We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Oriental Suites Hotel & Spa

Travellers' Choice award winner
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Oriental Suites Hotel & Spa
Oriental Suites Hotel & Spa
Panoramas (6)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,496 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Oriental Suites Hotel & Spa
See the most recent reviews
Showing 1,283: English reviews
Brisbane, Australia
Reviewed 7 December 2016 via mobile

This is a delightful boutique hotel. Quiet rooms and good bed amidst the noise and chaos of Hanoi, including the night markets at the front door. Fantastic breakfast and the best service from the staff. We have stayed in many places around the world and this is at the top. Will definitely tell all my friends.

 Report
Helpful?
Thank Michael D
Reviewed 7 December 2016

Extremely clean, perfectly located, comfortable bed, quiet, and the staff truly made us feel like royalty! The staff greeted us with tea at the curb when our car arrived, which was so nice after our 30 hours of travel from Boston. We were exhausted and they got us checked in so quickly and settled into our quiet room so we...

 Report
Helpful?
Thank Soraya C
Buenos Aires, Argentina
Reviewed 5 December 2016

Our stay in the hotel was very comfortable, the staff was really kindly, and with a great service. We recomend it. It is located in the old quarter, so we could visit everything easily. We also book for a cruise to Halon bay directly in the hotel.

 Report
Helpful?
Thank monica d
Cardiff, United Kingdom
Reviewed 4 December 2016 via mobile

What a great experience at oriental suites! The staff were top! Jimmy the general manager was very helpful from the moment we walked inn. This hotel is in the best location- walking distance to everything, which suited us. We also booked our Halong Bay trip and cruise through the reception - which was cheaper than other agents. I can't recommend...

 Report
Helpful?
Thank RSP22
Reviewed 4 December 2016 via mobile

We arrived Hanoi early in the morning and booked us in for a night. Really nice hotel and good standard. Located in the old quarter. Cleen and very nice rooms and bath. We left Hanoi in the afternoon so we didn't spend much time in the room. The spa was ok, not more than we expected, but nice. The therapist...

 Report
Helpful?
Thank kbergl
London, United Kingdom
Reviewed 3 December 2016 via mobile

This hotel is located right in the heart of the old town, you can walk to everything in the old town from here. Additionally the night market is right outside their front door. The staff are very welcoming and I enjoyed my short stay. My room did not have a window, which was slightly odd. We were pre-warned when we...

 Report
Helpful?
Thank FBIT
Reviewed 3 December 2016

We are a couple that stayed for 4 nights in the hotel. The hotel itself is located in a great location within the old town. The room was fabulous and breakfast included everything we needed. But the real reason why we recommend to stop your searches immediately and choose this hotel it's the amazing & unique staff. In all our...

 Report
Helpful?
1Thank Ran G
Reviewed 3 December 2016 via mobile

If u r ever in Hanoi for a vacation, this boutique hotel located right at the old quarters of Hanoi is a no option for your accommodation. Reasonable priced n shopping n eating right at your door steps or within short walking distance to most touristy spots. The staff are simply excellent n polite. It will be my hotel for...

 Report
Helpful?
1Thank David T
Reviewed 3 December 2016 via mobile

My husband and I recently stayed in Oriental Suite for 5 nights. We had a really wonderful time. Firstly, the location is excellent that you can just walk to various tourist spots e.g. Just few steps from hoan Kiem Lake and Night market and you even feel safe walking even at night. Secondly their breakfast was really good. I got...

 Report
Helpful?
Thank Pamela B
Nashville, Tennessee
Reviewed 2 December 2016

My wife and I not only stayed in the hotel but booked a multi-day, multi-city tour through them. We arrived at the airport and a driver was waiting to take us. The manager Jimmy met us at the hotel and explained the tour package as well as sights around town. The rooms weren't a 5-star luxury hotel quality, but were...

 Report
Helpful?
Thank DavidH0523

725 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (490)
Viewed
Room/Suite (108)
Viewed
Hotel & Grounds (63)
Viewed
Dining (44)
Viewed
Bathroom (38)
Viewed
View from Room (8)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (228)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (198)
Viewed
Amenities (10)
Viewed
Deluxe Room (36)
Viewed
Junior Suite (41)
Viewed
Junior Suite with Balcony (47)
Viewed
Dining (11)
Viewed
Superior Room (37)
Viewed
The Hotel (16)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (37)
Viewed
Hotel & Grounds (6)
Viewed
Dining (8)
Viewed
Room/Suite (12)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Hanoi hotels
0.4 km away
Hanoi La Siesta Diamond Hotel & Spa
0.3 km away
Hanoi La Siesta Hotel & Spa
0.7 km away
O'Gallery Premier Hotel & Spa
Show Prices
Show Prices
Show Prices
0.2 km away
Essence Hanoi Hotel & Spa
0.2 km away
Oriental Central Hotel
0.6 km away
Hanoi La Siesta Hotel Trendy
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Concierge
Official Description (provided by the hotel)
In a great hotel, different things make different properties outstanding. Although Hanoi has a range of hotels to stay, choosing the great hotel that values your money is not an easy task. Serenade – our hotel will be your ideal choice during your time staying in Hanoi. The reason why we can confident like this because we operate our hotel based on three simple criteria: “comfort, courtesy and cleanliness”, which is shown clearly through our service. Our hotel is proud to be one of the best stylist and charming luxury boutique hotels in Hanoi Old Quarter. With the eight handsome stories of building, it has total 45 graceful and tastefully decorated rooms and surely will give you have comfortable feelings. Ideally situated along the Old Quarter Street, from the hotel it just takes you a few minutes walk or drive to restaurants, commercial centre and souvenir shops - everything from the genuine old-time general stores to the sleekest of modern shopping complexes to the unique boutiques and specialty traditional Vietnamese souvenirs. The Serenade is skillfully designed and by far is the finest choice of accommodation for visitors, especially those who wish to be pampered during their holiday and want to have strange feelings - away from home – as the main purpose when you travel. Serenade, in short, appeals to a wide range of tastes and offers everyone some of the real joys through small touches. You can explore the paradise on ground by being the guest of a splendid room, or being "fishman" in a charming bathroom, trying out at a unique restaurant, and enjoy good quality sauna, massage service. All will delight your holiday during your stay here. ... more   less 

Additional Information about Oriental Suites Hotel & Spa

Address: 58 Hang Dao Street | Hoan Kiem District, Hanoi 00844, Vietnam (Formerly Serenade Hotel)
Region: Vietnam > Hanoi
Price Range: $72 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Oriental Suites Hotel & Spa 4*
Number of rooms: 48
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Ctrip TA, Agoda and Travelocity so you can book your Oriental Suites Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Serenade Hotel Hanoi
Hotel Style:
#3 Business Hotel in Hanoi
#4 Romantic Hotel in Hanoi
#5 Luxury Hotel in Hanoi
#7 Family Hotel in Hanoi
#7 Spa Hotel in Hanoi
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Oriental Suites Hotel & Spa staff and other travellers.
13 questions
Ask a question

See all questions (13)

Questions? Get answers from Oriental Suites Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room with a view.”
  • Our actual room!
 of 5 bubbles joes907, 19 Feb 2017 | Read review
“Stay in higher floor”
 of 5 bubbles 910robertc, 18 Feb 2017 | Read review
“Choose a room out the back”
 of 5 bubbles GAGA97, 18 Feb 2017 | Read review
“Best views on higher floors”
 of 5 bubbles franpaulworcs, 6 Feb 2017 | Read review
“choose a room with a view, a bit more expensive but worth it”
 of 5 bubbles mariocN5248CG, 5 Feb 2017 | Read review
5 of 5