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Family Inn Saigon

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341 Reviews from our TripAdvisor Community

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Showing 280: English reviews
New Delhi, India
Reviewed 10 June 2014

Stayed here in a twin room (as part of a group tour) in May'14. The room was a bit small but that was a minor inconvenience. The buffet breakfast, on the topmost floor with a view, was quite lavish. The location of the hotel (15 minutes on foot from the city centre) was convenient. The staff was very helpful -...

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Thank peripateticously
Family Inn S, Guest Relations Manager at Family Inn Saigon, responded to this review

Dear Valued Guest, Thank you for your patronage and we are absolutely elated with your very nice review of our hotel. Your comfort and convenience is always our priority and we shall continue delivering the best possible service that is expected of us. It is truly fulfilling to learn that our guests bring home great memories of staying with us....

New York City, New York
Reviewed 5 June 2014

Stayed here during a group tour. It was in a good location for seeing the sights & getting around HCMC. The staff were very friendly & helpful. The hotel itself was very clean and quiet, although the rooms were basic. (But you get what you pay for, right?) My partner & I had a large room with a window and...

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Thank Robert F
Family Inn S, Guest Relations Manager at Family Inn Saigon, responded to this review

Dear Valued Guest, Dear Valued Guest, Thank you for the note on your recent stay with us and for recognizing our courteous and helpful staff, central location. We are glad you had an enjoyable stay and we look forward to seeing you again soon. Kind Regards,

Southampton, United Kingdom
Reviewed 5 May 2014

I stayed there a few weeks ago (April 2014) and I was pleasantly surprised. The room was spacious, very clean and most importantly, did shut down the constant noise coming from the heavy traffic. Breakfast offers a wide choice of fresh fruits and local food. The hotel staff is very friendly and extremely helpful. They will go out of their...

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Thank Maya C
Family Inn S, Guest Relations Manager at Family Inn Saigon, responded to this review

Dear Valued Guest, Thank you very much for taking time to post your feedback in Tripadvisor and we are pleased to read that you had a relaxing stay with us. Our people are always happy to serve our guests with the warmth of the Vietnamese hospitality. We look forward to being of service to you in your next visit to...

Reviewed 3 May 2014

We stayed here at the end of a tour of Vietnam, and found it to be comfortable and clean.We had a room on a high floor with a window so we were luckier than some people who had no window in their room.The room and bathroom were quite big and because we were on a high floor it was relatively...

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Thank Evelyn L
Family Inn S, Guest Relations Manager at Family Inn Saigon, responded to this review

Dear Valued Guest, Nothing is more gratifying than receiving excellent feedback from our satisfied guests and thank you for recommending us to prospective guests, highly appreciated. We truly have a great team who are always passionate in delivering great service to our guests and we will share your comments to all of them as this will inspire them to delight...

London
Reviewed 1 May 2014

Hotel staff were very friendly and helpful at this hotel and location is excellent. There's a little supermarket opposite and an atm at the end of the road too. Rooms were a bit small and bathroom fine but the shower head was a nightmare because you couldn't fix it so either had to hold it or try and position it...

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Thank emrLondon
Family Inn S, Guest Relations Manager at Family Inn Saigon, responded to this review

Dear Valued Guest, Thank you for sending us your comments. Feedback such as yours helps us in improving our facilities and services. We strive to provide a superior experience for every guest, therefore, your feedback is very important to us. We are glad to know that you had a pleasant stay with us and we hope to be of service...

Sydney, Australia
Reviewed 1 May 2014 via mobile

I arrived at family inn at the last leg of my trip in vietnam. This is a ok hotel. A very budget hotel. When we went to our room all the bed linen was dirty and room smelt moldy. I needed washing done and with the tour I was with we could get it done per kilo instead of per...

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1Thank tibby_21
Family Inn S, Guest Relations Manager at Family Inn Saigon, responded to this review

Dear Valued Guest, It was a pleasure having you as our guest and thank you for your very nice comments of our hotel. We are really sorry about your clothes ' problem and hope you feel confortable with the solution from the hotel . Our convenient location complemented by our excellent services make your touring holiday a pleasant one. Your...

Newbury, Berkshire.
Reviewed 27 April 2014 via mobile

Spent two nights here as part of a tour and have no complaints. Lovely staff on reception and good location. We took a taxi to the Vin Com shopping Centre (about $3 I think) and then ambled back taking in the market, a lovely park and just enjoying the street life. The very lively backpackers area is only a ten...

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Thank Moriston
Family Inn S, Guest Relations Manager at Family Inn Saigon, responded to this review

Dear Valued Guest, We are so delighted to receive your excellent comments of our facilities and services. Most importantly, we are glad that you had a truly pleasurable experience with us. Your very nice feedback is equivalent to recommending us to prospective guests and we highly appreciate it. Thank you and we hope to have you with us again soon....

Picton, NSW
Reviewed 26 April 2014

I wasn't sure about this hotel after reading reviews, I stayed 3 nights with 2 of them with our Intrepid tour. Staff are amazing and kind, our first room given had water over the bathroom and a/c broken but it was no trouble giving us another room for the night, it was busy so had to have separate beds each...

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Thank Nomes_Sydney
Family Inn S, Guest Relations Manager at Family Inn Saigon, responded to this review

Dear Valued Guest, Thank you very much for taking time to post your feedback in Tripadvisor and we are pleased to read that you had a relaxing stay with us. Our people are always happy to serve our guests with the warmth of the Vietnamese hospitality. We look forward to being of service to you in your next visit to...

Melbourne, Australia
Reviewed 26 April 2014

Stayed here during an intrepid vietnam tour, is in a great location nice clean hotel and hotel rooms. But what impressed me the most was the service. All staff were friendly and very helpful, especially the bell boys!!!!!!

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Thank Jessie P
Family Inn S, Guest Relations Manager at Family Inn Saigon, responded to this review

Dear Valued Guest, Thank you for your valuable feedback and we are deeply delighted with your excellent rating of our services. Our strength is our people who are passionate with their work and very dedicated to ensure that our guests are very well taken care of to the best of their satisfaction. We would be more than glad to welcome...

Oslo, Norway
Reviewed 13 April 2014

Our family of four stayed twice at Family Inn, once in a Business room and once in a Family room. The rooms were big enough for us, beds comfortable and AC and wi-fi worked well. Bathroom was spacious. The room and bathroom was clean, but we found cotton buds under the bed. The sheets and towels were also beyond their...

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Helpful?
Thank Clara H
Family Inn S, Guest Relations Manager at Family Inn Saigon, responded to this review

Dear Valued Guest, Thank you for sending us your comments. Feedback such as yours helps us in improving our facilities and services. We strive to provide a superior experience for every guest, therefore, your feedback is very important to us. We are glad to know that you had a pleasant stay with us and we hope to be of service...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Breakfast included
  • Room Service
  • Free Parking
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Laundry Service
  • Breakfast included
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities

Additional Information about Family Inn Saigon

Address: 84A Bui Thi Xuan Street | District 1, Ho Chi Minh City 70000, Vietnam
Region: Vietnam > Ho Chi Minh City
Price Range: $55 - $81 (Based on Average Rates for a Standard Room)
Number of rooms: 72
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Also Known As:
Family Inn Saigon Hotel Ho Chi Minh City
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Questions & Answers

Here's what travellers have asked, with answers from Family Inn Saigon staff and other travellers.
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Questions? Get answers from Family Inn Saigon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with window would be better”
 of 5 bubbles tejkumarh, 17 May 2016 | Read review
“Request a room with window if your worried”
 of 5 bubbles Emma_HOT, 28 Feb 2016 | Read review
“Ask for one with a window and a working shower”
 of 5 bubbles Sn0wySydney, 14 Jan 2016 | Read review
“Corner rooms larger”
 of 5 bubbles Asteroidea, 3 Oct 2015 | Read review
“Simple and yet elegant style room with enough space to have 4-6 persons gathering for snacks in room.”
 of 5 bubbles Frankie2727, 14 Sep 2015 | Read review
5 of 5