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28/01/2018 29/01/2018
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    InterContinental Hanoi Westlake

    5 Tu Hoa street | Tay Ho District, Hanoi 10000, Vietnam
    011 65 800 852 6027
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    28/01/2018 29/01/2018
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     12 people are viewing this hotel
    US$128
    US$128
    US$128
    Traveller (2354)
    Room & Suite (622)
    Dining (282)
    Overview
    • Excellent58%
    • Very good31%
    • Average8%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “sunset bar” (248 reviews)
    “main building” (127 reviews)
    “west lake” (191 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from InterContinental Hanoi Westlake
    Special Offer: Flash sale: up to 30% off
    Hotel deals
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    Rooms
    28 Jan29 Jan
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (2,423)
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    561 - 565 of 1,809 reviews

    Reviewed 14 January 2016

    I did not know what I expected as I had never visited Hanoi before so I was pleasantly aurprised but the room amenities, the view and the outstanding service. We had a lower end room but when I compared it to my brothers more pensive...More

    1  Thank Dianne H
    Response from G_Manager-ICH, Manager at InterContinental Hanoi WestlakeResponded 18 January 2016

    Dear Dianne H, It is glad that our services meet your expectations. We always take care of our guest through out their journey with us. Your comments will be shared with the team to make sure we deliver the best service to our guest. Thank...More

    Reviewed 14 January 2016

    I travel regularly to Hanoi for business. I find Intercon west lake to be fantastic. From the time they pick you up at the airport to the warm welcome at the hotel entrance. Awesome. Since I'm a member of IHG hotel they give me great...More

    Thank Patrik F
    Response from G_Manager-ICH, Manager at InterContinental Hanoi WestlakeResponded 18 January 2016

    Dear Patrik F, Thank you for sharing your comment. As an InterContinental hotel we are very proud of our personalized services. It is my pleasure to know that you enjoyed your stay with us and your recommendation about our hotel. We are looking forward to...More

    Reviewed 14 January 2016 via mobile

    Here on a short business trip. My room was upgraded to lake view, which was beautiful. The dinner in the Vietnamese restaurant was delicious, fresh and all staff welcoming even though we were late. Breakfast similarly was delicious, fresh, lots of variety, healthy and I...More

    Thank EveningViolet
    Response from G_Manager-ICH, Manager at InterContinental Hanoi WestlakeResponded 18 January 2016

    Dear EveningViolet, Thank you very much for your recognition of our team’s efforts! It is really great to know that you have had a comfortable stay with us at InterContinental Hanoi Westlake. I am looking forward to welcoming you back soon. Kind regards, Trang Nguyen...More

    Reviewed 12 January 2016 via mobile

    Beautiful hotel, and the photos do not do it any justice. On arrival we were warmly greeted, and taken to our room after a very quick check in. All staff here are helpful and friendly. We love the Intercontinental hotels because of their high standards.More

    1  Thank MoonieJen
    Response from G_Manager-ICH, Manager at InterContinental Hanoi WestlakeResponded 14 January 2016

    Dear MoonieJen, I am very glad to know that InterContinental Hanoi Westlake made an enjoyable and memorable part of your experience in Hanoi. Thank you very much for your comment and I am very much looking forward to welcoming you back. Warm regards, Trang Nguyen...More

    Reviewed 11 January 2016

    This is a hotel that deserves more credit that it is given. The hotel rates are very reasonable and rooms are spacious, well decorated and lovely. I have stayed in Hanoi's grand old dame hotel but I much prefer the tranquil lake view and much...More

    2  Thank tiankyv
    Response from G_Manager-ICH, Manager at InterContinental Hanoi WestlakeResponded 14 January 2016

    Dear tiankyv, Thank you again for taking the time to share your feedback - we are looking forward to welcoming you back! Warm regards, Trang Nguyen PA to General Manager

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Airport Transportation
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$127 - US$228 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #13 Business Hotel in Hanoi
    • #16 Luxury Hotel in Hanoi
    • #23 Family Hotel in Hanoi
    • #36 Romantic Hotel in Hanoi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 318
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Priceline, Hotels.com, Agoda, Booking.com, Travelocity, Orbitz, HotelQuickly, Cancelon, getaroom.com and TripOnline SA so you can book your InterContinental Hanoi Westlake reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Vietnam >
    • Hanoi
    • Also Known As
    • Intercontinental Hanoi Westlake Hotel Hanoi
    Add Photo Photos
    Traveller (2354)
    Room & Suite (622)
    Dining (282)
    Pool & Beach (89)
    Hotel & Grounds (1608)
    Bathroom (86)
    Family and Play Areas (23)
    Business Centre & Event Rooms (16)
    Nearby
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    Ask a question
    Questions & Answers
    162RV_Traveler
    13 November 2017|
    Answer
    Response from johndavewarren | Reviewed this property |
    Yes
    0
    Votes
    U699VDjamesm
    11 November 2017|
    AnswerShow all 9 answers
    Response from Ana A | Reviewed this property |
    Yes, there was. And some fruit and sweets too, upon arrival
    1
    Vote
    roland540
    16 October 2017|
    Answer
    Response from Justin W | Reviewed this property |
    They are two different sections of the city. The French Quarter is more of a luxury tourist spot where all the best hotels, shops and restaurants are located. This was the domain of the French during colonization. Now it is... More
    2
    Votes
    Room Tips
    "Best rooms are over water rooms ."
    Read review
    "Ask for a room facing the lake, away from the connecting bridge as it will get noisy with traffic activities..."
    Read review
    "The third floor has wonderful views on both sides of the 301-324 wing."
    Read review
    "Go for a Club room."
    Read review
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