PARKROYAL Saigon
311 Đ. Nguyễn Văn Trỗi, Ho Chi Minh City 700000 Vietnam
Full view
View all photos(697)697
Room & Suite (283)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
View prices for your travel dates
Contact accommodation for availability.
There are similar hotels available.
View allDid you already book this hotel?
Tell us so we can help you plan.
Avg. S$119 /night, 12/2 - 12/3
S$124
per night
S$110
per night
S$96
per night
Dec
Jan
2 Dec
Today
4 Dec
6 Dec
8 Dec
10 Dec
12 Dec
14 Dec
16 Dec
18 Dec
20 Dec
22 Dec
24 Dec
26 Dec
28 Dec
30 Dec
1 Jan
Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
4.5
#61 of 827 hotels in Ho Chi Minh CityLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
PARKROYAL Saigon is an Hotel that continues to “Exceed Their Guest Expectation” with Affordable Elegance. Vietnam's Top 4 Star Award 2024. The 186 Rooms International Hotel is easily 5 Minutes from Tan Son Nhat Airport. Designed for Business/Leisure Travelers to HCMC or overnight, heading to Resorts. Free High-Speed Wi-Fi Access, 24/7 Room Service, Coffee/Tea facilities. Our suggestion: Booking Club Rooms offers an Array of Delights; Complimentary High-Tea, Evening Cocktails in Lotus Bar, Breakfast, Express Check-In, Airport Pick-Up/Return with many attentive Amenities. Free Shuttle to Downtown Shopping/Sightseeing. 6 Fantastic “Balcony Rooms” and “Kitchenettes” overlooking the outdoor Pool. “Garden Brasserie” Restaurant, unique Dining of Asian, Western Buffets, with Pool views. “St. Gregory Spa” and Fitness Gym offers Treatment Discounts as Guests.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Free airport transportation
Business Centre with Internet Access
Conference facilities
Wifi
Fitness / spa changing rooms
Outdoor pool
Restaurant
Breakfast buffet
Airport transportation
Shuttle bus service
Taxi service
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Park View
Mid-range
Languages Spoken
Vietnamese
Location
311 Đ. Nguyễn Văn Trỗi, Ho Chi Minh City 700000 Vietnam
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 68 out of 100
68
Ho Chi Minh City Airport
2.3 km•
See all flights
35 Restaurants
within 0.5 kilometers
812Reviews13Q+A100Room tips
Reviews
Traveller rating
- 370
- 335
- 78
- 18
- 11
Time of year
Traveller type
Language
Selected filters
- Filter
- English
Popular mentions
Sort by:
Detailed Reviews
Not exactly a central hotel, but not too far from the airport. But don't worry, you are far enough away to be disturbed.
We were with a tour group on site and we were all very impressed with this hotel. Not only is it very nice, the rooms are also very tastefully decorated, very, very spacious and of course also very clean. In terms of equipment, the rooms leave nothing to be desired.
Breakfast was phenomenal and the evening offer in the restaurant invited you not to leave the hotel at all.
The pool and fitness area are also commendable and I can only say that it is very worth staying here to discover Ho Chi Minh City
We were with a tour group on site and we were all very impressed with this hotel. Not only is it very nice, the rooms are also very tastefully decorated, very, very spacious and of course also very clean. In terms of equipment, the rooms leave nothing to be desired.
Breakfast was phenomenal and the evening offer in the restaurant invited you not to leave the hotel at all.
The pool and fitness area are also commendable and I can only say that it is very worth staying here to discover Ho Chi Minh City
Read more
Date of stay: January 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HuynhnhuV1, Public Relation Executive at PARKROYAL Saigon
Responded 16 Feb 2020
Dear Daniel, Greeting from PARKROYAL Saigon! Thank you very much for taking your time to share about our Award Winning Hotel. We are delighted that you you had a very pleasant time with us and enjoy our services. We hope to see you again soon for more memorable stays. Sincerely, PARKROYAL Saigon Team.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here on 2 separate occassions during nov and December.
Our rooms were very clean and comfortable and the service provided was always great and very personalised. Our names were remembered and we felt very happy with our decision to stay here.
We would not hesitate to stay again and look forward to returning.
Our rooms were very clean and comfortable and the service provided was always great and very personalised. Our names were remembered and we felt very happy with our decision to stay here.
We would not hesitate to stay again and look forward to returning.
Read more
Date of stay: December 2022Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Han Nguyen, Owner at PARKROYAL Saigon
Responded 29 Dec 2022
Dear Sir/ Madam, Thank you for sharing a great feedback about our hotel. We are delighted to know that you enjoyed the experience at PARKROYAL Saigon. It has been our pleasure to be at your service. Sincerely, PARKROYAL Saigon Team!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed six nights and can confidently say that Park Royal went above and beyond in its quality of service. The
spa, bar, restaurant, front desk and housekeeping staff could not have been more helpful and friendly.
The food in the restaurant and bar was delicious. Ask for their fresh ginger tea specialty. You’ll find both American and Vietnamese meals.
The massages at the spa are to die for. There’s a steam room that smells like. lemongrass.
We stayed as a member of the Orchid Club and it was well worth it.
Being close to airport was good and it’s a convenient location to explore the city.
The tour desk recommends private and group tours to Mekong Delta, Cu Chi tunnels and city highlights. The companies they partner with are top notch with knowledgeable guides.
Overall, Park Royal was a 100/100 experience. I can’t emphasize enough how warm and attentive the staff was to our needs. Bravo!
spa, bar, restaurant, front desk and housekeeping staff could not have been more helpful and friendly.
The food in the restaurant and bar was delicious. Ask for their fresh ginger tea specialty. You’ll find both American and Vietnamese meals.
The massages at the spa are to die for. There’s a steam room that smells like. lemongrass.
We stayed as a member of the Orchid Club and it was well worth it.
Being close to airport was good and it’s a convenient location to explore the city.
The tour desk recommends private and group tours to Mekong Delta, Cu Chi tunnels and city highlights. The companies they partner with are top notch with knowledgeable guides.
Overall, Park Royal was a 100/100 experience. I can’t emphasize enough how warm and attentive the staff was to our needs. Bravo!
Read more
Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Han Nguyen, Owner at PARKROYAL Saigon
Responded 3 Oct 2023
Dear Ms. Ashburn, Thank you so much for taking the time to share your exceptional experience at Park Royal Saigon. We are thrilled to hear that you enjoyed every aspect of your stay, from our delicious food and refreshing ginger tea, to the relaxing spa treatments and convenient location. Our team takes great pride in providing exceptional service to each of our guests, and your kind words mean the world to us. It's heartwarming to know that our staff's warmth and attentiveness made your stay with us a 100/100 experience. We are also pleased that you found value in being a member of the Orchid Club and enjoyed our recommended tours around the city. We always strive to partner with top-notch companies to ensure that our guests have the best possible experiences during their visit. Thank you once again for your glowing review, and we look forward to welcoming you back to PARKROYAL Saigon in the near future. Warmest Regards, The PARKROYAL Saigon Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is located near the airport and a little dated. The staff tries hard but there are services lapses. Some of the older staff who have been with the hotel for a long time are actually good.
We booked a club floor room but only found out upon check in that there wasn’t a club lounge but a shared lounge with the lobby bar. We would have reconsidered if we had know prior to booking, However, there were other club benefits such as airport transfers and laundry that were good value.
Unfortunately, we found medication from a previous guest in our minibar. As well, our own medication was removed from our room whilst we we in-house. Ironic and quite unacceptable and distressing actually. It was good that they only removed it but kept it (for some reason) in housekeep so they were able to retrieve it.
We booked a club floor room but only found out upon check in that there wasn’t a club lounge but a shared lounge with the lobby bar. We would have reconsidered if we had know prior to booking, However, there were other club benefits such as airport transfers and laundry that were good value.
Unfortunately, we found medication from a previous guest in our minibar. As well, our own medication was removed from our room whilst we we in-house. Ironic and quite unacceptable and distressing actually. It was good that they only removed it but kept it (for some reason) in housekeep so they were able to retrieve it.
Read more
Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Han Nguyen, Owner at PARKROYAL Saigon
Responded 23 Mar 2023
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, PARKROYAL Saigon Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is not bad. Clean and confortable. The problem is the buffet. Extremely poor and gross. Flies in the food. You can order meat, lamb, lobster, shrimp etc. meat and lamb come with no flavor, full of nervs and hard in a point you cant eat. The buffet it self is extremely poor. Looks like they put the food just to say that they did but no effort to make it good. Desert are not worth wasting calories for it. All done with cheap products so they taste all the same. Even the cloth napkin, it smelled like eggs. I have no idea why. Not worth eating and extremely expensive.
Read more
Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HuynhnhuV1, Public Relation Executive at PARKROYAL Saigon
Responded 19 Jan 2020
Dear Felipem 219, Greeting from PARKROYAL Saigon! Thank you for taking the time to share your feedback. While we fell very sorry for the short comings and wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we wish to have another chance to welcome you and recommend other dining options that are more unique for you. Sincerely, PARKROYAL Saigon Team.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We went to Saigon on a 10 day holiday and stayed at Park Royal Saigon for the whole time.
The room was Excellent, the restaurant and buffet was fantastic, the pool area was relaxing.
All the staff are extremely kind and friendly, they would go out of their way to provide anything you needed at any time of the day or night.
We will defiantly be staying there on our next trip to Vietnam.
The room was Excellent, the restaurant and buffet was fantastic, the pool area was relaxing.
All the staff are extremely kind and friendly, they would go out of their way to provide anything you needed at any time of the day or night.
We will defiantly be staying there on our next trip to Vietnam.
Read more
Date of stay: December 2019
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HuynhnhuV1, Public Relation Executive at PARKROYAL Saigon
Responded 19 Jan 2020
Dear Mr. Thomas, Greeting from PARKROYAL Saigon! Thank you very much for taking your time to share about our Award Winning Hotel. We are delighted that you had a nice stay with us during your great vacation. We look forward to seeing you again soon for more memorable experiences. Sincerely, PARKROYAL Saigon Team.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
These reviews are machine translated from their original language. Show machine translations?
The photos look better than it is; but everything works.
Good location to/from the airport and nice lobby with pool.
But there is hardly anything in the area and a lot of traffic jams in the center; taxi about 30 minutes / 3 euros.
Bed is soft but OK; A/C and WiFi work.
I haven't seen a shower like that directly in the bathroom for a long time and it's completely inappropriate for 80 euros without breakfast.
The drain in the sink was also clogged.
So if you have to spend a few hours near the airport (like us), that's OK, but not a second night. And for one night we had comparable hotels nearby that included soup for breakfast and airport transfer for half the price plus a room at the back; in the Park Royal we had it on the 1st floor right on the multi-lane main road.
Good location to/from the airport and nice lobby with pool.
But there is hardly anything in the area and a lot of traffic jams in the center; taxi about 30 minutes / 3 euros.
Bed is soft but OK; A/C and WiFi work.
I haven't seen a shower like that directly in the bathroom for a long time and it's completely inappropriate for 80 euros without breakfast.
The drain in the sink was also clogged.
So if you have to spend a few hours near the airport (like us), that's OK, but not a second night. And for one night we had comparable hotels nearby that included soup for breakfast and airport transfer for half the price plus a room at the back; in the Park Royal we had it on the 1st floor right on the multi-lane main road.
Read more
Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Most of the staffs are friendly and very helpful. They helped my stay become comfortable. The breakfast was quite nice.
The room was a bit old. Some of the bedsheets and towels had stains or holes. At the first day of my stay, seemed like the cleaner forgot to put the comb, shaver, teethbrush, etc in the bathroom. I asked for cleaning (included in room service) for the first 2 days but they forgot to bring my stuffs until i called and asked them. Sent out on Sunday and received on Wednesday.
The room was a bit old. Some of the bedsheets and towels had stains or holes. At the first day of my stay, seemed like the cleaner forgot to put the comb, shaver, teethbrush, etc in the bathroom. I asked for cleaning (included in room service) for the first 2 days but they forgot to bring my stuffs until i called and asked them. Sent out on Sunday and received on Wednesday.
Read more
Date of stay: January 2024Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Han Nguyen, Owner at PARKROYAL Saigon
Responded 1 Feb 2024
Dear Valued Guest, Thank you for taking the time to provide us with your valuable feedback regarding your recent stay at PARKROYAL Saigon. We are truly heartened to hear that you found our staff friendly and helpful, and that their attentiveness contributed positively to the comfort of your stay. We also appreciate your kind comments about the breakfast offered at our hotel. However, we sincerely apologize for any inconvenience caused by the condition of the room and related amenities. We take your observations regarding the towels, bed sheets, and bathroom items very seriously, as it is our priority to ensure a flawless experience for our guests. Please rest assured that we have addressed these issues with our housekeeping team to prevent any such oversights in the future. We understand that receiving timely room service is also an essential part of a comfortable stay. It is regrettable that there was a delay in delivering your requested items, and for this, we extend our sincerest apologies. We are actively working on enhancing our room service efficiency to ensure prompt and accurate responses to our guests' needs. Your feedback is invaluable to us as it allows us to improve and provide an even better experience for all our guests. We hope to have the privilege of welcoming you back in the future, where we will strive to exceed your expectations. Warm regards, PARKROYAL Saigon Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staff very gently, polite and proactive.
Food is good , bring salt and sauces , don’t provide any., during quarantine.
There is not a microwave inside the room to heat meal , etc. Try to get one from front desk .
Food is good , bring salt and sauces , don’t provide any., during quarantine.
There is not a microwave inside the room to heat meal , etc. Try to get one from front desk .
Read more
Review collected in partnership with Pan Pacific Hotels Group
Date of stay: March 2021Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from KienTrung BuiThi, Sales at PARKROYAL Saigon
Responded 8 Apr 2021
Dear Footprints576089 Thank you for sharing your great feedback. It is great to hear that you had a great experience and that you were very well taken care of by our staffs. We have well noted on the your suggestion on the microwave in the room and such arrangement can be arrange but unit is subject to availability. Meanwhile, please allow us to pre-heat your food in our kitchen just dial “0” One Connect to arrange it for you.We hope to see you again in the very near future! Sincerely, PARKROYAL Saigon Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed at the Parkroyal Saigon for one night as a GHA Titanium. The hotel is located close to the airport and is a convenient option for a short stay after arrival or before departure. I enjoyed a treatment at the onsite St Gregory Spa, which was professionally administered with good value bundles for in-house guests. I was pleased that the Parkroyal was able to honour drink vouchers on my departure, and enjoyed a lovely coffee at the bar.
Read more
Date of stay: November 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Han Nguyen, Owner at PARKROYAL Saigon
Responded 15 Mar 2024
Dear Valued Guest, Thank you so much for taking the time to share your experience at PARKROYAL Saigon. We are thrilled to hear that you had a pleasant stay with us and that our location near the airport added convenience to your trip. It is particularly gratifying to know you were able to enjoy a relaxing treatment at our St Gregory Spa, and we are glad that our value bundles met your expectations. Your mention of the courteous gesture of honoring drink vouchers upon departure is much appreciated, and it's wonderful to hear that you were able to savor a lovely coffee at our bar before your journey continued. Our goal is to provide exceptional service and create memorable experiences, and feedback like yours reassures us that we are on the right track. We look forward to the opportunity of welcoming you back in the near future for another great stay. Sincerely, PARKROYAL Saigon Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is very attractive with modern, spacious rooms. It is quite a distance from the heart of HCMC, so if you decide to stay you’ll need to use taxis to and from the main points of interest. Enjoyed your holidays!
Best answer I can give you is, just email the the hotel to see what the rate will be.
I assume that they will charge you for 2 nights, however you may be able to stay one night only, and leave your luggage at the hotel securely, so you still check out, but spend the day in Ho Chi Minh city for the day, then collect you luggage and then make transit to the airport.
Just touch base with the hotel first to confirm their policy.
Regards,
Steven Allan.
Not very deep say around 4 feet, but deep enough too swim and relax
Hope this helps
I have stayed at this hotel 5 or more times.
I've stayed in the standard rooms, executive floors and suite.
The executive floors are not located on the top floor they are positioned on each floor at the rear of the building where it more quiet.
Stay in the executive room as the suits and standard rooms are looking tired.
Taxis are always available and are very reasonably priced.
Pool is for hotel guests use only
"sign up for GHA membership and once you reach titanium level, you really enjoy a lot of perks. "Read full review
…
PRICE RANGE
S$102 - S$133 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
parkroyal saigon hotel ho chi minh city
LOCATION
VietnamHo Chi Minh City
NUMBER OF ROOMS
186
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingPARKROYAL SAIGON (S̶$̶1̶3̶2̶) S$117: UPDATED 2024 Hotel Reviews, Price Comparison and 697 Photos (Ho Chi Minh City, Vietnam) - Tripadvisor
Frequently Asked Questions about PARKROYAL Saigon
Which popular attractions are close to PARKROYAL Saigon?
Nearby attractions include Lucy Henna (0.3 km), D-Play (0.2 km), and Bk8 Win (0.3 km).
What are some of the property amenities at PARKROYAL Saigon?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at PARKROYAL Saigon?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at PARKROYAL Saigon?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to PARKROYAL Saigon?
Conveniently located restaurants include Pho Phu Vuong, The Coffee House, and Here & Now Vegetarian.
Are there opportunities to exercise at PARKROYAL Saigon?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does PARKROYAL Saigon have an airport shuttle?
Yes, PARKROYAL Saigon offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does PARKROYAL Saigon have airport transportation?
Yes, PARKROYAL Saigon offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at PARKROYAL Saigon?
Yes, dry cleaning and laundry service are offered to guests.
Does PARKROYAL Saigon offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.