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Family Inn Saigon

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Traveller (87)
Room & Suite (40)
Dining (14)
Overview
  • Excellent19%
  • Very good53%
  • Average20%
  • Poor6%
  • Terrible2%
1 Jun 2017
“good value, close to the city and backpackers area”
21 May 2016
“Great location and staff”
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
All hotel details
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (343)
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91 - 95 of 281 reviews
Reviewed 23 November 2014

Rooms are pretty decent, although would advise at not staying at the front of the hotel due to the noise. House keeping woke me up a few morning knocking on the door which was annoying but apart from that staff were very friendly and helpful....More

Thank bradfrankel
Response from Family Inn S, Guest Relations Manager at Family Inn SaigonResponded 24 November 2014

Dear Valued Guest, Thank you very much for taking time to post your feedback in Tripadvisor and we are pleased to read that you had a relaxing stay with us. Our people are always happy to serve our guests with the warmth of the Vietnamese...More

Reviewed 21 November 2014

I stayed here for two nights but wanted to check out as soon as I saw the room! Where to start... The beds were so old and uncomfortable, I could feel each and every spring.. The beds were way too old! The pillows were saggy...More

1  Thank Katicus26
Reviewed 18 November 2014

Room was on the 6th level facing alley way. Was smallish for a double (2 king single beds) Decor a bit tired and dated. Bathroom OK, shower over the bath Mattress's weren't great but linen good. Complimentary water to drink but no tea or coffee...More

Review collected in partnership with this hotel
Thank AichZed
Response from Family Inn S, Guest Relations Manager at Family Inn SaigonResponded 19 November 2014

Dear Valued Guest, Thank you for your note and recognizing our central location and friendly and helpful staff. We are currently undergoing an elevator modernization program and we apologies for the inconvenience this caused during your recent stay. You will be pleased to know we...More

Reviewed 7 November 2014

I stayed here two nights, the second sharing a room at the beginning of a trip. My main concern about the hotel was that there seemed to be only one key available when two were sharing and that just didn't work out. The lift was...More

1  Thank Cynthia S
Response from Family Inn S, Guest Relations Manager at Family Inn SaigonResponded 11 November 2014

Dear Valued Guest, Thank you for your note and recognizing our central location and friendly and helpful staff. We are currently undergoing an elevator modernization program and we apologies for the inconvenience this caused during your recent stay. You will be pleased to know we...More

Reviewed 24 October 2014

Family Inn is a great all round value for money hotel. You get what you pay for. Rooms are clean, breakfast is good and staff are extremely friendly and accommodating! The only downfall is the extremely slow elevator/lift. Most of the time I took the...More

Thank Gareth J
Response from Family Inn S, Guest Relations Manager at Family Inn SaigonResponded 26 October 2014

Dear Valued Guest, Thank you for your valuable feedback and we are deeply delighted with your excellent rating of our services. Our strength is our people who are passionate with their work and very dedicated to ensure that our guests are very well taken care...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Breakfast included
Room Service
Free Parking
Bar/Lounge
Hotel Amenities
Breakfast included
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$36 - US$79 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms
Details
Price range
US$36 - US$79 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (87)
Room & Suite (40)
Dining (14)
Business Centre & Event Rooms (1)
Questions & Answers
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Cheryl B
18 October 2015|
Answer
Response from Family Inn S | Property representative |
Dear Valued guest, Warmest greetings from Family Inn Saigon! Regarding to your question, we're very sorry to inform that we don't have the converter for electricity from 110 to 220. For further information, please feel... More
0
Votes
Cheryl B
17 October 2015|
Answer
Response from John K | Reviewed this property |
Standard Vietnamese power outlets take an adapter for charging phones, cameras and iPods
0
Votes
Wayland C
7 August 2015|
AnswerShow all 3 answers
Response from Iain_Nicholls | Reviewed this property |
Our room was very big. Including the bathroom I would think it was closer to 30 than 15m2
1
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Room Tips
"Rooms with window would be better"
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"Request a room with window if your worried"
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"Ask for one with a window and a working shower"
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"Corner rooms larger"
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