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Family Inn Saigon

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Traveller (87)
Room & Suite (40)
Dining (14)
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Overview
  • Excellent19%
  • Very good53%
  • Average20%
  • Poor6%
  • Terrible2%
1 Jun 2017
“good value, close to the city and backpackers area”
21 May 2016
“Great location and staff”
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
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Reviews (343)
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8
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121 - 125 of 281 reviews
Reviewed 12 June 2014

Pros: good location, newly renovated bathrooms, good wifi. Cons: rooms tired and old, horrible uncomfortable beds, well below average breakfast even by Asian standards, with hot room temperature milk and unfriendly staff. I asked a staff member if they had cold milk for my cereal...More

Thank s4172249
Response from Family Inn S, Guest Relations Manager at Family Inn SaigonResponded 18 June 2014

Dear Valued Guest, Thank you for staying with us. We appreciate your taking the time to share your experiences and we certainly value your comments and feedback that would help us work further for improvement. It is so unfortunate that your impression of us is...More

Reviewed 10 June 2014

Stayed here in a twin room (as part of a group tour) in May'14. The room was a bit small but that was a minor inconvenience. The buffet breakfast, on the topmost floor with a view, was quite lavish. The location of the hotel (15...More

Thank peripateticously
Response from Family Inn S, Guest Relations Manager at Family Inn SaigonResponded 18 June 2014

Dear Valued Guest, Thank you for your patronage and we are absolutely elated with your very nice review of our hotel. Your comfort and convenience is always our priority and we shall continue delivering the best possible service that is expected of us. It is...More

Reviewed 5 June 2014

Stayed here during a group tour. It was in a good location for seeing the sights & getting around HCMC. The staff were very friendly & helpful. The hotel itself was very clean and quiet, although the rooms were basic. (But you get what you...More

Thank Robert F
Response from Family Inn S, Guest Relations Manager at Family Inn SaigonResponded 18 June 2014

Dear Valued Guest, Dear Valued Guest, Thank you for the note on your recent stay with us and for recognizing our courteous and helpful staff, central location. We are glad you had an enjoyable stay and we look forward to seeing you again soon. Kind...More

Reviewed 5 May 2014

I stayed there a few weeks ago (April 2014) and I was pleasantly surprised. The room was spacious, very clean and most importantly, did shut down the constant noise coming from the heavy traffic. Breakfast offers a wide choice of fresh fruits and local food....More

Thank Maya C
Response from Family Inn S, Guest Relations Manager at Family Inn SaigonResponded 7 May 2014

Dear Valued Guest, Thank you very much for taking time to post your feedback in Tripadvisor and we are pleased to read that you had a relaxing stay with us. Our people are always happy to serve our guests with the warmth of the Vietnamese...More

Reviewed 3 May 2014

We stayed here at the end of a tour of Vietnam, and found it to be comfortable and clean.We had a room on a high floor with a window so we were luckier than some people who had no window in their room.The room and...More

Thank Evelyn L
Response from Family Inn S, Guest Relations Manager at Family Inn SaigonResponded 5 May 2014

Dear Valued Guest, Nothing is more gratifying than receiving excellent feedback from our satisfied guests and thank you for recommending us to prospective guests, highly appreciated. We truly have a great team who are always passionate in delivering great service to our guests and we...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Breakfast included
Room Service
Free Parking
Bar/Lounge
Hotel Amenities
Breakfast included
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$36 - US$79 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms
Details
Price range
US$36 - US$79 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms
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Traveller (87)
Room & Suite (40)
Dining (14)
Business Centre & Event Rooms (1)
Questions & Answers
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Cheryl B
18 October 2015|
Answer
Response from Family Inn S | Property representative |
Dear Valued guest, Warmest greetings from Family Inn Saigon! Regarding to your question, we're very sorry to inform that we don't have the converter for electricity from 110 to 220. For further information, please feel... More
0
Votes
Cheryl B
17 October 2015|
Answer
Response from John K | Reviewed this property |
Standard Vietnamese power outlets take an adapter for charging phones, cameras and iPods
0
Votes
Wayland C
7 August 2015|
AnswerShow all 3 answers
Response from Iain_Nicholls | Reviewed this property |
Our room was very big. Including the bathroom I would think it was closer to 30 than 15m2
1
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Room Tips
"Rooms with window would be better"
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"Request a room with window if your worried"
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"Ask for one with a window and a working shower"
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"Corner rooms larger"
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