinental Hanoi Westlake. With unique location, our hotel provides guests with panoramic view of the West Lake as well as peaceful environment. Our Club InterContinental is always highly recommended to our guest where you can enjoy your breakfast, afternoon tea, and...

Naples, Florida
Reviewed 1 week ago

We stayed an unfortunate two nights and wished we could have extended our stay. The hotel was impeccable, clean, friendly and comfortable in true Intercontinental fashion. The surroundings around West Lake were amazingly beautiful. We were immediately upgraded due to Spire status which was nice. Room was a corner suite overlooking the lake with a large separate living room and...

 Report
Helpful?
Thank jmoonesq
G_Manager-ICH, Manager at InterContinental Hanoi Westlake, responded to this review

Dear jmoonesq, Thank you for sharing your comments about your stay at InterContinental Hanoi Westlake. Our hotel has a unique location which is on the surface of the West Lake. Here you can enjoy the peaceful and quiet air. It is great that you like our our room and that the team looked after you. Regarding the room service, your...

Wollongong, Australia
Reviewed 1 week ago

This is a very flash 5 star ? hotel. Rooms are spacious. The one we had on level 5 was very well maintained and clean and had a great view over the lake. The bathroom was huge with an excellent shower. The WiFi was free but a little on the slow side. Breakfasts were buffet style and excellent. Staff were...

 Report
Helpful?
Thank Dodger52
G_Manager-ICH, Manager at InterContinental Hanoi Westlake, responded to this review

Dear Dodger52, Thank you for choosing InterContinental Hanoi Westlake. It is great to hear that you enjoyed the wonderful view of Westlake thanks to our unique location, as well as the sumptuous breakfast and our genuinely caring team. I am looking forward to welcoming you back in the near future. Kind regards, Trang Nguyen PA to General Manager

Seattle, Washington
Reviewed 1 week ago

We stayed at the Intercontinental back in April 2016. We genuinely enjoyed our stay at this lovely hotel. The layout of the property and its surroundings (right on the lake) are breathtaking. The rooms are modern yet recall a local charm, and the amenities (gym, restaurants) are superb. Every morning we were treated to local fisherman on their boats catching...

 Report
Helpful?
Thank Chi H
G_Manager-ICH, Manager at InterContinental Hanoi Westlake, responded to this review

Dear Chi H, Thank you for your comment from your recent stay with us. I am very glad to know you had a great experience during your stay at InterContinental Hanoi Westlake. We hope to have opportunities to serving again soon. Kind regards, Trang Nguyen PA to General Manager

Gurgaon
Reviewed 1 week ago

Intercon Westlake Hanoi is a lovely oasis in the midst of a noisy city. Its actually on the bank of a lake (Though not all rooms are overlooking the lake). There are lovely views of the lake from the bar and they have nice sitting areas on the bank of the lake. The room is standard intercontinental quality and has...

 Report
Helpful?
Thank kedarvashi
G_Manager-ICH, Manager at InterContinental Hanoi Westlake, responded to this review

Dear kedarvashi, I am very glad to know that InterContinental Hanoi Westlake made an enjoyable and memorable part of your experience in Hanoi. Thank you very much for your comment and I am very much looking forward to welcoming you back. Kind regards, Trang Nguyen PA to General Manager

Zurich, Switzerland
Reviewed 1 week ago

Stayed in this hotel for one week on vacation. Our visit was most welcoming and the service was consistently excellent. The breakfast buffet was outstanding with a wide variety of dishes to choose from, Vietnamese; European; Japanese; Korean. Was simply a wonder way to start the day! Our suite was fabulous with a beautiful view of West Lake. Service was...

 Report
Helpful?
Thank Monique M
G_Manager-ICH, Manager at InterContinental Hanoi Westlake, responded to this review

Dear Monique M, Thank you for sharing your comments about your stay at InterContinental Hanoi Westlake. Our hotel has a unique location which is on the surface of the West Lake. Here you can enjoy the peaceful and quiet air. It is great that you like our breakfast and our service. We hope to welcome you back soon. Kind regards,...

Reviewed 1 week ago

Our room was spacious and clean with lots of natural light from windows on two walls. Our room was located in one of the pavilions built overtop the lake. The balcony was also spacious, and was a very peaceful place in the morning, sitting in very comfy chairs gazing over the water. Service was excellent. All staff, even the gardeners,...

 Report
Helpful?
Thank Bekasoo
G_Manager-ICH, Manager at InterContinental Hanoi Westlake, responded to this review

Dear Bekasoo, Thank you for your comment from your recent stay with us. I am very glad to know you had a great experience during your stay at InterContinental Hanoi Westlake. We hope to have opportunities to serving again soon. Kind regards, Trang Nguyen PA to General Manager

Hong Kong, China
Reviewed 1 week ago via mobile

We had a wonderful time here. The staff gave us an exceptional welcome and remained lovely throughout. The car arranged to collect us was great with lots of attention. Our room, a suite was lovely and very very spacious. It was quiet and relaxing. We ate in the hotel and enjoyed it. Breakfast was great and we enjoyed the club...

 Report
Helpful?
Thank Messenger Marshall
G_Manager-ICH, Manager at InterContinental Hanoi Westlake, responded to this review

Dear Marshall, Thank you for recommending InterContinental Hanoi Westlake. Your comments really encourage me and my team. I am very proud that my team has made memorable for you by our excellent and personalized service. I look forward to welcoming you back in the near future. Kind regards, Trang Nguyen PA to General Manager

2,224 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1888)
Viewed
Hotel & Grounds (433)
Viewed
Room/Suite (254)
Viewed
View from Room (148)
Viewed
Dining (149)
Viewed
Pool/Beach Area (57)
Viewed
Bathroom (79)
Viewed
Family/Play Areas (23)
Viewed
Business Centre/Function Rooms (9)
Viewed
Other (736)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (262)
Viewed
Amenities (52)
Viewed
Pool (16)
Viewed
Dining (47)
Viewed
The Hotel (30)
Viewed
Three Bedroom Residence (117)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (74)
Viewed
Dining (18)
Viewed
Hotel & Grounds (14)
Viewed
View from Room (1)
Viewed
Room/Suite (21)
Viewed
Bathroom (1)
Viewed
Business Centre/Function Rooms (4)
Viewed
Pool/Beach Area (3)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Hanoi hotels
4.4 km away
Sofitel Legend Metropole Hanoi
7.5 km away
JW Marriott Hotel Hanoi
3.4 km away
Lotte Hotel Hanoi
Lotte Hotel Hanoi
#41 of 573 in Hanoi
436 reviews
Show Prices
Show Prices
Show Prices
1.2 km away
Pan Pacific Hanoi
Pan Pacific Hanoi
#80 of 573 in Hanoi
1,536 reviews
3.9 km away
Apricot Hotel
Apricot Hotel
#63 of 573 in Hanoi
530 reviews
4.5 km away
Hotel de l'Opera Hanoi - MGallery Collection
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
The new InterContinental Westlake Hanoi overlooks the 800-year-old Golden Lotus Pagoda on Hanoi's largest lake. It is the only hotel in Vietnam to be featured on Condé Nast Traveler s 2008 Hot List, garnering the honour for a sublime waterfront locale. The historic city centre is within a 10-minute ride, as is a wide range of shopping and cultural venues. The hotel is just 40 minutes by taxi from Noi Bai International Airport. ... more   less 

Additional Information about InterContinental Hanoi Westlake

Address: 5 Tu Hoa street | Tay Ho District, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: $164 - $387 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Hanoi Westlake 5*
Number of rooms: 318
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Hotels.com, Travelocity, Agoda, Priceline and Odigeo so you can book your InterContinental Hanoi Westlake reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Hanoi Westlake Hotel Hanoi
Hotel Style:
#13 Business Hotel in Hanoi
#16 Luxury Hotel in Hanoi
#27 Family Hotel in Hanoi
#36 Romantic Hotel in Hanoi
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from InterContinental Hanoi Westlake staff and other travellers.
15 questions
Ask a question

See all questions (15)

Questions? Get answers from InterContinental Hanoi Westlake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I'd avoid the lower floors as you can see in from the opposite roadside which is a little higher.”
 of 5 bubbles jmoonesq, 30 Nov 2016 | Read review
“If you can, try to get one of the rooms out on the water. Lovely balcony and serene views of Hanoi.”
 of 5 bubbles Oriental_boy, 29 Nov 2016 | Read review
“Had the Suite - Room 302 was Lovely.”
 of 5 bubbles moniquem524, 26 Nov 2016 | Read review
“I would suggest a room in one of the pavilions with a lake view”
 of 5 bubbles aw2010, 25 Nov 2016 | Read review
“Choose a room on the lake if possible or get a Club room.”
 of 5 bubbles 276jamesj, 22 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay