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Alagon Western Hotel

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Alagon Western Hotel
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273 Reviews from our TripAdvisor Community

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Showing 238: English reviews
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Broome
Reviewed 3 days ago NEW

The room we'd booked for three adults was far too small to accommodate three beds so we ended up paying to upgrade to a larger room. The location was excellent, the breakfast selection was adequate, and the rooms clean. The hotel transfer was on time and picked us up at the airport without any problems. The staff were very helpful...

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Helpful?
Thank Julie B
Durban, South Africa
Reviewed 1 week ago

I recently stayed in the Alagon Western Hotel and can highly recommend it. It was reasonably priced, clean and very good conveniently situated. The room was perfectly clean, very comfortable and had a good view. The bathroom was lovely and I thoroughly enjoyed the awesome, deep bath! Hot water was plenty and didn't turn cold after a few minutes. Breakfast...

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Helpful?
Thank Jacqueline542
AGM_alagon, Manager at Alagon Western Hotel, responded to this review

Dear Jacqueline Thanks for your comments . we are heartened in reading such a wonderful review you posted to share your experience on a recent stay with us at Alagon Western Hotel, and knowing you had a great stay with us is our priority. Many thanks for your high recommendation and your compliments to all of our associates, we will...

Toa Payoh, null, Singapore
Reviewed 2 weeks ago

rooms were abit hollow u can hear alot of what happens around in your own room, people doing their "Business" in their rooms also can be heard LOL. water taps from other rooms also noisy enough to be heard all the time. toilet shower i dislike the water system. will attach a photo of it. food is so-so only, nothing...

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Helpful?
Thank KelsonWong
AGM_alagon, Manager at Alagon Western Hotel, responded to this review

Dear Kelson Wong Thank you for giving an overall review on your recent stay at Alagon Western Hotel. We highly appreciate your constructive feedback, and many thanks for your recognition towards the hospitality of our associates. We really regret that your recent stay with us was not as our own expectation upon reviewing your review regarding some issues mentioned. We...

Reviewed 2 weeks ago

This hotel had great location walking distance Ben Than Market. Surrounded by halal restaurant. 3 nights stayed at superior room with no view but the room was clean even though it's too small. Request iron and ironing board but not available as it's will arrange by the hotel (it's chargeble).Overall we had a great stay. Definitely will come back

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Helpful?
Thank Rina_Ismail
AGM_alagon, Manager at Alagon Western Hotel, responded to this review

Dear Rina Ismail Thanks for your kind review. We are pleased to know you overall had a great stay with us at Alagon Western Hotel, and knowing you will definitely be back with us is our honor. Highly appreciate your comment on the cleanliness of room, please believe that our housekeeping team will be excited about your compliment on their...

Singapore, Singapore
Reviewed 3 weeks ago via mobile

Stayed for 4 nights in the junior suite & my sister & I simply LOVE it!! The location is super close to Ben Thanh mkt. Less than 5 minutes walk and the price is VERY reasonable. Breakfast is included & the spread is sufficient. Will most definitely stay here again WHEN we return to Ho Chi Minh. Thank you for...

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Helpful?
Thank Marianie
AGM_alagon, Manager at Alagon Western Hotel, responded to this review

Dear Ms Marianie Thank you for taking time to share your recent stay experience at Alagon Western Hotel. Our hotel team is so glad to know you had a memorable stay with us, especially enjoyed our hotel location. Once again, thank you for staying with us and look forward to welcoming you back in the not too distant future. Best...

Reviewed 4 weeks ago via mobile

I like this hotel because in front of the hotel there are a lot of halal restaurant, much of them are malaysian food, this hotel also very near with ben than market, it's only a few step to the left. The room is also comfortable

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1Thank Khairunnisa N
AGM_alagon, Manager at Alagon Western Hotel, responded to this review

Dear Khairunnisa Thank you for your kind review. We are pleased to know that you had an enjoyable stay with us, especially the hotel location is found the most convenient for you as well as travelers. Highly appreciate your stay with us and we wish to see you as our regular guests. Wishing you have a very happy new year....

Reviewed 11 January 2017

The hotel is ideally located 100m from the Ben Thanh Market. Given that the hotel is situated in the heart of shops, street vendors and endless karaoke players, this may be a deterrence for some. Staff are friendly and very accommodating and were always ready to assist when needed. The language barrier - english to vietnamese, proved to be an...

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1Thank Samuel Peter D
AGM_alagon, Manager at Alagon Western Hotel, responded to this review

Dear Samuel Peter Thank for your kind review and share your stay experience at Alagon Western Hotel, knowing you overall enjoyed your recent stay with us is our priority. We highly appreciate your comments on Justin's efforts in particular and ours in generally how friendly and hospitable we are. We will share your compliments with all our members and it...

Reviewed 2 January 2017 via mobile

The rooms at alagon western were dingy and smelt bad. Food was extremely limited for vegetarians(only fruits and bread). The water in the shower was either too hot or too cold. The rooms are very noisy. The staff were clueless about hotel etiquette and were usually on their phones(especially in the restaurant). The only positive was that the hotel was...

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Helpful?
Thank Anishuanimu
AGM_alagon, Manager at Alagon Western Hotel, responded to this review

Dear Anishuanimu Thank you for taking time to share your feedback following your recent stay with us. We highly appreciate your comment concerning our oversight as mentioned. On behalf of Alagon Western Hotel, I would like to express our deepest apologies for the inconvenience you experienced during your stay. At Alagon Western Hotel, we are always in continued effort in...

Singapore, Singapore
Reviewed 29 December 2016 via mobile

Stayed 4 nites with hubby n daughter. Hotel room was a bit small for 3 person but manageable. Staff was friendly. Breakfast spread was quite basic but it was ok for us. Location convenient for shopping. Along the street there are many shops selling clothes for Muslims, Ben Thann market is just 5 minutes walk away. For Muslims, there are...

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Helpful?
Thank mamai26
AGM_alagon, Manager at Alagon Western Hotel, responded to this review

Dear Mamai26 Thank you for taking time to share your recent stay experience at Alagon Western Hotel on tripadvisor. We are glad to know that you enjoyed your stay and our hotel location, we also appreciate your compliments about the friendliness of our associates and have been sharing with all of our members. Again, thank you for staying with us...

Singapore, Singapore
Reviewed 21 December 2016

Smacked in the middle of 'Malaysian Street', this hotel is surrounded by halal eateries. Very convenient for Muslim travellers with elderly or young children. Just 3 minutes away from Ben Thanh market and 12-15 minutes from Saigon Square. I booked a Junior Suite and Deluxe Double. Rooms were fairly clean, no issues at all. However, the walls and doors were...

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Helpful?
Thank Yatiizzati1981
AGM_alagon, Manager at Alagon Western Hotel, responded to this review

Dear Mr/Mrs Nor Hayati Binte Amat Thank you for taking time to sharing your comments to every aspect of our services on tripadvisor. We know that your opinions are very very valued and important to us to figure out what we need to improve more and more better. And we are glad to know that you completely enjoyed your stay...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Restaurant
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Breakfast included
  • Dry Cleaning
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Alagon Western Hotel is centrally located in the midst of Ho Chi Minh City, and within walking distance of major centres of commerce and entertainment. It takes only two-minute walking to Ben Thanh Market, more three minutes to Saigon Opera House, Saigon Notre Dame Cathedral Basilica, etc.., The hotel is the perfect place for business and leisure tour Hoang Hai Long: a place of great hospitality. You will be pleased with the state-of-the-art convenience, and the most wonderful services that Hoang Hai Long has to offer. "COME TO ALAGON WESTERN - COME TO THE PERFECTION". ... more   less 

Additional Information about Alagon Western Hotel

Address: 28-30 Nguyen An Ninh Street, Ben Thanh Ward, District 1, Ho Chi Minh City 70000, Vietnam (Formerly Hoang Hai Long 2 Hotel)
Region: Vietnam > Ho Chi Minh City
Price Range: $58 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Alagon Western Hotel 3*
Number of rooms: 70
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Alagon Western Hotel staff and other travellers.
5 questions
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Singapore, Singapore
over a year ago
1 month ago
miri sarawak

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Questions? Get answers from Alagon Western Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check room size before requesting an additional roll out bed.”
 of 5 bubbles 187JulieB, 20 Feb 2017 | Read review
“Choose room with view”
 of 5 bubbles Rina_Ismail, 6 Feb 2017 | Read review
“Rooms which do not face main road are less noisy. Also, rooms higher up in building, are less affected by noise.”
 of 5 bubbles , 10 Jan 2017 | Read review
“Advice given for me to taken room with window”
 of 5 bubbles surinnah, 26 Nov 2016 | Read review
“for family, request room at lower level as they only have 1 lift....”
 of 5 bubbles martinimanaf, 31 Oct 2016 | Read review
5 of 5