The shortest route to Tan Son Nhat International Airport takes about 30-40 minutes from the hotel by car or taxi. Just 2 minutes' walk from Le Thanh Ton Street (Saigon Japanese Town), 8 minutes' walk from Dong Khoi Street, and also it only takes about 10 minutes to drive to major spots in Ho Chi Minh City, which makes it a convenient location not only for business but also for sightseeing. Guests can refresh themselves in the relaxing atmosphere of the gymnasium and swimming pool.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Business
Mid-range
Languages Spoken
English, Japanese, Korean, Vietnamese
Location
8 Ly Tu Trong Ben Nghe Ward, District 1, Ho Chi Minh City 700000 Vietnam
Name/address in local language
Sotetsu Grand Fresa Saigon
165 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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The Sotetsu Grand Fresa Saigon is lauded for its exceptional service, with guests often noting the friendly and attentive staff that enhance the welcoming vibe. The hotel's rooms garner compliments for their modern design and cleanliness, offering a spacious and comfortable stay. Cleanliness is a recurrent theme in reviews, emphasizing the well-maintained spaces.
The hotel also earns high marks for its value, providing affordable rates without skimping on essential amenities, such as the praised rooftop pool and satisfying breakfast. Its central location is popular among guests, making city exploration convenient.
Location
Convenient
Atmosphere
Stylish
Rooms
Modern
Value
Affordable
Cleanliness
Spotless
Service
Attentive
Amenities
Top-notch
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Detailed Reviews
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It is still a brand new hotel, opened in July 2023. It is a very cosy hotel for ordinary Japanese. Of course, there are many cheaper and more expensive hotels in Ho Chi Minh City, but if you are staying in Saigon to sightsee or work with peace of mind, it is probably the hotel that gives you the highest overall score. It is safe to assume that the facilities, such as rooms and elevators, are almost exclusively Japanese, such as washlets, card keys, plus locker boxes for front desk luggage and Japanese-speaking staff, all of which have the high standards of a Japanese business hotel. Of course, the quality of the locally hired staff is also very high, and they seem to be well selected and hired. On the second floor there is a Japanese restaurant, Sakaraku, which is not particularly expensive compared to other Japanese restaurants in the surrounding Japanese towns, but rather offers a high level of quality ingredients and delicious Japanese food. However, the taste of Tokyo is exactly the same as that of Japanese restaurants in North America, which is 100 times better than Japanese restaurants in North America, although the Japanese may feel a little uncomfortable with the staff's image of Japanese food, such as the way it is served. These points will be further improved. The hotel itself is still not well-known, and we're going for a Grab driver or something across the street, which will improve over time. What’s even more noteworthy is the pool and gym on the top 19th floor, which gives you a resort feel while in the big city. Recommended for foreigners who come to Tokyo and like standard hotels.
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Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Room Tip:ホー・チ・ミンでの宿泊で日本的なサービスを求めるここが決まり。
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As expected of a Japanese hotel, it is clean and the facilities are new. There is also a pool and gym on the rooftop.
This time I stayed in a standard twin room. The toilet and bathroom are separate, and the bathroom has a fixed shower and hand shower, as well as a bathtub.
The front desk staff were also kind and polite.
It is close to L'Etendant Street, and there is a convenience store just a short walk away. It is also close to the spa at miumiu2 and the popular pizza restaurant at 4ps, so I made my reservation through Google Maps!
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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We chose to stay at Sotetsu for 11 nights during our trip to Vietnam. It was our first time staying at this place and we will definitely come back! Our room (twin single) was clean, modern and had a seperate toilet from the bathroom. The beds and pillows were soft and felt incredibly luxurious. There is ample soundproofing which completely blocked out the noise pollution (rare amongst hotels in HCMC!). The showering area was a combined bathtub and shower. Adjusting the water temperature was painless and the taps and shower heads had great pressure. The breakfast was delicious and featured lots of Japanese items. Although the breakfast had a smaller selection compared to other hotels that we’ve stayed at, the menu options were constantly rotated throughout the week. The hotel itself is located near Japan town which has plenty of eateries and bars. The team at Sotetsu has definitely left a lasting impression on us, and we will be back next time we visit HCMC. Front desk were always incredibly welcoming and eager to help. Housekeeping was incredibly thorough and diligent with daily cleaning. Special thinks to Phong, Kapi, Larry, Mia, and all the housekeeping staff for their hospitality and being so welcoming.
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Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GUEST RELATIONS SOTETSU GRAND FRESA SAIGON, Guest Services / Front Office at Sotetsu Grand Fresa Saigon
Responded 2 Jun 2024
Dear Valued Guest, Warmest greetings from SOTETSU GRAND FRESA SAIGON. Thank you for staying with us and taking the time to share your experience. We are glad you enjoyed your stay at our hotel. Your great feedback was also shared with our staff Phong, Kapi, Larry, and Mia, who are always eager to assist our guests and enhance our service quality. Thank you again for your kind words, and we look forward to welcoming you back with us soon. Sincerely, SOTETSU GRAND FRESA SAIGON
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It feels like a Japanese business hotel in Vietnam. Everything is Japanese quality. The rooms are clean and well-cleaned, and the staff are well-trained and great.
I was surprised by the toilet. It has a TOTO washlet and you can flush toilet paper. You don't have to put toilet paper in the trash. That alone makes it worth staying.
The location is also a 3-minute walk from Le Thanh Ton, on the next street, so I ate Japanese food every day.
The breakfast is also Japanese and delicious. To be honest, Sotetsu Saigon is better than Sheraton or Hilton.
I called Grab to the airport, and a male staff member came out to the street to guide the car. I just waited in the air-conditioned lobby.
Everything was perfect.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled solo
Room Tip:ジムはトレッドミル、自転車、ステッパーだけでウエイトはありません。
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Sotetsu Grand Fresa Saigon offers a great location, attentive service, and comfortable rooms. We’ve stayed here several times for weekend escapes, and the hotel consistently delivers exceptional Japanese service and quality. This truly sets it apart from other chain hotels in Ho Chi Minh City, and I highly recommend it. We will definitely return for future weekend getaways or holidays.
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Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:The hotel consistently delivers exceptional Japanese service and quality and truly sets it apart...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GUEST RELATIONS SOTETSU GRAND FRESA SAIGON, Guest Services / Front Office at Sotetsu Grand Fresa Saigon
Responded 18 Oct 2024
Dear Valued Guest, We highly appreciate your comments, and we are happy to know that you had a pleasant stay with us. Positive feedback from satisfied guests is our greatest reward. We will make sure to share this with our management and operations teams to encourage all the staff to keep providing the highest level of service to our guests. Thank you again for sharing your experience. We look forward to welcoming you back with us in the near future. Sincerely, SOTETSU GRAND FRESA SAIGON
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed 5 nights from 8/17 to 8/22. The staff, Mia, contacted us beforehand in Japanese, so we told her that the typhoon might slow her down, and she was able to come to us with peace of mind (although the plane was on time after all). I asked for a standard twin room, but there was also a bathtub, and most importantly, it was new and clean, and I felt safe every time I went out and came back to my room, and I was looking forward to coming back to the hotel. It was nice to have a lot of Japanese food prepared for breakfast, and I was happy with miso soup with wakame and kinshi eggs and white rice with hot spring eggs. One of the reasons I was able to stay here was that there was a Japanese-speaking staff on duty from 6am to 10pm, so I could ask for a taxi and feel free to ask for small things. The pool and gym are not big, but they are very new and always clean and enjoyable. The cleaning staff were always smiling and nice and helpful when I asked them to change towels. The area around the hotel is also a Japanese town and there are many shops that speak English. I had no problem going out by myself at night. The hotel is clean and safe and above all, everyone is kind and I am glad I chose this hotel for my stay in Ho Chi Minh City. I think Japanese people can stay especially safe. Highly Recommended.
Mia and Sum always welcomed us in the lobby, A female staff member called a taxi to Sui Tien Park, Mr. Patricia. Kabi, thank you so much for always making hot pho at the breakfast restaurant!!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a great Hotel. It is close to many restaurants, Starbucks, massage & spa pharmacy and mini supermarkets by just walk around for 10-15 minutes. The staff are very friendly and the rooms are very clean and fresh. The Hotel is set back from the busy street, this makes it a more relaxing experience after a day out in the city. The beautiful swimming pool& Gym. The lobby hotel is very well maintained and there are chairs to sit, charge your mobile phone on the chair and enjoy the pleasant evenings before heading out to explore the night. This Hotel is great value for money and this is now my Hotel of choice when ever staying in Ho Chi Minh. The receptionists and staff I would like to give special marks to, Kabi, Lucas, Minh, Sum and My.. they were very friendly and helpful.😊 Highly recommend a stay here. ⭐️⭐️⭐️⭐️⭐️
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Date of stay: September 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GUEST RELATIONS SOTETSU GRAND FRESA SAIGON, Guest Services / Front Office at Sotetsu Grand Fresa Saigon
Responded 15 Sept 2024
Dear Valued Guest, Warmest greetings from SOTETSU GRAND FRESA SAIGON. Thank you for staying with us and taking the time to share your experience. We are glad you enjoyed your stay at our hotel. Your great feedback was also shared with our staff Kabi, Lucas, Minh, Sum and My, who are always eager to assist our guests and enhance our service quality. Thank you again for your kind words, and we look forward to welcoming you back with us soon. Sincerely, SOTETSU GRAND FRESA SAIGON
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff were all friendly and I had a comfortable stay. The cleaning staff greeted me properly in English, which I really liked. The lockers next to the front desk were installed with the understanding that many Japanese people would be returning home on a night flight, which was very helpful. It's not in the middle of the Japanese town, so it's not noisy, and it was also helpful that a Vinasun taxi attendant was waiting for us.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was the best hotel I stayed in recently, whether in Japan or overseas. Toilet equipped with bidet, good water pressure in the shower, slippers, separate upper and lower pyjamas‼︎ Amenities are set up in the lobby, so you don't have to worry. It was like staying in a Japanese hotel.
The hospitality is amazing too! The staff are always smiling and hard at work. Japanese staff and Japanese speaking staff are also helpful. Thank you for the best hospitality!!︎ Next, we will stay in Ho Chi Minh City. You have a better hospitality than Japan. Looking forward to seeing you again. Thanks for your help.
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Automatically translated
Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was a good hotel. The rooms are very clean as they have just been built, and the location is good, allowing you to walk to various sightseeing spots. With brand new facilities, unmanned check-in and check-out equipment, and a comfortable space, you can use it just like you would at a Japanese business hotel. The rooftop pool is small but has a great view. The staff were very helpful and My helped us with restaurant and spa reservations. thank you very much. I had a comfortable stay. I want to use it again.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Ho Chi Minh City area.
PRICE RANGE
S$99 - S$148 (Based on Average Rates for a Standard Room)
LOCATION
VietnamHo Chi Minh City
NUMBER OF ROOMS
125
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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