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Family Inn Saigon

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Traveller (87)
Room & Suite (40)
Dining (14)
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Overview
  • Excellent19%
  • Very good53%
  • Average20%
  • Poor6%
  • Terrible2%
1 Jun 2017
“good value, close to the city and backpackers area”
21 May 2016
“Great location and staff”
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
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Reviews (343)
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Traveller rating
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8
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56
144
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8
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21 - 25 of 281 reviews
Reviewed 13 November 2015 via mobile

This is my fourth time staying in this hotel. I usually travel to HCMC for 2-4 days business trips. Location is super convenient, very close to District 1, where everything is located. Room and amenities are basic /functional/no-frills. Breakfast is not terribly diverse but reasonably...More

Thank Nhân Phượng L
Response from Family Inn S, Giám đốc quan hệ khách hàng at Family Inn SaigonResponded 14 November 2015

Dear Valued Guest, Nothing is more gratifying than receiving excellent feedback from our satisfied guests and thank you for recommending us to prospective guests, highly appreciated. We truly have a great team who are always passionate in delivering great service to our guests and we...More

Reviewed 4 November 2015

On a busy tree lined street. Breakfast is available in the 12th floor restaurant - good view of skyline through murk. There was a reasonable variety but would be better if hot. The baguettes were far from fresh. Our room was a clean, compact twin...More

Thank lird5
Response from Family Inn S, Giám đốc quan hệ khách hàng at Family Inn SaigonResponded 7 November 2015

Dear Valued Guest, Thank you for your note and recognizing our central location and friendly and helpful staff. We are currently undergoing an elevator modernization program and we apologies for the inconvenience this caused during your recent stay. You will be pleased to know we...More

Reviewed 22 October 2015

Clean, well serviced hotel, good staff. Excellent view over the city from the restaurant where a solid breakfast was served daily. Spent 2 nights here at the end of our Vietnam trip and no complaints - room was serviced daily, the staff were helpful and...More

Thank Chelsea M
Response from Family Inn S, Giám đốc quan hệ khách hàng at Family Inn SaigonResponded 23 October 2015

Dear Valued Guest, Thank you for your valuable feedback and we are deeply delighted with your excellent rating of our services. Our strength is our people who are passionate with their work and very dedicated to ensure that our guests are very well taken care...More

Reviewed 21 October 2015

The bathroom and breakfast in this place belied its three star rating. Great location and fine if you can book a room at a good discount - but get your first meal of the day elsewhere. I put my head around the corner of one...More

Thank Ben H
Response from Family Inn S, Giám đốc quan hệ khách hàng at Family Inn SaigonResponded 22 October 2015

Dear Valued Guest, Thank you for staying with us. We appreciate your taking the time to share your experiences and we certainly value your comments and feedback that would help us work further for improvement. It is so unfortunate that your first impression of us...More

Reviewed 9 October 2015 via mobile

The hotel is located on a busy street near many shops & restaurants, I thougt it will be noisy but didn't hear any street noise, which was surprising considering the location. My stay there was very pleasant, from the moment I arrived the porter inmediately...More

Thank My_Experience_Abroad
Response from Family Inn S, Giám đốc quan hệ khách hàng at Family Inn SaigonResponded 11 October 2015

Dear Valued Guest, Thank you for your valuable feedback and we are deeply delighted with your excellent rating of our services. Our strength is our people who are passionate with their work and very dedicated to ensure that our guests are very well taken care...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Breakfast included
Room Service
Free Parking
Bar/Lounge
Hotel Amenities
Breakfast included
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$36 - US$78 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms
Details
Price range
US$36 - US$78 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (87)
Room & Suite (40)
Dining (14)
Business Centre & Event Rooms (1)
Questions & Answers
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Cheryl B
18 October 2015|
Answer
Response from Family Inn S | Property representative |
Dear Valued guest, Warmest greetings from Family Inn Saigon! Regarding to your question, we're very sorry to inform that we don't have the converter for electricity from 110 to 220. For further information, please feel... More
0
Votes
Cheryl B
17 October 2015|
Answer
Response from John K | Reviewed this property |
Standard Vietnamese power outlets take an adapter for charging phones, cameras and iPods
0
Votes
Wayland C
7 August 2015|
AnswerShow all 3 answers
Response from Iain_Nicholls | Reviewed this property |
Our room was very big. Including the bathroom I would think it was closer to 30 than 15m2
1
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Room Tips
"Rooms with window would be better"
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"Request a room with window if your worried"
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"Ask for one with a window and a working shower"
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"Corner rooms larger"
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