Ultra friendly staff and thoughtful afternoon entertainment. Its my only choice of hotel in HCMC now having tried two other 5 star hotels. Hotel and room decoration are homey and cosy. Having finally tried their afternoon tea set which is inclusive in room rate, was pleasantly surprised by its quality and variety of choices. Live music was played by enthusiastic musicians.
We had 2 nights here and were in walking distance to the markets and massages and restaurants. Staff were very friendly and helpful. Buffet breakfast was included and was a good selection. Would stay here again
My second time in Saigon and I booked this place based on TA reviews. Glad I did. Great location near Independence Palace and walking distance to Ben Thanh Market and plenty of restaurants and bars. I didn't take the breakfast option. There was afternoon tea included but that didn't suit me as I was out at those times. Rooftop pool is really nice, although as others have said, it is small and shallow. Nice Steam and Sauna and shower which I used after check-out on my last day. Nice bar at the pool with a decent happy hour. Staff were super helpful and friendly. Room was nice, with one small window. I did look at a room across the hall that did not have a window so I would recommend requesting one with a window. Would stay again
Great staff, went above & beyond for you, room cleaned everyday, lovely rooms, comfortable big bed & pillows, very good breakfast, eggs cooked to order, there is plenty of food you won’t go hungry, hotel walking distance to everything, would definitely recommend this hotel
Staffs are very helpful to fulfil your requests and are always very polite. Hotel room are comfortable. Buffet breakfast was of decent selection and taste (omelette / scrambled eggs can be requested, and they taste really good - better than lots of other hotel with Live Egg station). Afternoon Tea was a mini buffet with a waffle-making station! There are Live music performance during afternoon tea on wednesday and saturday, and they really make the afternoon tea so much more enjoyable. Location is great too, most attractions within walking distance. We are super happy with this hotel and will recommend to anyone to choose this hotel :)
We’ve had a wonderful 3-day at this hotel. Great service from the staff who were helpful and polite. All the staff were also very welcoming. Hotel is nicely decorated and clean. Our room is comfortable. Enjoyed the breakfast and afternoon tea, it’s simple but delicious.
Had a lovely stay, location and accommodating is great. Mai and all the staffs are extremely nice and welcoming. Rooms are great as well as breakfast and afternoon tea! Highly recommend to stay here. Thank you for the lovely stay we have had. Will definitely come back.
Perfect location, great staff, great amenities. They helped out with lost luggage, and arranged cars for us. Never been to Vietnam before so this was great way to orientate. Handy for local sights, and there are bars and restaurants within ten minutes walking.
We travelled as a family of 5 . The breakfasts were a great start to the day . The staff were kind , welcoming , helpful and engaging . At the end of the day we enjoyed cocktails on the pool deck , fresh air and a great view of the city . The pool was cool and inviting before we headed out for dinner . Thank you for a great stay . Thanks Nicky for some great cocktails !
We originally booked the Grand Silverland and were moved to this hotel. No where near as nice and the breakfast was very ordinary. In saying that though the staff were great. Nickie at the pool bar was absolutely lovely. Very friendly and helpful. I don’t believe it’s rating at 4 star probably more 3 star as far as the hotel and breakfast go