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    InterContinental Hanoi Westlake

    5 Tu Hoa street | Tay Ho District, Hanoi 10000, Vietnam
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    27/08/2017 28/08/2017
    US$404
    US$136
    SAVE US$268
    US$250
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    Traveller (2149)
    Room & Suite (593)
    Dining (254)
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    Overview
    • Excellent58%
    • Very good31%
    • Average8%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “sunset bar” (235 reviews)
    “main building” (124 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
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    Rooms
    27 Aug28 Aug
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,277)
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    There are newer reviews for InterContinental Hanoi Westlake
    See the most recent reviews

    571 - 575 of 1,715 reviews

    Reviewed 29 September 2015

    I originally booked 2 nights in this hotel and extended my stay for two more because I was not feeling well. Upon check-in there was no welcome drink but I do appreciate that it was fast. The room is big, clean and I thought the...More

    Thank Leceinej
    Response from G_Manager-ICH, Manager at InterContinental Hanoi WestlakeResponded 14 October 2015

    Dear Leceinej, Thank you so much for your feedback! It is very disappointing to know that we have let ourselves down with the way appreciation to member guests should be shown. Your feedback was passed to my team and that it is taken on board...More

    Reviewed 28 September 2015

    While travelling in Hanoi for almost 4 days, my friend and I decided to stay in Intercontinetal for 1 day of luxury. I had been told by my friend who booked the place as a surprise for me, that the place is supposed to be...More

    Thank Girl_0n_Move
    Response from G_Manager-ICH, Manager at InterContinental Hanoi WestlakeResponded 6 October 2015

    Dear Girl_0n_Move, Thank you for sharing comments from your recent staying with us. I apologize that we have not live up to your expectation. We pride ourselves on delivering exceptional guest service consistently, it seems on this occasion we still have a lot of work...More

    Reviewed 27 September 2015 via mobile

    The InterContinental has a series of buildings that are located over the water of Westlake. There are views of the city or downtown. The staff were friendly and most helpful. Breakfast was fabulous. There are lots of Western foods, but try the soup-pho-noodles, chicken or...More

    Thank SanDiegoPaula
    Response from G_Manager-ICH, Manager at InterContinental Hanoi WestlakeResponded 28 September 2015

    Dear SanDiegoPaula , Thank you for your comment from your recent stay with us. I am very glad to know you had a great experience during your stay at InterContinental Hanoi Westlake. We hope to have opportunities to serving again soon. Warm regards, Trang Nguyen...More

    Reviewed 27 September 2015

    We stayed in the main building with our balcony overlooking the lake for three nights. It was a lovely view and a lot less hustle and bustle than staying in the city centre. There are a variety of restaurants on site including the Saigon Restaurant...More

    Thank SpecialBirthday
    Response from G_Manager-ICH, Manager at InterContinental Hanoi WestlakeResponded 28 September 2015

    Dear SpecialBirthday , Thank you for staying with us at InterContinental Hanoi Westlake. The hotel has a unique location in Hanoi which offers our guests a resort life. We also very take care of our guests by personalized service. We are looking for your return...More

    Reviewed 26 September 2015

    This was our first trip to Vietnam and we found this hotel to be very good because of the staff. They were enthusiastic, friendly and welcoming--we spent 4 days at the hotel, left to go to Danang for 5 days and then returned for one...More

    Thank Cathy F
    Response from G_Manager-ICH, Manager at InterContinental Hanoi WestlakeResponded 28 September 2015

    Dear Cathy F , Thank you very much for sharing your experience on TripAdvisor. It is great to know that we can deliver the best service to you. We will make sure the continuous quality improvements. Your comments will be shared with the team to...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Airport Transportation
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$128 - US$266 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #13 Business Hotel in Hanoi
    • #13 Luxury Hotel in Hanoi
    • #27 Family Hotel in Hanoi
    • #36 Romantic Hotel in Hanoi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 318
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Orbitz, Booking.com, Priceline, Expedia, Ctrip TA, IHG, TripOnline SA, Cancelon, Hotwire, Travelocity, Agoda, HotelQuickly and getaroom.com so you can book your InterContinental Hanoi Westlake reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Vietnam >
    • Hanoi
    • Also Known As
    • Intercontinental Hanoi Westlake Hotel Hanoi
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    Traveller (2149)
    Room & Suite (593)
    Dining (254)
    Pool & Beach (85)
    Hotel & Grounds (1436)
    Bathroom (83)
    Family and Play Areas (23)
    Business Centre & Event Rooms (15)
    Nearby
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    1.26 km away
     
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    .78 km away
     
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    263 reviews
    .92 km away
     
    Sheraton Hanoi Hotel
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    .22 km away
     
    Nearby Restaurants
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    The Vin Steak
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    Nearby Attractions
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    .40 km away
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    Ask a question
    Questions & Answers
    Muraoka
    17 April 2017|
    AnswerShow all 6 answers
    Response from G_HotelManager_ICH | Property representative |
    Dear Muraoka, Greetings from InterContinental Hanoi Westlake. Please be informed that the taxi from airport to our hotel cost approximately VND450,000 ~ US$20,00 per way as it run by meter. Also, you could book hotel's... More
    0
    Votes
    foonsquid
    30 March 2017|
    AnswerShow all 4 answers
    Response from G_Manager-ICH | Property representative |
    Dear foonsquid, Greetings from Intercontinental Hanoi Westlake! We would like to inform you that shuttle bus to Old Quarter is not available at our hotel. However, the taxi just cost around VND100,000 ~ US$5.00 to the old... More
    0
    Votes
    Aleli B
    10 March 2017|
    AnswerShow all 3 answers
    Response from G_Manager-ICH | Property representative |
    Hello Twin rooms will have two single beds Thanks Adam
    0
    Votes
    Room Tips
    "Choose a club room, the additional cost is minimal compared to the benefits"
    Read review
    "Lotus suite is fantastic"
    Read review
    "Lake pavilions are secluded and quiet"
    Read review
    "book at least 3 nights and they sometimes offer an upgrade"
    Read review
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